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Holiday Inn Express & Suites

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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Huntsville, Alabama
Reviewed 7 September 2016

I really, really wanted to rate this hotel above average. At check in I was ready to rate them excellent as the welcome was super friendly. The lobby was attractive enough and had some nice soft seating available for groups to visit and folks to lounge. Our room was a little disappointing. It was furnished fine with a king bed...

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Helpful?
Thank AGoingGal
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel. It was nice chatting with you as well, I wish you and your husband a safe trip to Canada. We look forward to serving you again when in our area.

Danbury, Connecticut
Reviewed 25 August 2016 via mobile

I was looking foward to going back to the Holiday Inn & Suites in Danbury, but when we got to our room...simething didn't feel right. It was damp. Even with the AC on. The sheets felt cool and damp...on further inspection, THIS is what I found!! (See pics) MOLD EVERYWHERE!! Yup.. A room not fit for occupancy. The entire first...

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1Thank DeniseParrish
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

We thank you for sharing your review here on Trip Advisor. We regret you did not have the typical experience that our guests enjoy while staying with us. From a 5 star review just 5 months ago to a 1 star review this time you stayed with us, seems like maybe there might be more to this than what has...

Brockton, Massachusetts
Reviewed 22 August 2016

We had extended our vacation by a day and needed to get a hotel for an overnight to break up the 8 hour trip home. Looked on-line several times to find a hotel that had 2 Queen Beds and accepted dogs without charging a small fortune for either the room or the pet fee. We don't usually stay at the...

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Helpful?
Thank Kathy R
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for this excellent review, we are so happy you and your entire family enjoyed their stay. One of the greatest compliments we can get is when we earn another loyal guest. We look forward to serving you and your family again in the future. Until next time safe travels.

Canandaigua, New York
Reviewed 8 August 2016

My wife & I are staying here as I write this review. Pro; clean room, great mattress, good shower, good HVAC system. Con; internet as slow as "dial-up" & intermittent (disconnected twice while writing this),"King Leisure" room small with bath so small that door can only open out, Sunday breakfast not maintained with many items empty until I got front...

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2Thank MrDale14424
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Dear MrDale, We are surprised with the overall feedback and hope we can discuss in further detail to find out particulars. We take pride in our property and shocked to hear your overall experience. Can you call me to discuss? I would appreciate it. Sincerely, Scott Stuart.

NEBRASKA
Reviewed 4 August 2016

Overall, we did have a pretty nice stay, I just have a few gripes. I was disappointed that I did not receive the first floor room I had requested. We did however,get a nice goody bad. Hotel was very clean and quiet. We had a spacious suite. A/C was extremely quiet. Beds were comfortable. You can't beat the value we...

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Thank HUSKERTRAVELER
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the 4 star review. I am happy you enjoyed your stay. I am sorry however about your experience with the pizza place, I have not had an issue like this ever brought to our attention. We hope you enjoy your summer and look forward to serving you again in the future.

The Villages, Florida
Reviewed 29 July 2016

Stayed 7/23 using 10K reward points. We have stayed at this hotel several times before. Although it is a bit off the I-84 freeway, there are several good restaurants nearby and the hotel is pretty good. Our check in was very friendly and efficient. Taking the elevator to our upper floor room is always a bit unnerving as it shakes...

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1Thank Jerry C
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for being a loyal guest to our hotel. We are happy that you continue to chose our hotel when visiting the Danbury area. We will see you soon, until next time safe travels.

Richmond, Virginia
Reviewed 29 July 2016 via mobile

We stayed recently while on our way from VA to Maine. The staff at check-in were friendly and very helpful. Our room was neat and clean. The hallways, public areas, and the outside of the hotel were also clean and neat. The wifi and cable TV worked well during our stay. Our breakfast was typical of what we've experienced at...

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Thank chip180
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the great review. Knowing that you will return is one of the greatest compliments we can receive . Our Express Start Breakfast is one of the best , I am happy you agree. We look forward to seeing you again. Enjoy the rest of your summer.

Murrells Inlet
Reviewed 21 July 2016

My husband and I stayed at this hotel on 7/2/16 with our Yorkie. It was our third stay in a hotel after a 21 hour/2 day drive from FL. We were exhausted. First, they wanted to give us the room right next to the fire door where people came in out after smoking or walking their pets. A good guess...

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1Thank AndyDyan
Scott S, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for bringing this situation to my attention and I apologize for the inconveniences we caused you and your family. Your feedback has been shared with our Front Office team and i assure you that we will learn from our mistakes and improve our services for the future. I hope that you'll give us another opportunity to host you...

NJ
Reviewed 19 July 2016

Contacted property over a past weekend because of a booking error. Radek took the call in a very professional fashion with excellent phone manner. He took care of the request with great aplomb. Radek is an asset to this location as well as the Holiday Inn Express brand. More customer service of this type and style is sometimes wanting in...

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Thank 13DE
Reviewed 14 July 2016 via mobile

The Holiday Inn Express is conveniently located off interstate I-84. My room was clean, perfectly located for me and my dog, bottom floor, which was what I had asked for. Keurig coffee maker a plus. Bathroom clean, linens fine. Bed comfortable. Adequate area for dogs to walk. The hotel itself needs a face lift as the carpet is a bit...

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1Thank Barbara B
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel. We are happy you and your four legged family member enjoyed your stay. We look forward to serving you again when in our area. Enjoy Maine , and we will see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites

Address: 89 Mill Plain Rd, Danbury, CT 06811-5133
Region: United States > Connecticut > Danbury
Price Range: RM510 - RM656 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Hotel Danbury
Comfort Suites Danbury
Danbury Comfort Suites
Hotel Style:
#2 Romantic Hotel in Danbury
#7 Business Hotel in Danbury
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
2 questions
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Danbury, Connecticut
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 221 is in a good location, away from elevator dings and ice machine noise.”
  • Sheers with thick drape frame. No blackout shade or curtain here. Sheers complete with chip clip
  • Chip clip holding the curtain together
  • Finish peeling off the bathroom door
  • The chair has seem better days.
 of 5 bubbles kkasi, 6 Nov 2016 | Read review
“If you can't find Holiday Inn Express at 89 Mill Plain Rd Danbury, CT, try the same address with Comfort Inn and Suites.”
 of 5 bubbles melgiarratana, 26 Oct 2016 | Read review
“Pick another hotel; there are too many here not to.”
 of 5 bubbles MrDale14424, 7 Aug 2016 | Read review
“Don't take a room in the front of the hotel.”
 of 5 bubbles AndyDyan, 20 Jul 2016 | Read review
“Good location for business or a stop over from HWY 84”
 of 5 bubbles 13DE, 18 Jul 2016 | Read review
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