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Best Western Sundowner

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380 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Reviewed 4 days ago NEW

We stayed here overnight while visiting relatives. Our room offered one king-size bed, along with the expected amenities. We were on the main level, with French doors out to a little patio. They were undergoing remodeling, but nothing disturbed us before we left in the morning. Of interest: the Overland Trail Museum was an easy walk from this hotel.

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Helpful?
Thank Vickie S
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

Vickie S, thank you so much for taking the time to write a review about your stay. I am glad you were able to enjoy a room with the king-sized bed, and the amenities we offered. Our outside room doors provide our guests with easy access to their rooms, as well as other parts of the hotel. The contractors whom...

Lincoln, Nebraska
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel is fantastic. It is recently remodeled and they take their service to their guests very seriously. We stayed overnight on a late night drive to Denver. They were warm and welcoming and attentive to detail. For me, it's the small things that count - having an engaged front desk staff (even late at night) is everything because they...

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Helpful?
Thank Kristinnicole7
About Hotel's Favourite Review
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

Thank you for taking the time to write a review about your stay, Kristinnicole7. I want to extend a sincere thank you for the compliments you have provided about our hotel and staff. We strive to provide superior customer service to all our guests, as we understand the importance of great service. It is the goal of our staff to...

Brighton, Colorado
Reviewed 4 days ago NEW

I've stayed at this hotel a couple times, and it's always very clean and the staff is super friendly. Rooms are updated and very nice, shower heads are high enough for me to stand under. The grass was well taken care of and my small dog was happy..

Review collected in partnership with Best Western
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Helpful?
Thank C554HEandreac
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

Thank you for taking the time to write a review regarding your stay, C554HEandreac. I would like to thank you for your loyalty to our hotel, it is our goal to make loyal guests. I am so glad to hear your dog was happy, we get so excited for our furry friends. We treat our guests animals like family as...

Aurora, Colorado
Reviewed 6 days ago NEW

Great people, willing to help. Staff is super accomadiating. Love the rooms, willing to go out fntbeir way for their customers. Classy staff. Great gym and room, maid service. Devent contential breakfast

Review collected in partnership with Best Western
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Helpful?
Thank crhibben999
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

I appreciate you taking the time to write a review about your most recent stay at our property, crhibben999. I am glad you enjoyed your stay, and received superior customer care. It is our teams drive to provide our guests with exceptional customer service during their stay. Our gym provides modern equipment for our guests who enjoy working out. All...

Urbandale, Iowa
Reviewed 1 week ago

I was very impressed with the cleanliness, and the renovations made to this hotel. Very quiet. Very professional, friendly staff that were always willing to help us out if we needed anything. The breakfast was warm and tasted good. Great options!!

Review collected in partnership with Best Western
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Helpful?
Thank Dianne K
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

Thank you for taking the time to write a review regarding your recent stay, Dianne K. I am glad we were able to provide you with professional customer service, as it is our goal to give superior customer service to every guest during every stay. We have been working hard to provide different options at breakfast that will satisfy each...

Denver, United States
Reviewed 2 weeks ago

In the last three months I have stayed here three times. My first 2 stays I was happy and felt like the Sundowner was worth paying more than other hotels in the area. This most recent stay was less satisfying. The bed was not as comfortable, internet was slow to connect and fitness center was cold with cheap, unstable equipment....

Review collected in partnership with Best Western
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Helpful?
Thank W6469KRsaram
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

I want to thank you for taking the time to write a review regarding your recent stay at our property, W6469KRsaram. I want to start by apologizing for your most recent experience, as it is our goal to provide a great experience every time you stay. I appreciate you giving us additional chances to exceed your expectations, and I am...

Denver, United States
Reviewed 4 weeks ago

This hotel is very clean and comfortable. All of the staff were amazing at check in and check out as well as one wonderful breakfast. My computer would not connect to the internet.....which was the only bad thing!

Review collected in partnership with Best Western
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Helpful?
Thank Susan R
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

Thank you for taking the time to write a review regarding your stay, H2537OYsusanr. I want to apologize for your inability to connect to the internet, as I understand how important a good connection is these days. We are working diligently on improving our connection and speed for our internet service. I am glad you enjoyed the rest of your...

Columbus, Nebraska
Reviewed 7 February 2017 via mobile

Well worth it! We pass through Sterling periodically, and my family of four have stayed in three of the hotels here. One was terrible, one was mediocre, and this place is excellent. Clean, updated, comfortable beds and pillows, kids love the pool, best hotel breakfast I've had in a long time! All the standard hotel continental breakfast fare plus really...

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Helpful?
Thank cv12345654321
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

It was a pleasure reading your review, cv12345654321. Thank you for taking the time to write a review about your stay at our property. We work hard to provide our guests with an assortment of hot and cold breakfast items, as we understand how important a good breakfast is. Our green chili has been a hit! We work hard to...

Colorado Springs, Colorado
Reviewed 1 February 2017 via mobile

We stayed here for one night. Very nice little place with friendly staff. The rooms were very clean and comfortable. Breakfast had lots of choices and while it was the typical hotel breakfast, the food was good. All in all nothing fancy but a nice, clean, comfortable stay.

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Helpful?
Thank Jemoto3
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

I want to thank you for writing a review regarding your stay, Jemoto3. I am glad we provided you with a clean and comfortable stay, we understand how important a clean, comfortable is when traveling. We like to go above and beyond to make sure our guests receive a great stay. We understand how important a good breakfast is to...

Elizabeth
Reviewed 30 January 2017

Great hotel. Price is a bit high for the area, but it is very nice and the folks are super helpful. Great breakfast. Nice pool. Good location. Overall a great value. Will stay there again in the future

Review collected in partnership with Best Western
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Helpful?
Thank Ryan W
Sundowner06108, General Manager at Best Western Sundowner, responded to this review

I want to thank you for taking the time to write a review regarding your stay, Ryan. I am glad you enjoyed your stay and received good customer service. Our goal is to provide each of our guests with superior customer service from our front desk agent to our maintenance workers. We are always looking for ways to improve our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Conveniently located just off Interstate 76 in Colorado at Exit 125 between Ogallala and Denver, the Best Western Sundowner offers award-winning customer service, newly remodeled rooms and a premium location at an unbeatable rate. Just outside this charming Sterling, Colorado hotel, guests can enjoy a full day of fun and adventure. From Northeastern Junior College sporting events, to lush greens and fairways nearby and plenty of events to attend, like the Flatlanders Antique Car Show and the Logan Country Fair there is something for everyone and you will find it all just a short drive from the Best Western Sundowner. And while in town, don't miss the Overland Trail Museum, a favorite with both locals and visitors. Guests of this 100% smoke-free, pet friendly Sterling, Colorado hotel will find that each comfortable accommodation comes complete with complimentary wireless high-speed Internet access, free expanded cable television, free HBO® and all the comforts of home. Other amenities at the Best Western Sundowner also includes a full breakfast each morning, a sparkling seasonal outdoor pool and recreational park, an on-site exercise facility, free copies each morning of USA Today® and computer workstations for guests to use any time they need. Business guests will also appreciate the Best Western Sundowner's close proximity to local businesses, including Banner Health Services®, Trinidad Benham Corporation, Amcon Distributing and more. And families visiting students attending Northeastern Junior College will also love the hotel's location near the popular school. Get ready for a memorable and enjoyable Sterling, Colorado getaway. ... more   less 

Additional Information about Best Western Sundowner

Address: 125 Overland Trail Street, Sterling, CO 80751
Region: United States > Colorado > Sterling
Price Range: RM576 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Sundowner 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Sundowner Hotel Sterling
Best Western Sterling
Sterling Best Western
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Questions & Answers

Questions? Get answers from Best Western Sundowner staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a first floor room, no elevator.”
 of 5 bubbles Poorboy52, 5 Dec 2016 | Read review
“1st floor if have trouble with stairs.”
 of 5 bubbles bonniem620, 5 Oct 2016 | Read review
“I liked the first level rooms for the 2 entrances and we were close to the pool.”
 of 5 bubbles judyf, 13 Sep 2016 | Read review
“Call directly to hotel to explain your needs.”
 of 5 bubbles S8078PSjohnc, 17 Aug 2016 | Read review
“We pd a little more. Had a large room with outside access. Parked the car outside the door!!”
 of 5 bubbles DNARZ, 20 Jul 2016 | Read review
5 of 5