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Red Lion Hotel Cromwell

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Traveller (68)
Room & Suite (50)
Dining (8)
Ratings and reviews
GreenPartner
  • Excellent29%
  • Very good27%
  • Average23%
  • Poor13%
  • Terrible8%
Travellers talk about
“meeting room”(4 reviews)
“hot tub”(14 reviews)
“hotel staff”(8 reviews)
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What's included
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
Centrally located off I-91 and Route 9, the Red Lion Hotel Cromwell is close to both Middletown and Hartford, CT. Just 12 miles South of Hartford, and 6 miles North of Middletown, the Radisson Hotel Cromwell: Indoor Pool & Solarium, Full Service Restaurant & Lounge, CT "Green Lodging...
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Location and contact
100 Berlin Rd, Cromwell, CT 06416-2603
37.1 km to Bradley Intl Airport
35 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
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Traveller rating
141
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68
44
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124
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1 - 5 of 520 reviews
Reviewed 3 days ago

The staff was friendly and the bartender Joe was very knowledgeable of the hotel since he had been there for 10+ years. There were plenty of conference rooms that weren't being used and there was one wedding on Saturday night. I didn't get the group...More

Review collected in partnership with this hotel
Thank 3kole1
Reviewed 1 week ago

We had a large group of rooms for a nearby wedding. Keys didn't work when issues for everyone in our party, all checking in on multiple days and times. While it is understandable that the hotel had recently changed ownership, the state of the place...More

Review collected in partnership with this hotel
Thank ajcatch23
Response from Agata T, Manager at Red Lion Hotel CromwellResponded 5 days ago

Dear Guest, On behalf of our entire team at Red Lion Hotel we apologize for the concerns you shared about your experience at this hotel. Your feedback is extremely valuable to us, as we strive to improve our property over the next few months. Our...More

Reviewed 1 week ago

The staff was friendly, helpful and very responsive with the issues we experienced in the room. The bathtub leaked and was not scrubbed well. The rug could have used a better cleaning. There was sufficient hot water, lighting and air conditioning. This year, there was...More

Review collected in partnership with this hotel
Thank musetta2018
Response from Agata T, Manager at Red Lion Hotel CromwellResponded 5 days ago

Thank you for visiting us at the Red Lion Hotel Cromwell. I hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at the Red Lion one you will remember forever. Therefore, your comments are...More

Reviewed 1 week ago

I came here for the Eckankar conference, and I don’t get here every year but apparently they use this hotel and have used it for many years. I enjoyed the hotel stay although honestly I thought the hotel seems a little bit dirty. I think...More

Review collected in partnership with this hotel
Thank Crystalskyeclimber
Response from Agata T, Manager at Red Lion Hotel CromwellResponded 5 days ago

Thank you for visiting us at the Red Lion Hotel Cromwell. I hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at the Red Lion one you will remember forever. Therefore, your comments are...More

Reviewed 1 June 2018

My stay at the Red Lion was for a wedding that I attended at a close by venue in May 2018. The first problem that I ran into was that they did not want to check me into my room. There was a block of...More

Thank JDog584
Response from Agata T, Guest Relations Manager at Red Lion Hotel CromwellResponded 3 weeks ago

Thank you for taking the time to voice these concerns. We would like to address each one for purposes of clarification. As is the case with most hotels, staff cannot issue a key to a vacated room until the room has been cleaned, because prior...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Wheelchair Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (68)
Room & Suite (50)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Anonymous N
3 November 2016|
AnswerShow all 9 answers
Response from susanwU7396VU |
It's a non-smoking hotel entirely. All rooms are non smoking.
1
Vote
Jocelyn S
16 August 2016|
AnswerShow all 5 answers
Response from myTelf | Reviewed this property |
Pretty sure I was in a standard room, which was decent size and space, but no microwave or fridge. Since it was only a 1 night stay, it wasn't an issue. A colleague had extra amenities and a bit more space that I didn't... More
0
Votes
robertmahmood
6 August 2016|
AnswerShow all 3 answers
Response from reality124 | Reviewed this property |
It is about ten minutes away without traffic.
0
Votes
Room Tips
"Don't stay here"
Read review
"Elderly/handicap should ask for room closer to elevator, a lot of walking to get to room."
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"Ask for a quiet room in the alcove."
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"Unless you particularly like outdated, worn, mildewed rooms then stay where you get your moneys worth."
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