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377 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Darien, CT
Reviewed 4 days ago NEW

Although my daughter and I got a good deal at this hotel, the first sign that something was wrong was when the unprofessional desk clerk did not want to give us a room with two beds. Finally she relented. Sadly, it was downhill from there. The overall property is badly in need of a good sprucing up: floors are dirty,...

Thank 8MoonRiver
Reviewed 1 week ago

We stayed here because we had a dog with us - otherwise would not have stayed. Room was very small and smelled vaguely of cat. I asked for a quiet room away from traffic and got a room in the back near the Interstate highway. Because I had booked through a third party the front desk said I could not...

Thank Joyce S
Raleigh, United States
Reviewed 2 weeks ago

Yes we use this hotel every time we go home to visit from North Carolina to Connecticut which is home. There's more hotels closer to Bridgeport but we just like the coziness and the friendliness of the staff here.

Review collected in partnership with Best Western
Thank jesseearlw
Central Maine
Reviewed 13 December 2016

A fairy new motel with courteous staff and a full breakfast convenient to Route 1 and I-95. The clock in the room didn't work but was quickly replaced. A bulb or two out here and there. The shower temperature was difficult to modulate, but the room was clean and comfortable; the beds nice and soft. Convenient parking. Overall a pleasant...

Thank fosterdog18
new york
Reviewed 2 December 2016 via mobile

On the afternoon of Thanksgiving approximately 3 PM. On the telephone, The hotel canceled my reservation while I was standing on a totally deserted highway trying to find it in the rain. Three people in the hotel had given me incorrect directions. To the third person who kept on talking while I was trying to speak I said"Hush up." At...

Thank gailgars
Edgewater, New Jersey
Reviewed 28 November 2016 via mobile

After driving home from a long trip, my partner and I decided to book a room here on Expedia. It was 1am and I was exhausted. When we went to check in, we noticed the check in time was not until 3pm later that day. Hector, who worked at the front desk got on the phone with Expedia, within minutes...

Thank jaydee977
Boston, Massachusetts
Reviewed 26 November 2016

Last minute decision to stay overnight. Contacted hotel directly and was lucky they had 2 rooms remaining. Great for a short one night stay. Friendly front desk. Room was comfortable, clean. Clean bathrooms and plenty of towels. Only wish breakfast was better- soggy, canned fruit cup, dried out powdered, eggs, greasy sausage patties. A nice touch would be coffee maker...

Review collected in partnership with Best Western
Thank 996pattis
Watertown, Massachusetts
Reviewed 21 November 2016

Hotel was very clean. Staff were professional and congenital. Overall, my stay was very nice. My only complaint, was the refrigerator in my room did not work. Bed was very comfortable and the pillows were perfect for me, nice and soft.

Review collected in partnership with Best Western
Thank Lrtheb
Murfreesboro, Tennessee
Reviewed 19 November 2016 via mobile

Hotel was decent. From many desk attendant nice enough, but you can hear everything going on outside your room. Could be easier highway access. Just ok. Wouldn't go out of my way for this place. Bed was comfortable though.

Thank Donna B
Reviewed 12 November 2016 via mobile

That's about it. 5 min from campus. We stayed for convenience....and figured 1 nite would be fine. Ugh! Very small room with 2 queen beds....every other channel came in on tv; it took 25 min to check in. The free breakfast will give you nightmares.......no milk for cereal? Was woken up in the middle of the night by the room...

Thank mattmV9909BO
blackrockinngm, General Manager at BEST WESTERN PLUS Fairfield Hotel, responded to this review

Dear Guest, Greetings from Best Western Plus Fairfield Hotel. Thank you for giving your feedback with regards to your recent stay at Best Western Plus Fairfield Hotel. The Management has taken your feedback in a positive manner and actions have been taken to avoid such incidents in future. Please accept our sincere apologies for the inconvenience caused during your stay...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Fairfield Hotel

Address: 100 Kings Highway Cutoff, Fairfield, CT 06824-5341
Region: United States > Connecticut > Fairfield
Price Range: RM494 - RM685 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Fairfield Hotel 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Black Rock Hotel Fairfield
Best Western Fairfield
Fairfield Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Fairfield Hotel staff and other travellers.
2 questions
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Weston, Florida

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Questions? Get answers from BEST WESTERN PLUS Fairfield Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room nearer the front of the building - less traffic noise there”
 of 5 bubbles 105joyces, 10 Jan 2017 | Read review
“Second floor corner room was very quiet.”
 of 5 bubbles Karsar22, 11 Nov 2016 | Read review
“Ask at the desk for a quiet room. It worked. No genius there.”
 of 5 bubbles W1187RJdavidp, 18 Oct 2016 | Read review
“I brought my dog yet was assigned a nice room. So, it shouldn't be an issue.”
 of 5 bubbles DebbyC849, 19 Jun 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles Harry508, 10 Jun 2016 | Read review
5 of 5
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