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Viceroy Snowmass

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Viceroy Snowmass
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771 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Rye
Reviewed 1 February 2017

The Viceroy's staff and location take most of the hassle and annoyances out of a ski vacation. We love Snowmass mountain enough to spend a whole day getting there and back from NYC. From the moment the free shuttle picks us up at Aspen airport and drops us off at the Viceroy, everything goes smoothly. The ski valet is a...

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Helpful?
Thank RyePort
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear RyePort, Thank you for taking the time to share the details of your recent stay with us, we are delighted that you enjoyed your stay with us. We are pleased you enjoyed the amenities of the property, the great customer service from my team and the well-appointed rooms. Thank you for taking the time to share your experience, and...

Denver, CO
Reviewed 30 January 2017

Extremely well-located, well-apppointed, and with outstanding service to boot! We were there for business, but I sure it had been a ski trip because the ski in-ski out made me want to get on the slopes. Great concierge was very helpful finding a snowshoe trail for us in our free time. Our room on the top (8th) floor was so...

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Helpful?
Thank LeMunro
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear LeMunro, I am delighted to read about how much you loved your business stay here and your positive experience with the staff. Thank you for sharing with fellow travelers. We look forward to welcoming you back soon to create more lifelong memories for you. Warm Regards, Hugh Templeman Regional Vice President & General Manager

Pittsfield, Massachusetts
Reviewed 29 January 2017 via mobile

Rooms are supposed to be ready at 4:00. Clearly they need to hire more housekeeping staff. This is not acceptable. Patrick at the front desk did try to appease me by offering a complimentary breakfast during my stay but in my attempt to keep busy while waiting for the 4:00 check in I already purchased groceries to have food for...

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5Thank Sandyluvs2travel
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Sandyluvs2travel, Thank you very much for taking the time to give us insight on your visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the ongoing satisfaction...

Irvine, California
Reviewed 28 January 2017 via mobile

Absolutely amazing services, from valet to the Nest bar. Great ski in and ski out. I love this place. Been coming here for years and will always come back. Best place to ski in Colorado by far. Thank you viceroy and staff for everything

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Helpful?
Thank davo1142
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear davo1142, We are so pleased that you had such a positive experience with our staff, and that you enjoyed dining at Nest. As a seasoned traveler, we appreciate your insight and are thrilled that you loved your visit to Viceroy Snowmass. We hope to have you back very soon! Warm Regards, Hugh Templeman Regional Vice President & General Manager

Reviewed 25 January 2017

Stayed at the Viceroy for 5 days and everyone fro the Ski Valet to Housekeeping were so friendly, helpful, engaging. Jeffrey the Restaurant manager was very accommodating with all needs. Kiera the Resident Concierge was so sweet and helpful with all questions and information regarding my friend Evan's new unit. Bar drinks were amazing and so was the Dinner we...

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Helpful?
Thank Wayne E
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Wayne E, I am delighted to read about how much you loved your stay here and your great interactions with the staff and your memorable dining experiences. Thank you for sharing with fellow travelers. We look forward to welcoming you back soon to create more lifelong memories for you. Warm Regards, Hugh Templeman Regional Vice President & General Manager

Irvine, California
Reviewed 23 January 2017

I was blown away by this resort. I was worried it was not going to be right in the heart of Snowmass, but not to fear, they have golf carts that will take you, at the snap of your fingers, right to town within a short 3 minute drive. They also have some large shuttles and SUVs that will take...

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Helpful?
1Thank Kimberly W
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Kimberly W, Thank you for your wonderful review. I am so happy that you were able to join us this winter for your vacation and that your experience with our staff and service throughout the hotel was exceptional! We trust we will have the opportunity to welcome you back in the very near future. Warm Regards, Hugh Templeman Regional...

Manhattan Beach, California
Reviewed 18 January 2017

My favorite hotel in Aspen or Snowmass. Having stayed at every hotel from the beautiful yet expensive St Regis to the expensive yet aloof Jerome, the flea bitten Kimpton and the disappointing Westin Snowmass - I was very happy to discover the Viceroy at Snowmass. From the first class service to their decor, food at Eight K, strong pour drinks...

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2Thank HutchinLA
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear HutchinLA, Thank you very much for taking the time to write a review about your recent vacation to Snowmass and for choosing the Viceroy as your destination resort. I am delighted to read about the impeccable service you received from my entire team and that your experience at Viceroy Snowmass was wonderful. We look forward to welcoming you back...

Reviewed 18 January 2017

Best. Place. Ever. It was my first visit to Aspen and this was the best introduction. The staff were incredibly friendly and helpful - for a largeish hotel, it was like a close family. Jenna the concierge was fabulous - as were her colleagues. Justin in the bar and the others were full of good chat. The various drivers were...

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Helpful?
Thank Michelle J
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Michelle J, I am delighted to read about how much you loved your stay here and your great interactions with the staff. Thank you for sharing with fellow travelers. We look forward to welcoming you back soon to create more lifelong memories for you and your family. Warm Regards, Hugh Templeman Regional Vice President & General Manager

Los Angeles, California
Reviewed 16 January 2017

The Viceroy lives up to the Viceroy reputation. We have stayed here 3-4 times, and this time we got an upgrade to a 3 bedroom penthouse. Not sure how it happened. But Wow, what a great room. We hosted a group dinner at Eight K, ordered rooms service, used the pool, the spa, the gym, the shuttle service to the...

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Helpful?
Thank NickellFamilyTravel
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear NickellFamilyTravel, It was wonderful welcoming you and your family back and we are thrilled you enjoyed your stay. Thank you for taking the time to share the details of your recent stay with us, we are delighted that you enjoyed your stay with us. We are pleased you enjoyed the amenities of the property, the great customer service from...

Reviewed 16 January 2017 via mobile

Pros: beautiful property, nice rooms, good location. Public space is too crowded on the weekend. Two elevators inadequate. Service seriously lacking and understaffed at the front desk. Not even close to Ritz type service. A several occasions when I called the front desk there was no answer. On our last day no answer for 20 minutes. So I tried calling...

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Helpful?
1Thank Christopher D
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Christopher D, Thank you very much for taking the time to give us feedback on your recent visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Eight K Restaurant
Eight K Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more   less 

Additional Information about Viceroy Snowmass

Address: 130 Wood Road, Snowmass Village, CO 81615
Region: United States > Colorado > Snowmass Village
Price Range: RM945 - RM6,609 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Viceroy Snowmass 4.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Viceroy Snowmass Hotel Snowmass Village
Hotel Style:
#1 Family Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Snowmass staff and other travellers.
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Questions? Get answers from Viceroy Snowmass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed having a higher up, slope-side room.”
 of 5 bubbles Tennisfiend, 6 Mar 2017 | Read review
“The studio room (cheapest room) is the size of a standard hotel room -- large enough for a couple to stay several days.”
 of 5 bubbles 550barts, 26 Feb 2017 | Read review
“Be careful, they just assign you whatever they want.”
 of 5 bubbles H7938PKmax, 16 Feb 2017 | Read review
“book early in busy season”
 of 5 bubbles TravelistheGoal, 16 Feb 2017 | Read review
“surf the net on pricing”
 of 5 bubbles davidw822, 2 Feb 2017 | Read review
5 of 5