The Lodge at Vail, A RockResort
919 reviews
#15 of 29 Hotels in Vail
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174 E Gore Creek Dr, Vail, CO 81657-4511
Lowest prices for your stay
US$408
Free cancellation until 23/07/21
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About
#15 of 29 hotels in Vail
Location
Cleanliness
Service
Value
Welcome to Vail's most iconic hotel. The Lodge at Vail is Vail's first hotel, and remains the cornerstone of Vail Village, located just steps from Gondola One. Revel in the proximity to the slopes, savor exceptional on-property dining at Cucina and Elway's. After a day on the slopes, relax in the lounge at Pool One, peruse the plethora of shopping options along Gore Creek Drive, and enjoy authentic Rocky Mountain hospitality, all at Vail's original hotel.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Location
Full view
100Great for walkers
Grade: 100 out of 100
56Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
919Reviews13Q+A100Room tips
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Just wanted to thank all at the Lodge at Vail who helped make our stay a truly enjoyable experience. Every employee went out of there way to ensure we had a wonderful stay. A special shout out to Benjamin, the manager who went above and beyond, the friendly and kind front desk staff, servers at both Elways and Cucina, concierge and valets. Can't beat the location and the service received. Plus the back bowls of Vail - we will be back!
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Date of stay: February 2021
Service
Sleep Quality
1 Helpful vote
Helpful
My husband and I stayed in an Economy Studio for 5 nights during ski season. The economy studio was perfect for us. It's one bigger living room with a pull down Murphy bed, a full kitchen, and full size bathroom. Perfect for two people who are in Vail to ski and snowboard. The wood burning fireplace was lovely and it was nice that wood was provided outside the door. The pool was warm, the hot tub was super relaxing. The Lodge at Vail is well located by the slopes - steps away from Gondola One that takes you up to Mid Vail. Also, great location in the village - you can walk to shops, restaurants, and bars. We walked over to the Lionshead area and I'm glad we stayed in the village as there seems to be more restaurants and bars in the village. We really had a great time - thanks The Lodge!…
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Helpful
I had the pleasure to stay at The Lodge at Vail in December 2020. This resort exceeded my expectations. I wanted to ski and snow mobile and this resort come very handy when it comes to the fun on the slopes. If you want to ski, you just need to walk out of the resort towards the back and there you are in the village. Plenty of restaurants and ski rentals, shops, and more.The hotel concierge was very helpful and kind to help us book our snow mobile tour. I want to thank the valet personnel for taking us to a restaurant on their hotel vehicle and back to the hotel. For a tasty steak I highly recommend El way’s restaurant, and right across this place there’s another restaurant I also recommend for a delicious breakfast—both on site. I am very satisfied with my stayed! I would like to thank the General Manager Kate Grattan for provided me with such a tremendous guest satisfaction. …
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Date of stay: December 2020Trip type: Travelled as a couple
Helpful
It was our first trip to Vail with friends and this was the perfect place to stay. The room was clean and location was super convenient. The area downstairs was warm and welcoming. The food is also quite good. The hotel dog was plus :)
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
I have never written a bad review but had to let folks know the latest with the Lodge at Vail. Valet (tipped at arrival and departure) was just incompetent, breakfast restaurant was 30-40 minutes late with my to-go order (daughter had a ski school appointment) , front desk staff really rude with basic questions like pool/hot tub, location, dinner options etc. The only savior was that I took my kids to the pool/hot tub and everyone was so friendly and nice! This place needs an overall manager or retrain the staff. Lots of issues like this show that there is not someone on staff that leads or really cares. Most of the employees don’t really care about the guests. I even left by giving them the benefit of the doubt and tipped the bell guy $20 and he left my luggage outside my car and was helping someone else! So crazy....I almost asked for my tip back. …
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Kate Grattan, Owner at The Lodge at Vail, A RockResort
Responded 3 weeks ago
Good Afternoon, I would like to thank you for choosing The Lodge At Vail, A Rock Resort as your hotel destination. After reading this review it is obvious that you didn't have the best experience. I wanted to reach out, personally, to apologize for the inconveniences that you encountered while staying with us. We certainly take all guest comments very seriously and use your feedback to help improve our hotel product and service. I am disappointed we missed the mark regarding your overall experience. Please be assured that I have contacted each department listed as this isn't a normal guest experience for us. I've had some difficult conversations regarding this lapse in service, I spoke with the bell stand about follow through and customer service, with the front desk on ensuring we are making our guests feel welcomed . The restaurant, both guest facing and the kitchen was made aware that there should never be food that is 30-40 minutes late. We strive to make every stay memorable and you should certainly expect well-appointed, pleasing accommodations. I greatly appreciate the feedback about your recent stay. Once again, I apologize we fell short of your expectations and I hope that you will consider returning in the future. If you choose to stay with us once more, please reach out to me directly and we will do everything to make your stay the experience you deserve. Kate Grattan General Manager KGrattan@vailresorts.com
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PRICE RANGE
US$217 - US$744 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lodge at vail, a rock hotel vail, hotel vail a rockresort, a rockresort hotel vail, lodge vail
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
171
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Claim Your Listing Frequently Asked Questions about The Lodge at Vail, A RockResort
Which popular attractions are close to The Lodge at Vail, A RockResort?
Nearby attractions include Vail Valley (0.2 km), Vail Mountain Resort (0.09 km), and Colorado Snowsports Museum and Hall of Fame (0.3 km).
What are some of the property amenities at The Lodge at Vail, A RockResort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Lodge at Vail, A RockResort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Lodge at Vail, A RockResort?
Conveniently located restaurants include Swiss Chalet - Vail, Ludwig’s Breakfast, and Vintage.
Are there opportunities to exercise at The Lodge at Vail, A RockResort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is The Lodge at Vail, A RockResort located near the city centre?
Yes, it is 0.8 km away from the centre of Vail.
Are any cleaning services offered at The Lodge at Vail, A RockResort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Lodge at Vail, A RockResort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Lodge at Vail, A RockResort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does The Lodge at Vail, A RockResort have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Lodge at Vail, A RockResort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.