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The staff take a tone with you and are curt when they do finally deign to answer the phone at the front desk. The sink has no cold water, only hot. There is a nice corner hutch, but the seat is broken. And wifi IS...More
By far worse experience we have ever had. The customer service rep Cynthia was absolutely atrocious. Eye rolling, snotty and rude even on the phone she had an attitude problem. We had so many issues with her behavior we ended up canceling our reservation on...More
Response from 6Team, Brand Experience Team at Motel 6 Denver Thornton
Dear TJ Hadley, Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. The customer service issues you describe are atypical to Motel 6 standards...More
My sister in law had reserved this hotel and was a little worried due to previous reviews. This is a basic hotel. No frills, no microwave, no mini fridge no little coffee maker. The room was clean, there was a lot of noise from the...More
we were on the first floor in the very back it was so hot in the room we could not sleep and the bleach smell burned our eyes i told the office and she gave me another room that was filled with smoke and hot...More
Since the last time I stayed here, this place has really gone downhill.
The air conditioning did not work so we had to open the window all night.
We were kept awake by some rather unsavory characters wandering around through the parking lot all night...More