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Hilton Hartford

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Traveller (99)
Room & Suite (61)
Dining (12)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“xl center”(106 reviews)
“front desk”(193 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,196)
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456
380
194
92
58
Show reviews that mention
All reviewsxl centerfront deskthe executive loungehartford stagerestaurant staffroom servicebeds were comfortablebusiness tripfitness centerconvenient locationdowntown areashuttle serviceoff the highwaybushnell parkparkingmodebbie
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181 - 185 of 1,180 reviews
Reviewed 11 February 2017

The service here has me coming back consistently. Great hotel for a visit if you're attending the Hartford Stage, the XL Center (both right next door) or the new ball park just a short walk away. Convenient to many other destinations in Hartford as well,...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Derek C
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 13 February 2017

Dear Derek C, Wow! Thank you for your incredible review of our hotel. I will certainly share this with my team to let them know to keep up the good work! David consistently provides excellent service and I will let him know you personally mentioned...More

Reviewed 11 February 2017

You will be welcomed like family coming home. The staff, especially Sherene will ensure a pleasant and speedy check- in process. The rooms are clean and well attended to. There are plenty of restaurants within walking distance. Check out the Hartford Stage for great theatre.

Review collected in partnership with Hilton Hotels & Resorts
Thank Andrea P
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 13 February 2017

Dear Andrea P, Thank you for your kind words. I am grateful to our amazing staff for creating a home away from home experience for you. We look forward to having you be our guest again soon. Warm Regards, Nick Lorusso General Manager

Reviewed 4 February 2017

It was so so in the beginning, room was ok around average, internet was so slow I would rate us as poor. Breakfast was the same every day, I stayed for 4 nights. Staff was friendly but snob at times, room cleaning was incomplete and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank johnpaulc987
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 6 February 2017

Dear johnpaulc987, I would like to take a moment to express my sincere regret for your disappointing experience during your recent stay. Our Front Office and Housekeeping Management Team will be using your feedback as an aid to make adjustments that enhance our guest experience....More

Reviewed 2 February 2017 via mobile

Hotel is showing its age as is the rest of Downtown Hartford. In for 2 nights for a small trade show at the XL energy center that is attached to the hotel. Very hospitable at the front desk and efficient check-in. The room is clean...More

Thank Dave W
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 2 February 2017

Dear NSODC, I would like to thank you for sharing your feedback from your recent stay. Your comments help us to make improvements that enhance our guest experience. We are fortunate to have an ideal location near many area attractions and are excited to announce...More

Reviewed 1 February 2017

We attended the UCONN women's basketball game. We stayed at your hotel & it was very convenient & enjoyable. The elevators were slow, but other than that we had a very good time. We hope to come again soon!

Review collected in partnership with Hilton Hotels & Resorts
Thank Terry G
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 1 February 2017

Dear Terry G, I am very grateful to my Team for providing you with an enjoyable visit. We are fortunate to have an ideal location near many area attractions. We look forward to your return visit. Warm Regards, Nick Lorusso General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$133 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (99)
Room & Suite (61)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
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k22Massachusetts
16 November 2017|
AnswerShow all 4 answers
Response from Felix I | Reviewed this property |
no, I've stayed here several times and have never had a room with a microwave.
0
Votes
JAmerican2
25 April 2017|
AnswerShow all 2 answers
Response from Michael F | Reviewed this property |
Agree. The breakfast is one of the better I have had at the Hilton Buffets...
0
Votes
Room Tips
"5th Floor, end of hall was quiet and far away from elevator"
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"ask for a room away from the freeway"
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"Good question. I was 0 for 2."
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"They are all noisy -- the mini fridge, air ducts, air conditioner, lack of sound proofing makes for a very..."
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