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The Lodge at Vail, A RockResort

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Traveller (196)
Room & Suite (227)
Pool & Beach (89)
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Overview
  • Excellent58%
  • Very good23%
  • Average8%
  • Poor6%
  • Terrible5%
Travellers talk about
“murphy bed”(27 reviews)
“deluxe room”(16 reviews)
“fire pit”(26 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (849)
There are newer reviews for The Lodge at Vail, A RockResort
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Traveller rating
457
197
74
53
45
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LanguageEnglish
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457
197
74
53
45
Show reviews that mention
All reviewsmurphy beddeluxe roomfire pitresort feefront desk staffturn down servicean upgradeski valethot chocolatevalet serviceski slopesfantastic locationcookiesshops and restaurantspool and hot tubfull kitchenfour seasons
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271 - 275 of 826 reviews
Reviewed 21 July 2015

Our five nights at the Lodge were great. The two bedroom unit with kitchen and living area worked great for our family. The unit is was a bit worn, but the beds were comfortable and very clean rooms. The front staff and resort staff were...More

3  Thank Karen W
Response from Wbtutt b, General Manager at The Lodge at Vail, A RockResortResponded 28 July 2015

Dear Karen W, Thank you for the nice review, I especial like the mention of Austin. He is a great guy and one of the people that help make a difference in our guests stays. We will look forward to your return this winter. At...More

Reviewed 21 July 2015

The hotel is nicely appointed, the check in staff was very friendly and helpful. However, upon check out, we were told our luggage would be put into our car but it was not. We drove off and didn't realize it hadn't been loaded up until...More

Review collected in partnership with this hotel
Thank goldenite2
Response from Wbtutt b, General Manager at The Lodge at Vail, A RockResortResponded 28 July 2015

Dear goldenite2, I'm so sorry for the issue with your bags. My apologies that it ruined an otherwise good stay. I did watch the video of the bellman trying to run after you as he brought the bags out the front door. I can tell...More

Reviewed 15 July 2015

We had a room for 4nights for the 4th July facing the street - was SO noisy every morning - deliveries, trash, street sweeping sometimes before 6 am! Unfortunately they did not have another room! The manager, sent us a gift certificate to come back...More

3  Thank Kim S
Response from Wbtutt b, General Manager at The Lodge at Vail, A RockResortResponded 28 July 2015

Dear Kim S, I'm so glad that you enjoyed your time with us. I'm sorry for the issues that you experiences with early noise. The 4th is our busiest weekend in the summer and as we are in the heart of town it can have...More

Reviewed 15 July 2015

Svetlana was exceptional. We had an issue with our room on a holiday weekend when they had no availability. She made every effort to find a solution. She even went so far as calling other properties to see if they could accomodate us. In the...More

3  Thank Ty F
Response from Wbtutt b, General Manager at The Lodge at Vail, A RockResortResponded 28 July 2015

Dear TY F, I love this review. It's wonderful when one of the team stands out in a way that makes our customers remember them by name. I was especially happy to see that she was able to take an issue and turn it into...More

Reviewed 14 July 2015

My stay was unfortunately just for an evening, so incredibly too short to enjoy all of the amenities this beautiful hotel had to offer, However, what I did see and enjoy is already enticing me to book again! I was able to have a cocktail...More

2  Thank Lois0423
Response from Wbtutt b, General Manager at The Lodge at Vail, A RockResortResponded 28 July 2015

Dear Lois0423, Thank you for the great review. I'm sorry it was only for a day but you seem to have gotten a lot in. I hope that you can find the time to come back and visit us for a longer length of stay....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Shuttle Bus Service
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$165 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Vail
#6 Business Hotel in Vail
#7 Luxury Hotel in Vail
#8 Spa Hotel in Vail
#11 Family Hotel in Vail
#13 Romantic Hotel in Vail
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$165 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Vail
#6 Business Hotel in Vail
#7 Luxury Hotel in Vail
#8 Spa Hotel in Vail
#11 Family Hotel in Vail
#13 Romantic Hotel in Vail
Room types
Suites, Non-Smoking Rooms
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Traveller (196)
Room & Suite (227)
Pool & Beach (89)
Dining (49)
Amenities (125)
Family and Play Areas (3)
Questions & Answers
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Carlos Mauricio M
11 November 2017|
Answer
Response from Cindy J | Reviewed this property |
Snow this time of year is a high possibility. I️ just checked out the weather report for next week and it looks like snow on Friday. The lodge is right at the bottom of the ski lifts so great if you like skiing. Also... More
1
Vote
ElizabethGT
10 February 2017|
AnswerShow all 5 answers
Response from alexis f | Reviewed this property |
My room was a bit outdated. Not sure about 3bedroom
0
Votes
Eilyn C
6 December 2015|
AnswerShow all 4 answers
Response from Karri W | Reviewed this property |
Ask for a Platinum room. The LQA (Lodging Quality Assurance) program rates all the units. Platinum is the highest and most updated/remodeled. Call the front desk now and ask for a platinum rated unit. I am not sure if they... More
0
Votes
Room Tips
"The luxury suite had multiple bathrooms and balconies, plenty of space with comy furniture."
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"Make sure you do not get a private owned condo room"
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"Be sure to ask for bed type you need if in condos and request washer/dryer since not all units have them"
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"Ask for one of the renovated rooms."
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