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I can't wait to stay ay The Sebastian again. I have never slept better in a hotel room. 5 star luxury but not stuffy. The staff was so nice and accommodating. They gave you free snacks in the room which I've never seen at a...More
Thank Mo H
Response from SebastianVail, General Manager at The Sebastian - VailResponded yesterday
Thank you for the time you took to leave us this wonderful review in regards to your recent stay with us. We're delighted to hear you slept so well and found our team immensely accommodating. We take great pride knowing you were impressed....More
The Sebastian is lovely, the beds were soft and the rooms were beautifully designed. The entire setting is what you would expect of a luxury stay right in Vail Village and it's very walkable to restaurants and other destinations within the village.
I stayed there...More
3 Thank emily c
Response from SebastianVail, General Manager at The Sebastian - VailResponded 10 October 2017
Emily - thank you for taking the time to review your Sebastian stay and share such positive feedback about our staff and your experience.
I am sorry to hear the issues with your room were not properly addressed.
Please give me a call on my...More
This was a thoroughly enjoyable stay. There was plenty that could have made this work trip a bummer...it’s was pouring rain, late night check in, travel issues and a lost wallet. But the staff was fantastic and making me feel totally comfortable. Hotel is too...More
Thank Vanessa B
Response from SebastianVail, General Manager at The Sebastian - VailResponded 1 week ago
We are delighted to hear that you enjoyed your work trip at The Sebastian. We take immense pride in our team and are glad to hear they made you feel so comfortable by accommodating every request.
Please come see us again soon. Wishing you...More
Stayed here during closing weekend for Vail. Great pricing for end of season and I very much appreciated that. Good location - not right on the main street but just over the bridge and down from solara - easy walk to anything but quieter than...More
Response from SebastianVail, General Manager at The Sebastian - VailResponded 4 weeks ago
We truly appreciate the time you took to give us this positive feedback from your recent ski trip.
We hope to see you again soon.
I have really wanted to stay here for many years. I usually stay at a smaller creek side hotel in Vail but wanted something bigger with more room, amenities and spa for the family.
The coffee in the lobby, the game room for the kids,...More
2 Thank economyseats
Response from SebastianVail, General Manager at The Sebastian - VailResponded 10 April 2018
I'm terribly sorry to read your review, economyseats, and to learn that your experience at The Sebastian - Vail was anything but excellent.
We take feedback like yours to heart and actively work to resolve such concerns. Should you be open to speaking with me...More