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Nice for a family wedding, met basics, etc. But limited hours of bar/ restaurant was a problem. They need to increase hours when hotel is full, or make clear to guests the limited nature of the serviceMore
Thank Philip E
Response from GMHolidayInnENF, General Manager at Holiday Inn Enfield-SpringfieldResponded 7 July 2014
Thank you for your feedback and observations. I will certainly discuss the hours of operations with our new F&B Manager to ensure we accommodate our guests with varying schedules as well as communicate these times with our employees and above all else, our...More
The stay was highlighted by the reception we received from Megan at the front desk. She made your early check in a breeze. Very knowledgeable of the local attractions and was able to direct up to see worthy sights. The room was spacious but maybe...More
When I arrived, I was given a room, that when I entered, it was apparent that it was not clean. I immediately went to the front desk, and Aramia (not positive of spelling) was so apologetic, and immediately got me into a new room. She...More
We recently stayed overnight at this hotel in order to be in the area for a function. We found the staff delightful, and the room, very satisfying.. We asked for firm pillows, and got perfect ones for sleeping and the bed was extremely comfortable. We...More
We stayed for 5 days to attend some training.
Check in was OK. I found the front dest staff a bit scruffy but they gave me my keys quick enough. I spent a bit extra to get a suite. The room consisted of 2 standard...More
1 Thank Optibeam
Response from GMHolidayInnENF, General Manager at Holiday Inn Enfield-SpringfieldResponded 28 April 2014
Thank you for your feedback regarding your recent stay. It was a pleasure to have you for the week, and we are appreciative of your commentary because it allows us to continue training.
From your arrival to the outlets, we will review these...More
US$111 - US$193 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Unless you booked a discounted advance purchase non cancellable reservation, our cancellation policy is actually by 6pm on the day of arrival. Why don't you call our Front desk directly at 860-741-2211, ask to... More
Unless you booked a discounted advance purchase non cancellable reservation, our cancellation policy is actually by 6pm on the day of arrival. Why don't you call our Front desk directly at 860-741-2211, ask to speak with the manager on duty and see if we can help you out.
Front Office Manager
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"skip the breakfast,go 1 & 2 exits south lots to eat and shopping,(lots to eat,breakfast lunch dinner),"