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A little disappointed. Restaurant is more interested in alcohol purchasers than just dinner patrons. Breakfast buffet was practically empty when I got there at 730am. Not Holiday Inn's best representative.More
1 Thank John D
Management response:Responded 11 March 2017
Dear John D,
Thank you for making our hotel your choice when staying in the area. I'm really sorry our restaurant staff didn't provide you with the great service our guests have come to expect. We want you to feel welcome and cared for when...More
The hotel is conveniently located just off 91. Nothing to walk to from the hotel, you will need a car or car service to get around. The entrance is roofed with a nice circular drive to unload your car. The parking lot to the right...More
Management response:Responded 11 February 2017
Thank you for choosing our hotel from the many options available for accommodations, while attending the Amherst Railway Show. I'm very happy that from your review, it appears you were satisfied with many aspects of your stay, and you were able to paint...More
This Holiday Inn has its ups and downs. I stayed here for 5 nights on business so maybe I had more time than most to pick out its flaws
*The staff are excellent, front desk staff upon check-in were especially good
*Good water pressure...More
1 Thank CMAndrews64
Management response:Responded 21 January 2017
Thank you for staying at our property and for composing a thorough review of the hotel. We are an older property with a staff that works to create a warm environment from the time you arrive to the time you depart. Im happy...More
Great Location and value for where I was working. Hotel is dated, a little smelly and in need of a massive remodel. Still though, it was adequate and overall I enjoyed my stay.
The onsite restaurant and bar was hit or miss but usually more...More
Thank Wolley S
Management response:Responded 25 November 2016
Dear Wolley S,
We appreciate having you stay with us for 18 days, that is quite awhile! I'm glad that our location made it easy for you to get to and from the job. We are an older property and we have projects planned to...More
Just off I-91. The hotel is old and tired. The rooms renovation is okay. The staff is friendly but I did have issues trying to get them to replace the empty bottle in the fitness room. It took four request over three days. The TV...More
Thank Steve P
Management response:Responded 24 November 2016
Dear Steve P,
We appreciate you taking your time to leave a detailed review of our hotel for other travelers. We are thankful for you giving our hotel a chance as there are many options in the area. We are not the newest hotel, but...More
US$111 - US$193 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Unless you booked a discounted advance purchase non cancellable reservation, our cancellation policy is actually by 6pm on the day of arrival. Why don't you call our Front desk directly at 860-741-2211, ask to... More
Unless you booked a discounted advance purchase non cancellable reservation, our cancellation policy is actually by 6pm on the day of arrival. Why don't you call our Front desk directly at 860-741-2211, ask to speak with the manager on duty and see if we can help you out.
Front Office Manager
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"skip the breakfast,go 1 & 2 exits south lots to eat and shopping,(lots to eat,breakfast lunch dinner),"