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Best Western Hartford Hotel & Suites

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Traveller (20)
Room & Suite (11)
Dining (2)
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Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“front desk”(62 reviews)
“chowder pot”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Hartford Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Hartford Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)
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427 results
Traveller rating
190
135
51
26
25
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LanguageEnglish
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190
135
51
26
25
Show reviews that mention
All reviewsseafood restaurantfront deskchowder potshuttle serviceroom was cleanrestaurant next dooroutdoor poolbreakfast was excellentfree breakfastbreakfast areayogurtoff the highwaywould stay here againclose to downtownhousekeeping staffenjoyed my stayeasy access
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1 - 5 of 427 reviews
Hotel's Favourite
Reviewed 3 weeks ago

Nice Best Western hotel on the east side of Hartford ....quick access to interstates and easy to travel in any direction and be there quickly...hotel was very well maintained and pleasant....one elevator having maintenance was only thing not working...Opened pool early to help please guests...More

Review collected in partnership with Best Western
1  Thank gbmpython
Reviewed 3 weeks ago

For this level of lodging (2 1/2 star), all my expections were fully met. Nice clean room, friendly staff, high quality breakfast, convenient access to Hartford, great casual restaurant (U.S.S. Chowder Pot IV) just a few steps away.

Review collected in partnership with Best Western
Thank Matthew C
Reviewed 21 April 2018

Exterior, lobby, and breakfast were fine. Perhaps it was just our room that had a problem, but this room had cleanliness issues. The bathroom had a persistent overpowering smell of urine, perhaps from the dirty floor and grout. The sink stopper didn't work. Towel service...More

Review collected in partnership with Best Western
Thank Linda C
Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 15 May 2018

Hi Linda, I am so sorry that your stay was not up to your expectations. We appreciate you taking the time to review us and hope that you will reconsider and give us another try. I do appreciate you taking time out of your busy...More

Reviewed 14 April 2018

I like the title of another review that called this the "Just OK Western" instead of the Best Western. That's exactly how I felt. The "meh" feeling started at check-in as we had to wait at the desk while the only employee finished a phone...More

Thank Ruth N
Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 17 April 2018

Hello, Thank you so much for taking the time to review you stay. I am saddened to hear this was your experience. I sincerely assure you better in the future and hope you will give us another try if you are in the area again....More

Reviewed 9 April 2018 via mobile

Just spent a night in a Junior Suite on a road trip down south. I was expecting quite a bit more from this hotel to be honest. Yes, the staff were lovely and the bed comfy, and the room was clean enough. However, leaky taps...More

Thank Jeanne C
Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 10 April 2018

Good day, I am saddened to hear that your experience was not all you had hoped it would be. We will simply work harder to provide better services and stays for all our guests 100% of the time. Thank you for taking the time to...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$106 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Hartford
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Hartford
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (20)
Room & Suite (11)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
24 June 2017|
AnswerShow all 2 answers
Response from Madison M | Reviewed this property |
No they do not.
0
Votes
Jessica D
29 October 2016|
AnswerShow all 6 answers
Response from Claudia E | Reviewed this property |
no
1
Vote
Baguul
28 January 2016|
AnswerShow all 2 answers
Response from Bill G | Reviewed this property |
Same...Sorry, I don't know the answer to that question. Call hotel, I'm sure they would be able to help. FYI My daughter forgot her winter coat in her hotel room closet. They were very helpful to find, and quickly shipped... More
0
Votes
Room Tips
"Rooms facing the back and not on the first floor are best."
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"We were on the 1st floor in the back & no noise background."
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"Please read my review for tips"
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"Rooms in a different hotel a better choice if you want certainty of hot water"
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