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All reviewsbase campfrost barbloom spatrail mixbottled waterboutique hoteltop notchturn down servicebeautiful hotelevery staff membercookiesskis and bootsoff seasongreat ratethe entire staffcan't wait to come backvalet parking
Stayed here during closing weekend for Vail. Great pricing for end of season and I very much appreciated that. Good location - not right on the main street but just over the bridge and down from solara - easy walk to anything but quieter than...More
Response from SebastianVail, General Manager at The Sebastian - VailResponded yesterday
We truly appreciate the time you took to give us this positive feedback from your recent ski trip.
We hope to see you again soon.
The Sebastian is lovely, the beds were soft and the rooms were beautifully designed. The entire setting is what you would expect of a luxury stay right in Vail Village and it's very walkable to restaurants and other destinations within the village.
I stayed there...More
3 Thank emily c
Response from SebastianVail, General Manager at The Sebastian - VailResponded 10 October 2017
Emily - thank you for taking the time to review your Sebastian stay and share such positive feedback about our staff and your experience.
I am sorry to hear the issues with your room were not properly addressed.
Please give me a call on my...More
I have really wanted to stay here for many years. I usually stay at a smaller creek side hotel in Vail but wanted something bigger with more room, amenities and spa for the family.
The coffee in the lobby, the game room for the kids,...More
2 Thank economyseats
Response from SebastianVail, General Manager at The Sebastian - VailResponded 2 weeks ago
I'm terribly sorry to read your review, economyseats, and to learn that your experience at The Sebastian - Vail was anything but excellent.
We take feedback like yours to heart and actively work to resolve such concerns. Should you be open to speaking with me...More
I have not seen many reviews of the Sebastian that describe how the skiing access works, so starting there: You keep your skis and boots up near the gondola in a 'club' that collects your skis and leaves your boots on a dryer overnight. The...More
Response from SebastianVail, General Manager at The Sebastian - VailResponded 13 March 2018
Thank you for taking the time to give feedback regarding your recent stay with us at The Sebastian - Vail.
We appreciate you outlining the relationship between the hotel and our slopeside, Base Camp - which is located at the base of Gondola One for...More
The big item here, is not just the rooms or food service. It IS "Base Camp. their own ski shop near the Vail Gondola. The sedrvice is exceptional, from helping the skiers buckle their boots, puttingthe skis outside 40 steps from the Gondola to the...More
Response from SebastianVail, General Manager at The Sebastian - VailResponded 5 March 2018
We truly appreciate the time the took to give us this positive feedback.
The Sebastain's slopeside, Base Camp, is there to make your ski day effortless and we're glad to hear of the exceptional service you received while with us.
We hope to see...More