We did not stay at the hotel but the nearby Wildwood. We took our 5 year old son to the Westin Kids Club. He had a wonderful time with Rose. And we had a great time having dinner without any worries. They had games, movies,...More
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From the moment you walk in you are greeted with a very long line at the check in desk. There is never not a wait! After traveling, most hotels know how to meet & greet their guests. The hotel is so large that most rooms...More
Thank you for your feedback and know that I’m terribly disappointed to hear that you weren’t fully satisfied with your accommodations. To hear you found our staff to be slow and unfriendly is not acceptable by our standards, and I will personally look into this...More
Ullise, the concierge at the Westin Snowmass, is excellent. Very helpful and great personality. The Westin is a great location for ski in/ski out. Restaurants very conveniently located next to hotel. Slow Groovin' BBQ and Venga Venga were both great.
We specifically stay here (a couple times a year) for a few reasons... 1. ski runs & lifts are busy (even during peak times such as xmas week) 2. ski-in, ski-out (no driving, schlepping skis or schlepping kids) 3. Kids Club! Our kids 7 &...More
We were booked for a four night stay, but we checked out after the first night and forfeited our non- refundable fee. The hotel is not clean. Not sanitary -- the rooms and the public spaces are unclean. Experience with the staff are variable. Some...More
Thank you for your candid feedback, and we are so sorry to hear the experience you shared with us was anything less than memorable. It also disheartens us to hear you were disappointed in the conditions of our hotel as well as the service provided...More
"Don't stay in an Alpine room unless you aren't going to spend any time in your room."