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Holiday Inn Vail - TEMPORARILY CLOSED

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#19 of 33 Hotels in Vail
Certificate of Excellence
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Holiday Inn Vail - TEMPORARILY CLOSED
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390 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Shropshire, United Kingdom
Reviewed 28 October 2016

Arrived mid-afternoon in early July to find around 15 cars trying to get parked at this small hotel - valet parking was a nightmare and totally unnecessary when we could easily have driven 50m and parked ourselves. No help whatsoever with luggage. Reception was consequently chaotic. We were given a room on 3rd floor which reeked of cigarette smoke as...

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Helpful?
Thank JulieMacB
Cindy K, Director of Sales at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear Guest, Thank you for your feedback. We are very sorry that you did not have a pleasant experience. When you stayed, it was just prior to the hotel closing for renovation. We are currently under renovation and will be re-branding as well, to a DoubleTree by Hilton. In addition to renovating the guest rooms and public areas, we are...

Reviewed 17 October 2016 via mobile

We payed around 200 dollars for one night passing through vail. It was great in the wintertime downtown was beautiful and there was a bus that took us there. The downstairs was great we sat around the fireplace at night when we got back and the staff was very friendly and had great suggestions. Would preferred to pay less for...

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Helpful?
Thank Kaylee S
Monument, Colorado
Reviewed 13 September 2016

Hotel needs work as do the rooms and the price they get is not worth what your paying for. The front desk supervisor ……..well lets just say he should not be in the position he is in. No one at the from desk on the day we arrived should be there. Never asked me or thanked me for being a...

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Helpful?
Thank Marine-0311-Grunt
IHGService, Guest Relations Manager at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear Marine-0311-Grunt, Thank you staying with us and for taking the time to share your recent experience at our hotel. I is regrettable that you were not able to fully enjoy your stay with us due to the level of customer service you received from our receptions, room condition, valet parking program as well as the breakfast program which may...

Grand Junction, Colorado
Reviewed 8 September 2016 via mobile

I have been a Platinum or Spire elite customer for nearly two decades so for me to rip on a Holiday Inn should tell you something. First of all they now charge $15-25 per day for parking. Not because there is limited parking but because, as they told me: "this is Vail, we can charge for resort parking". Except it...

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Helpful?
Thank trisporter717
IHGService, Guest Relations Manager at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear trisporter717, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We apologize for the shortfalls you have noticed with the fees and if we were not able to offer you an upgrade. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around....

Reviewed 29 August 2016

The hotel and room were clean, but the pool was disgusting. It must not have been cleaned in several days. Valet is mandatory, even though they may park your car 20 feet from you. We came back to the hotel at 11pm last night and there were 5 guest cars running with the doors open, and the valet had gone...

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Helpful?
Thank Mark N
IHGService, Guest Relations Manager at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear Mark N, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you found our hotel and rooms clean. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can...

Memphis, Tennessee
Reviewed 28 August 2016

A couple of friends and I stayed here for one night as we wanted to visit Adventure Ridge at Vail Resort. This hotel was one of the few in the area that was available that was reasonably-priced when using points. It's not in walking distance of the resort - in fact it's on the other side of the interstate. But...

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Thank Cards-Preds-Fan
Lakewood
Reviewed 25 August 2016

Check in was fine; however, there was absolutely no recognition for being a Platinum Elite Member. The room was dated with a soiled couch with holes and a strangely large table with two wood chairs. There was only 1 wash cloth, 1 hand towel and no bath mat. There was no warm water in the sink and the bath drained...

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Helpful?
Thank George H
IHGService, Guest Relations Manager at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear George H, Thank you for staying with us recently and for taking the time to write a review of our hotel. It is regrettable that the overall level of service you have received did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced due to shortfalls on some of our room amenities....

Boulder, Colorado
Reviewed 23 August 2016

We checked in this past Saturday around noon. Well before the check in time. The manager smiled, greeted us warmly and asked how he could be of assistance. We asked if there was any way possible for us to check in early. He immediately contacted housekeeping on his walkie and found us a room. After we checked in, my wife...

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Helpful?
Thank Jamie P
Surprise, Arizona
Reviewed 11 August 2016

We visited this motel in the summer off season. Parking is by Valet Only all season at a cost of $15. . The room we were assigned had a carpet that was stained by what appeared to be grease all over the floor. There was one hand towel and washcloth and when we called to question this we were told...

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Helpful?
Thank DSCS1
IHGService, Guest Relations Manager at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear DSCS1, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the lack of bathroom amenities, the condition of the room's carpet and the level of service you received. I have forwarded your feedback to our hotel management to work...

Atlanta, Georgia
Reviewed 11 August 2016

This is an un-remodeled Holiday Inn . it's conveniently located right off the highway, next to a McDonalds (currently being renovated) and a Safeway. Come with calibrated expectations and you'll be OK. The room I was assigned to overlooked the parking lot - which wasn't full, yet I had to valet in the off season. ($15 to park at a...

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1Thank PHXJeremy
IHGService, Guest Relations Manager at Holiday Inn Vail - TEMPORARILY CLOSED, responded to this review

Dear PHXJeremy, Thank you for staying with us recently and for taking the time to write a review of our hotel. Allow us to apologize for any inconvenience you may have experienced due to some of our room amenities. Let us assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Holiday Inn Apex Vail Hotel is a remodeled multi-million dollar hotel. As a Vail Quality Holiday Inn, the amenities on-site match those of a 5-star resort. On-site you will find three popular restaurants of varied cuisine from sushi to Mexican, a breathtaking cozy lobby lounge, richly appointed hotel rooms and mountain style condominiums , as well as a massage studio for an affordable yet luxurious experience. We pride ourselves in offering our guests a truly unique combination of outstanding products and guest experience combined with value. The Holiday Inn Apex Vail Hotel is located just minutes away from Vail Village and offers a free shuttle service to the Vail Ski Mountain throughout the winter. ... more   less 

Additional Information about Holiday Inn Vail - TEMPORARILY CLOSED

Address: 2211 North Frontage Rd, Vail, CO 81657-3937
Region: United States > Colorado > Vail
Price Range: RM1,420 - RM6,032 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Vail - TEMPORARILY CLOSED 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn - Apex Vail Hotel Vail
Holiday Inn Vail
Vail Holiday Inn
Hotel Style:
#9 Spa Hotel in Vail
#17 Romantic Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Vail - TEMPORARILY CLOSED staff and other travellers.
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Questions? Get answers from Holiday Inn Vail - TEMPORARILY CLOSED staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay unless you smoke”
 of 5 bubbles JulieMacB, 28 Oct 2016 | Read review
“Call and make your reservation from the hotel.”
 of 5 bubbles DBrown92264, 7 Aug 2016 | Read review
“4th floor will have the best views.”
 of 5 bubbles cotraveler2370, 18 Jul 2016 | Read review
“Ask for a tour then decide whether you want to stay there”
 of 5 bubbles Brew311, 12 Jun 2016 | Read review
“The suite was very nice”
 of 5 bubbles 935marka777, 8 Mar 2016 | Read review
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