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BEST WESTERN PLUS New England Inn & Suites

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS New England Inn & Suites
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257 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS New England Inn & Suites
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Showing 253: English reviews
Lancaster, NY
Reviewed 21 October 2016

Stayed recently for a hockey tournament. Had no choice of hotels, if so would have stayed elsewhere. The hotel is clean, rooms were small, bathroom even smaller. Not great about it. The breakfast was basic. Not alot of options. But it was free.

Thank Hockey67
Toledo, Ohio
Reviewed 14 October 2016 via mobile

I walked in to check in & there wasn't anyone behind the desk to check me in so I started to look around and I did see a housekeeper sitting on the couch on her phone, a guest on the computer and another guest tossing a football thru the dining area. I proceeded to wait several minutes, when no one...

Thank Tara T
Buffalo, United States
Reviewed 11 October 2016

Our 4 day stay with friends was very nice. Good location, reasonable rates, newly remodeled, great staff. Would stay again when visiting area. Best Western usually has everything I need at a great price.

Review collected in partnership with Best Western
Thank Tracy G
Medford, New York
Reviewed 3 October 2016

we drove almost 100 mile past our desired locality to stay at a Best Western there were no rooms available in Mystic and we did not even consider another property we ALWAYS stay at Best Western period quality cleanliness service comfort

Review collected in partnership with Best Western
Thank henryj1955
Mission Viejo, California
Reviewed 28 September 2016

We stayed here while visiting friends and family in the area. The hotel is relatively new and everything worked in the room. The bath towels were the softest and most absorbent. The breakfast included eggs, bacon and sausage choice besides the usual waffles, cereals, toast, yogurt, fruits etc. It was the top rated hotel in Berlin on Trip Advisor and...

Thank Bob D
Scottsvile, United States
Reviewed 27 September 2016

We stayed at this BW for a family wedding. It was far less costly than the inn where a block of rooms was reserved for out of town guests and more than adequate. We were only 1/2 hour away from all the wedding events and the sites we wanted to visit - Mark Twain house, etc.

Review collected in partnership with Best Western
Thank Mary W
Brooklyn, Ohio
Reviewed 27 September 2016 via mobile

Stayed 2 nights at this hotel. The hotel, itself, was SPOTLESS! One of the cleanest we have ever seen. The staff was dressed impeccably and very professional. The breakfast was tasty with a wide variety of items. The only drawback was a strange odor in the pool area, but otherwise, EXCELLENT!

Thank William K
New Jersey
Reviewed 24 September 2016

we reserved a room here to stay overnight for a game at the New Britain Bees stadium. I will have to say..this hotel was so clean! I usually don't do well staying at hotels as they are dark rooms, however this room was bright, inviting & clean. Breakfast also was good!

Thank puddles027
Cocoa Beach, Florida
Reviewed 24 September 2016

Thought the 2 1/2 star rating that we saw online was much too low. I would say 3-4. Room was larger than most, quiet, clean. Grandchildren loved the pool. Breakfast was average with quite a few options.

Review collected in partnership with Best Western
Thank hathawaykrell
Stone Mountain, United States
Reviewed 19 September 2016

We have stayed in Best Westerns all across the US and this one has one of the best breakfasts. It is very clean and nice, and very convenient for us when we stay in the Hartford, CT area. We stay in this area often and when we are there we pick this Hotel.

Review collected in partnership with Best Western
Thank Nell H
Gary D, Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with and your review. We are thrilled to hear that you consider our breakfast one of the best you have had! Thank you for always picking our hotel when in the Hartford area and we hope to have you stay with us again!

27 photos of this hotel

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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS New England Inn & Suites

Address: 2253 Berlin Tpke, Berlin, CT 06037-4036
Region: United States > Connecticut > Berlin
Price Range: RM356 - RM726 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New England Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New England Inn & Suites staff and other travellers.
8 questions
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Questions? Get answers from BEST WESTERN PLUS New England Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room to the rear of the building. The front of the hotel faces a busy highway”
Sassy96, 5 Mar 2017 | Read review
“I always prefer lower level, we had first floor 125 I believe we faced the opposite side of the parking lot facing the trees nice view!!”
292donnab, 1 Nov 2016 | Read review
“I like rooms in the center of the hallways. Smoke smells usually come from the ends of the building where people park.”
N9294CGlindac, 1 Nov 2016 | Read review
“Our room on the ground floor was quiet and convenient to the breakfast room”
112BobD, 28 Sep 2016 | Read review
“we had second floor”
puddles027, 24 Sep 2016 | Read review
5 of 5
US$85* /night
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Prices are for 1 room, 2 adults
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