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Crossland Economy Studios - Denver - Thornton

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Crossland Economy Studios - Denver - Thornton
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Denver, Colorado
Reviewed 1 July 2016 via mobile

My fiancé and I drove from Alabama to Colorado with this hotel being the last place we stayed before moving into our apartment. This place made me wish we just went straight into the apartment even without a bed. The only thing that was "cleaned" was the sheets on the bed. Everything else look like the person who stayed there...

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Helpful?
2Thank desiblack
Alyssa B, Public Relations Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of...

Beaufort, South Carolina
Reviewed 8 June 2016

We got checked in went to the room which was supposed to be NON - Smoking, the room spelled like smoke. The carpet was FILTHY. The room had a kitchenette but there were no pots, cups, spoons, forks or anything. We were very tired from traveling, we tried to go to sleep, but their was so much noise from the...

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Helpful?
1Thank williamhighe
Reviewed 20 May 2016

I knew I was in trouble when I pulled into the parking lot with the looks of the people standing outside . Got checked in really quickly and walk to my room . Upon entering the room I always do a quick look around . Pulled the bedsheets back to see if there was anything wrong with the bed and...

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Helpful?
1Thank Brushog
Alyssa B, Public Relations Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you very much for sharing your notes about your visit to Crossland Studios- Denver Thornton. We appreciate all feedback and work hard to be sure all our guests take positive memories with them after staying at our properties. I'm sorry for your experience in Crossland Studios- Denver Thornton. We apologize for the condition of your room upon arrival and...

Nutley, NJ
Reviewed 11 October 2015

We have stayed at this hotel in the past and we were so surprised at how it has gone downhill. It is a studio room with full kitchen. You have to ask the front desk for any utensils, pots, dishes, etc. because there is nothing in he room because the people steal them. It has not been remodeled in years....

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Helpful?
2Thank illerrep
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to...

Denver, Colorado
Reviewed 6 September 2015

This is without a doubt the dirtiest hotel and hotel room that I have ever checked into. The carpet has black stains, if you walk around without shoes the bottom of your feet turn black. The previous tenants clothes, trash and food were left in the dresser drawers and under the bed. Previous tenants food items were left in the...

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Helpful?
2Thank Chris N
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation that you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure your experience is not repeated. Thank...

Reviewed 26 August 2015

The staff was great overall. They helped with directions to were I needed. The staff was friendly and responsive to my needs. The price was good for the amenities. TV upgrades needed was tho only down fall.

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Helpful?
Thank mario d
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our friendly customer service and all the amenities our hotel has to offer. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind words. The staff and I would love to provide...

Wesley Chapel, Florida
Reviewed 9 July 2015

Hotel staff very pleasant. Economy room two queen beds are firm, pillows a bit soft but overall a good quiet place to stay. Priced a little high for a weekly stay.It is within walking distance to walmart and dunkin doughnuts. Water park close by and public transportation available.

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Helpful?
1Thank maryloudostaler
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our friendly and accommodating staff. I’m glad to hear that you enjoyed our comfortable beds and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Florida
Reviewed 7 July 2015

I did not do normal research on this hotel as it was included in a prepaid Orbitz package where I requested a "double, non-smoking". Got a smoking room with small double (didn't know doubles were that small). The TV was blurry so we couldn't even distract ourselves. No maid service. SMALL: I don't think some of the staff could fit...

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Helpful?
1Thank Mustangs81
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. I apologize if we failed to explain...

Reviewed 4 July 2015 via mobile

First of all you book the room ask for a king bed .you get there to check in and are told it's first come first serve! !! Bad idea then you are told you have to pay for the room up front ?? Realy .also the kitchen wares are extra . Then you find out that the room you get...

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Helpful?
1Thank Sara P
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I appreciate you bringing your experience to our attention. The service and cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. While we no longer keep dishes in guest rooms, these items are available upon request for no additional fee. To uphold our company’s high standards, I will be retraining our staff on the importance of...

San Marcos, California
Reviewed 30 June 2015 via mobile

The staff was amazing and had customer service skills... and was very cordial. The property is in a great location, but shame on the owners for not providing this great group of employees a better maintained hotel - something they could be proud of, instead of making excuses for. Screens are ripped, door latches are falling off. Carpets are filthy...

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Helpful?
1Thank nancyjmack
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your kind comments regarding our staff; however, I sincerely apologize for the cleanliness and maintenance issues you experienced. To uphold our company’s high standards, we are working on power washing the sidewalks and the exterior of our building as well as retraining...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Family Rooms
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Denver - Thornton. We're just 10 miles away from the Rocky Mountain Arsenal National Park and two miles from Water World. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Denver - Thornton

Address: 8750 Grant St, Thornton, CO 80229-4716 (Formerly Crossland Denver / Thornton)
Region: United States > Colorado > Thornton
Price Range: RM270 - RM563 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Denver - Thornton 2*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crossland Denver Thornton
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Questions & Answers

Questions? Get answers from Crossland Economy Studios - Denver - Thornton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different location to sleep at”
 of 5 bubbles Brushog, 19 May 2016 | Read review
“Stay far far away. This hotel has a incompetent General Manager”
 of 5 bubbles chrisn332, 5 Sep 2015 | Read review
“There are NO good rooms here.”
  • door
  • bathroom floor
  • bathroom door is broke
 of 5 bubbles Hondasaki_cat_girl, 30 Jun 2015 | Read review
“Spotty free wifi although they offer better upgrade with fee so free wifi isn't really helpful. We go to front desk to ask for linens; when housekeeping comes by periodically (when you check in don't expect anything in the way of info offered: you have to ask when housekeeping is expected because they don't bother to fill your check in info, even when you have made a more than month long commitment. Motel 6with micro/fridge would be better. Sooooo sorry..don't want to mislead anyone else.”
 of 5 bubbles 339BarbaraS, 19 Apr 2015 | Read review
“Never stay here.”
 of 5 bubbles 663dawnh, 22 Sep 2014 | Read review
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