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Crowne Plaza Danbury

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Crowne Plaza Danbury
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149 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Rochester, New York
Reviewed 1 week ago

This hotel was very nice and decorated well. It had three different area's for drinks and food. We took advantage of the Lobby Bar before dinner and we were able to have cocktails and popcorn while watching the news and chatting with a very friendly bartender Tony. She was great. We came to the hotel during a snowstorm so the...

Thank Terriw99
Waterbury, Connecticut
Reviewed 3 weeks ago via mobile

We stayed at the crown Plaza hotel on December 21, 2016. Uppon are arrival we met Lori who works the front desk.,and checked us into room 319. Lori greeted us with a nice smile , made us feel very welcome. Our room was very clean, are beds were extremely comfortable. We request a refrigerator and microwave which was brought to...

Thank toddneuman
Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

I stay at the Danbury Crowne Plaza on a frequent basis for business due to its proximity to the nearby Matrix Corporate Center complex. Although it's an older property, the hotel has undergone updates over the years. The rooms are spacious and have been updated with newer furnishings and modern amenities (e.g., large workspace, extra outlets for phone, laptops, etc.)....

Thank Stephen Robert S
IHGService, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Stephen Robert S, Although we take pride in your perfect ratings for the value in our pricing, it is regretful to learn that the efficiency of our hotel staff at our restaurant and housekeeping team fell a bit short of your expectations. The Crowne Plaza brand aims to provide friendly service and consistently delicious food options fit to be...

Vineland, New Jersey
Reviewed 11 December 2016

This was to be just a stop along the highway on our way home. Unfortunately, our first attempts were unsuccessful. It seems that the Spice Girls, or somebody like that, was performing nearby and all the hotels were booked. At a Hampton Inn nearby, the front desk clerk was nice enough to call around to find out who had a...

Thank Nitvoyodelo
IHGService, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Nitvoyodelo, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our staff very friendly and helpful. On the other hand, I regret that you found our hotel to be run down and the smell of cigarette smoke was a letdown. I appreciate...

Nome, Alaska, United States
Reviewed 29 November 2016

Stayed October 19 and 20, 2016 while visiting area for a wedding. Booked on Hotwire. Property was clean and well maintained. Room looked as though it was recently updated. Bathroom looks like it was recently upgraded with new tiles and sink and granite counter. Beds and linens were great. We made sure to stay on a pet free floor. Parking...

Thank TheLoweDown
Middletown, New York
Reviewed 27 November 2016 via mobile

Nice hotel...check in was fast and friendly, the room was clean and comfortable and the location was convenient. The beds were especially comfortable and the wi-fi worked well. The pool was good for the kids. Would stay again!

Thank Glenn F
Warren, New Jersey
Reviewed 23 November 2016

Hopefully TripAdvisor will post pix I took of a hotel elevator sign asking guests to reach out before posting bad reviews, never a good omen. I did not reach out - with so many systemic problems, I prefer to warn others rather than be bought off with some free vouchers. My experience from 3-night business trip: 1. WiFi. My younger...

Thank janeK5158QV
Alexander P, Front Office Manager at Crowne Plaza Danbury, responded to this review

Dear janeK5158QV, Thank you for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. We are so sorry to see that you did not thoroughly enjoy your experience with us, as our goal is always complete guest satisfaction and it is heartbreaking when we do not live up to our goals. As a staff...

Danbury, Connecticut
Reviewed 19 November 2016

So surprised by the positive reviews. I would never stay at this hotel again based on the following reasons: room décor dark and depressing, cannot turn the shower on to heat up without already being in the shower and getting wet, buffet breakfast was not amply supplied, but wasn’t very good either and you cannot get a peaceful night’s sleep...

Thank whereigo
IHGService, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear whereigo, Thank you so much for your review of our hotel. Please accept our sincerest apology for the unexpected experience you had with the noise which affected your stay negatively. We also apologize that our breakfast selections was not to your liking. Your feedback is very important to us as this continually helps us improve the facilities and guest...

Philadelphia, PA
Reviewed 3 November 2016 via mobile

The hotel entrance can sneak up on you so pay attention. The hotel is nice with a more modern feel throughout it has a restaurant, bar, banquet rooms, decent sized exercise room and an average breakfast ($15 for a standard buffet). The rooms are big, have newer amenities, flat screen TVs, firm beds and nice, but small bathrooms. I could...

Thank crutt13
Salina, Kansas
Reviewed 1 November 2016

This was a very nice and convenient hotel. The staff was friendly, the rooms were clean, modern and nice. The breakfast buffet was pretty good. The hotel restaurant and bar was okay, but not great. We went there for the first two games of the World Series, and requested they turn the background music off. Everyone in the place, except...

Thank rjkcubs
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

hello rjkcubs, Thank you for choosing Crowne Plaza Danbury and for taking the time to review your stay. We're pleased to hear you had a great experience with your room and staff, as well as finding the hotel convenient and clean. We look forward to serving you again soon, and next time we'll let the game be heard. :) Thank...

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
This fully remodeled 243 room hotel features coffee makers, iron & ironing board, oversized desk with ergonomic chair, high speed internet access, two line telephone and iHome Docking Stations, 42 or 37 inch flat screen TV's and HD TV stations. Our elegant and chic guest rooms combined with our 9 meeting rooms and three ballrooms with a total square footage of 26,000 makes this the perfect selection for business or pleasure. The hotel also features an indoor pool and fitness center. Enjoy Ridgebury Café for breakfast and Hat City Tavern for an exceptional dining experience and drinks, as well as the availability of room service. Why stay anywhere else when our Shuttle will transport you to nearby corporations and attractions? ... more   less 

Additional Information about Crowne Plaza Danbury

Address: 18 Old Ridgebury Rd, Danbury, CT 06810-5128
Region: United States > Connecticut > Danbury
Price Range: RM451 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Danbury 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Sheraton Danbury
Hotel Style:
#8 Business Hotel in Danbury
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Danbury staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Danbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from highway side, elevators, ice/vending.”
 of 5 bubbles TheLoweDown, 28 Nov 2016 | Read review
“Standard modern hotel, so no advantage. One side may face the freeway and might be noisier.”
 of 5 bubbles ASKEagleEye, 27 Oct 2016 | Read review
“We asked for a quiet room but I'm not sure a really quiet room exists in this hotel.”
 of 5 bubbles sybilsch, 8 Oct 2016 | Read review
“Ask for room on the non-freeway side for quiet.”
 of 5 bubbles mugg7, 15 Sep 2016 | Read review
“My husband has trouble walking and it was a LONG distance to the room, plus 5 or 6 steps up at the end of a hallway.”
 of 5 bubbles jktran, 12 Sep 2016 | Read review
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