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Quality Inn East Haven

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Inn East Haven
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89 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Reviewed 5 days ago NEWvia mobile

Booked online and put in I needed a handicapped accessible room. I tried calling the night before and the phones just rang and rang. So I called the day of. The guy who answered asked what I wanted for bed choice. I stated preferably 2 or whatever they had that was accessible knowing sometimes accessibility choices are limited at some...

Thank Katrina J
Reviewed 18 April 2017

The Staff at this Quality Inn is Extraordinary! They have shown the true meaning of hospitality! The rooms are clean and well kept and the included Breakfasts are quite good! The concern this hotel shows to its guests is much appreciated and it is obvious that they strive to make their guests feel comfortable. We would highly recommend this East...

Thank K7546ZJjanetp
About Hotel's Favourite Review
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear K7546ZJjanetp, Thank you so much for taking the time to write a very nice review for us! Your positive feedback will serve as an encouragement to our entire team! We are so delighted to know that you had a pleasant experience and enjoyed all amenities of the hotel. Once again, thank you for sharing your experience with us and...

Dartmouth, Massachusetts
Reviewed 3 weeks ago

Friendly staff at hotel. Room size average. Small TV. Bathroom could have been a lot cleaner. Room didnt smell bad but I could tell that products were being used to mask odors. To me it wasnt overpowering, however, it was there. Those with asthma might find this to be a problem. The free buffett breakfast was ok. They have a...

Thank Sassy96
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Sassy96, Thank you for your positive feedback. I am glad to know that you liked our service, enjoyed the complimentary breakfast and WiFi. I will look into the area of concerns you expressed in your review and will work towards improving the quality. I hope you had a pleasant stay and will look forward to see you again in...

Davenport, IA
Reviewed 4 weeks ago via mobile

Friendly and efficient staff at check in. However, room reeked of cigarette smoke when we got there (even if it was supposed to be a non-smoking room and had a sign on the door). Breakfast was substantial, and included sausage, eggs, waffles, bread, etc. Excellent location right by restaurants and stores.

Thank Joe_Martin516
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Joe, Thank you for your constructive feedback. I will look into the issues you experienced during your stay and improve the quality of the rooms. I am glad to know you enjoyed the complimentary breakfast and convenient location. Please let us know if there is anything we can do to make your next visit most comfortable! Best, Nishal D...

Reviewed 16 April 2017

We booked on hotel.com and they messed up our reservations. We had to call and sort it out. Francisco at the front desk was really great, talking to the hotel.com guy and us, and helped us get it all worked out.

Thank Bob G
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Bob, Thank you so much for your review and positive feedback. I am so glad that we were able to accommodate you despite of your reservation was not received initially at our property from Hotels.com. Our staff work really hard to make sure each guest stay is most comfortable and pleasant. We hope we will see you again next...

Reviewed 12 April 2017 via mobile

My son and I were on a New England college tour. I had downloaded the Choice Hotels app. Yale was our next stop. This was the most reasonably priced place within about 10 min. to Yale. I wanted to check out the location first, so we drove by. It was good, so I booked the room through the app., then...

Thank Katherine S
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Katherine, Thank you so much for taking the time and write a very nice review for us! I sincerely appreciate it. I am so delighted to know you enjoyed your stay with us and that you found our room fresh, clean, comfortable and location close to Yale University. I am sure we will be able to accommodate you in...

Reviewed 25 March 2017 via mobile

Stayed here for two nights and had a very pleasant experience. We had an interior corridor room and the bedding in our room was phenomenal. Made for a great nights sleep. Very nice staff, clean room and quiet. Will stay here again. Easy access to and from New Haven and surrounding areas. Fitness room a nice amenity as well. All...

Thank A - G Z
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear A-GZ, Thank you for so much for your review! I am so glad your stay was pleasant and you enjoyed all amenities of the hotel and surrounding area. You will be happy to know we recently replaced all of our bedding with brand new coverlet, blankets and pillows. We work very hard to make sure our guests stay is...

Bangor, Maine
Reviewed 2 February 2017 via mobile

My wife and I spent 3 nights here . The lobby area was spacious & well appointed . The staff were ALL friendly & helpful . Continental Breakfast was very good -& very convenient for us . Our room had microwave & fridge - very nice ! Beds comfy & clean . Bathroom was extremely well appointed & spacious &...

Thank JeffYoung2009
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Jeff, Thank you so much for taking the time to write a very positive review for us! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 26 January 2017

Stayed for a week in August 2016 for a golf tournament. Multiple TV channels. Friendly staff. Great security (cameras), except they should also have the cameras on vehicles in the far back of parking lot too. Mostly quiet, except for my last night I stayed there. Small parking lot (rooms exceed the amount of parking spots) & while I was...

Thank Katie S
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Katie, Thank you for your review and constructive feedback. I have noted all of the points from your review and will be doing everything possible to make our guest's stay enjoyable and most comfortable. Please know that our staff is always here to help, 24 hours a day, if you ever have an issue regarding not getting a parking...

East Haven, Connecticut
Reviewed 17 December 2016

We checked in very late, about 1 AM, and Francisco at the front desk was extremely friendly and gracious. He even upgraded our room for us. Later we had an issue with the TV and he took care of it immediately. We have stayed at this hotel several times and have always found it to be great!

Thank elawrenc2016
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear elawrenc2016, Thank you so much for taking the time to write a review for us! I am delighted to know our team member, Francisco, was able to assist you very well. We appreciate your business and value your feedback. Have a happy and safe holidays! Sincerely, Nishal D Manager

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Quality Inn East Haven

Address: 30 Frontage Rd, East Haven, CT 06512-2106 (Formerly Holiday Inn Express)
Region: United States > Connecticut > East Haven
Price Range: RM320 - RM765 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn East Haven 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Quality Inn East Haven Hotel East Haven
East Haven Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn East Haven staff and other travellers.
6 questions
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New Bedford, Massachusetts
1 month ago
Tulsa, Oklahoma
over a year ago

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Questions? Get answers from Quality Inn East Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room towards the back of the building as this hotel sits right on a busy highway.”
Sassy96, 7 May 2017 | Read review
“rooms in the back are quieter”
bobgB3804BT, 16 Apr 2017 | Read review
“Not a great place for nonsmokers”
993halc, 9 Nov 2016 | Read review
“get a room in the back away from the highway”
DOB508, 2 Nov 2016 | Read review
“There are exterior and interior rooms. Please have staff explain the difference when reserving.”
Tere0053, 24 Oct 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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