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Never in my life have I seen such a dump . The towels were like sand paper . The walls in the rooms were paper thin . Try to get them to give me a different room but they said there were none . There...More
Response from MasterkeyHospitality, Guest Relations Manager at Flagship Inn And SuitesResponded yesterday
Dear Valued Guest,
Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. We hope...More
If you know what to expect for motels that are usually in the <$50 price range, you won't be disappointed. The rooms are well equip with large TVs, decent fixtures and a fridge/freezer.
The only issue is that the rooms could be more thoroughly cleaned....More
We have been going to the Mystic area for the past 7 years for our anniversary but this year was especially hard for us to plan anything until the last minute with my mom having heart procedures and my husband having injections in his hips....More
Room was amazing, clean and very comfortable. It is conveniently located several feet away from a tiny mini mall that has a gas station, pizzeria and convenient store.
The only issue I had was there was no HBO and they kept telling me yes they...More
If I could give this place a zero I would!! Absolutely filthy!! Room smelled of stale cigarette smoke and mildew. Dead bugs smooshed on the walls. The headboard had a white substance splashed across it. The motel itself is unsafe, full of shady characters. The...More