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The Westin Snowmass Resort

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The Westin Snowmass Resort
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764 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Snowmass Resort
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Showing 727: English reviews
Washington Crossing, Pennsylvania
Reviewed 10 July 2016 via mobile

As other reviewers have confirmed this hotel needs help. The staff are young, inexperienced and haven't a clue what's going on. It feels like you are in a cheap motel. The rooms are dark, the AC is damp and loud. The windows open only a few inches. Feels like you are boxed up. Really?? We are in CO! The pool...

4Thank LoveAtFirstSight13
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for sharing your thoughts, and we sincerely apologize that you weren’t fully satisfied with your stay. We assure you the problems you faced have since been addressed by both the housekeeping and engineering staff. We are happy to hear that despite the inconveniences you faced you were still about to enjoy our prime location. We thank you again...

Reviewed 10 July 2016

I just got back from 4 nights at the Westin and everything was top notch. Our room was spotless with an amazing view. The staff was friendly, efficient and helpful! The shuttle was on time and comfortable and the food at breakfast and the one dinner we had at the restaurant was excellent. We were so happy to have the...

3Thank John P
Dallas, Texas
Reviewed 5 July 2016

We enjoyed our one night stay at the Westin Snowmass. Our room was modern, spaceous, with a huge TV. The bathrooms were big, showers good and decent amenities. Beds and pillows were quite comfortable and plenty of electrical outlets. The staff was cheerful. The hotel is 20 minutes from Aspen and located in a ski village with stunning scenic views....

Thank Herb G
Denver, Colorado
Reviewed 3 July 2016

After reading some bad reviews, I was really nervous about this hotel. Man was I surprised! I loved everything about it from the staff, the location, the comfortable beds, etc. It was clean, convenient to everything on the mountain, as well as the free bus to Aspen. Great hotel!

1Thank GuppieLA
Dallas, Texas
Reviewed 1 July 2016 via mobile

We went to a wedding in Aspen last week and stayed at the Westin. The hotel is very clean, the rooms are comfortable and the staff are helpful. The room service is a mess and very expensive (the I had to get one order taken off the bill because it was wrong and took so long), so I don't recommend...

Thank Permanenthoneymoon
Fort Collins, CO
Reviewed 30 June 2016 via mobile

We stayed here for two nights on a hiking trip through Colorado. We chose the Westin because we could bring our dogs. The rooms were nice but a bit small though we did have a small balcony. It would have been nice to sit out on the balcony but we only had one chair there. The hotel provides dog bowls...

Reviewed 25 June 2016 via mobile

My wife and I came to Snowmass for a hiking vacation. Last year we stayed at the Vail Westin and were very impressed so decided to go it again but try a different mountain. Having also stayed at the Westin and W in Boston twice each in last few months for business, we have a pretty good idea of what...

Thank Brad B
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for sharing your thoughts, and we sincerely apologize that for the confusion and inadequacy of service on our end. It is true that we did unfortunately face some issues with our Wifi during your stay, and I can assure you that this problem has since been addressed and remedied. As for the resort fee is it meant to...

Snowmass, Colorado
Reviewed 22 June 2016

The person at the front desk technically spoke English but didn't understand hardly anything I was saying to them.... so I just gave up when I asked a question about a package I was supposed to receive upon arrival. I also witnessed a hotel guest let their dog pee in 3 spots in the lobby. I tried telling her about...

3Thank CarmenSanDiego084
Amanda D, Public Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for sharing your thoughts, and we sincerely apologize for the confusion and inadequacy of service on our end. We do host a large number of J-1 students. These individuals are well-educated students who need practical training in their field of study that is not available to them in their home countries. We are happy to help these students...

Saint Louis, Missouri
Reviewed 8 June 2016

We stayed at the Westin Snowmass in June for our 12th anniversary. Our stay was wonderful! We were greeted at the airport by Derek, our valet/shuttle driver. He was friendly and helpful - even offered to stop by a little market so we could grab some snacks and drinks to take to our room. Our check-in process was smooth and...

1Thank webbmd
Virginia Beach, Virginia
Reviewed 7 June 2016

Just spent 4 nights here and would definitely stay again. Believe I received an upgrade when I checked in - had a beautiful view of the mountains but paid for "limited view". The room was quiet, clean and very comfortable. Pool area nice (pool & 2 hot htubs). The staff was very responsive and super friendly. The quote I received...

1Thank Jest0147

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Snowmass Village, the Westin Snowmass Resort offers guests ski-in/ski-out access to Snowmass Mountain, which has more trails than any other mountain in the country. ... more   less 

Additional Information about The Westin Snowmass Resort

Address: 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
Region: United States > Colorado > Snowmass Village
Price Range: RM531 - RM2,843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Snowmass Resort 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
The Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Snowmass Resort staff and other travellers.
8 questions
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Phoenix, Arizona
over a year ago
Denver, CO
over a year ago
over a year ago

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Questions? Get answers from The Westin Snowmass Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To choose a good room, stay at another place where they will give you a choice of rooms. Aspen isn't so far - maybe stay there instead.”
  • this is the heater system. can this be up to code?
  • crooked hanging light
  • broken bathroom light
  • hanging lamp with broken suspension system
 of 5 bubbles mas737, 25 Mar 2017 | Read review
“Stay closer to the main lobby. Strange architectural layout.”
 of 5 bubbles GulfBlue, 23 Mar 2017 | Read review
“Ask for a one elevator ride room. Two is ridiculous.”
 of 5 bubbles JillS859, 13 Mar 2017 | Read review
“Rooms on 4th floor are conveniently located between kitchen and kids club and just steps out back door to ski-in, ski-out.”
 of 5 bubbles ZivFamily467, 6 Mar 2017 | Read review
“531 faces slopes and is nice. bathroom avg.”
 of 5 bubbles bjjlyv, 3 Mar 2017 | Read review
5 of 5