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Red Roof PLUS+ Hartford Downtown

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Red Roof PLUS+ Hartford Downtown
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Dover, New Hampshire
Reviewed 2 days ago NEW

We stayed here before an event at the park near the capitol(right across the street). The place was very clean and the staff was extremely friendly and helpful. You have to pay $17 for parking, there's plenty of security cameras in the parking lot. The room was a good size with a fairly comfortable King sized bed. The room did...

Thank Snonut800
Reviewed 2 weeks ago

Good, but very basic room. No full length mirror, no refrigerator, very small basic room, but the location is great for theater and restaurants. Price was reasonable. Front desk was helpful and friendly. Room was clean but a little dated.

Thank Katrina O
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Katrina O, Thank you for telling us about your recent stay and for letting us know the areas we need to focus on improvements. Our team always wants to deliver a comfortable stay and great service for all of our guests. I encourage you to try our premium rooms the next time you visit this area. For an additional...

Nashua, New Hampshire
Reviewed 3 weeks ago

As one who contributes to this site I also utilize it for my own plans. So I consulted... and found mixed reviews but did book it, and rate it excellent because of my criteria for my visit. My priorities were location and proximity to event and price. I could sacrifice some other things, however, I don't feel I did. I...

Thank Kim M
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Kin M, We appreciate you taking the time to share your feedback during your recent stay . It's encouraging to know that you had a wonderful experience at our property. Our goal is to deliver great service, a clean room at an affordable price . I'm delighted that we delivered on your expectations . I will share your suggestions...

Reviewed 4 weeks ago

I have never had a worse stay at a hotel then I did at the Red Roof PLUS (Should be MINUS) Hartford Downtown. Reserved a KING SIZED BED and was UPGRADED (According to the Hotel) to a Room with 2 FULL SIZE BEDS. I inquired and was told the KING ROOM was given to ANOTHER GUEST. Was told to enjoy...

Thank Shawn C
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Shawn C, Please accept my apologies that you had a bad experience at our hotel. Your comments are very much appreciated, even though they are not favorable. This gives us the opportunity to make improvements for the benefit of our guests. I hope you will reconsider and return for another stay with us in the future.

New York City, New York
Reviewed 16 October 2016

First, the pros. The room was decent: not much to it in terms of amenities, but the bed was nice and there was a decent amount of space to store bags and such. Unfortunately, that's about all I can really say in favor of this place. The complimentary breakfast was barely a breakfast at all, just some prepackaged muffins and...

Thank kkorber21
Princeton, New Jersey
Reviewed 10 October 2016

Stayed here for 5 nights around Sept end and was pleasantly surprised. It is a great hotel for the price they charge and is an absolute value for money property. Loved the views facing the Capitol and is a 2 min walk to Downtown Hartford.The rooms are decently sized and have a great bed! The only problem we had was...

1Thank Aanya2203
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Aanya2203, Thank you for your recent stay and thank you for taking the time out to comment on your experience. The team here at the Red Roof Plus Hartford strive to provide excellent services at all time. We are delighted that you appreciated the services that we offered while you stayed with us. We continue to work on what...

Center Moriches, New York
Reviewed 23 September 2016

We went on a roadtrip without booking a place to stay. In the past, I have not been happy with Redroof Inn in the past, but I can't say that about this one. Great price, at the last minute using the internet, clean, friendly staff, continental breakfast included. I would definately stay here again, as well as recommend it to...

Thank VikiJBV2016
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear VikiJB2016, Thank you for your recent stay with us and thank you for taking the time out to comment on your experience! We are happy that you were please with the services you received while staying with us. We strive to deliver excellent services at all time and put a WOW in every guest stay. VikiJB2016, we can't wait...

Enfield, Connecticut
Reviewed 11 September 2016 via mobile

It didn't start off to good, check-in was very lengthy. The young woman was alone behind the desk and was dealing with a large group when I arrived. She was pleasant and attentive to everyone waiting. Talk about multitasking. She offered waters & granola bars to those of us waiting. Even though it was unpleasant to wait, you couldn't fault...

2Thank joriv1213
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Joriv1213, Thank you for your recent stay with us and thank you for taking the time to comment on your experience. At the Red Roof Plus Hartford we strive for excellent service and I am please to hear that you were happy with your stay and have recommended us to other travelers. Please accept my sincerest apologies for your...

East Hartford
Reviewed 25 August 2016

I made reservations on Hot Wire with my fiancé and sadly We weren't impressed by the appearance, location and reviews of this hotel when we drove by to see it. We were told it was a 3.5 to 4 star hotel. Successfully, we were able to cancel our reservation and obtain a full refund.

Thank Tara C
IHGService, Guest Relations Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Tara C, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant. However, we regret to read that we did not meet your expected accommodation due to the appearance and location of the hotel. Your feedback is of great importance to us and allows us to monitor...

Oslo, Norway
Reviewed 23 August 2016 via mobile

The location is very nice right across from Bushnell Park. We had a stunning view of the State house from our window. The room was nice and pleasantly decorated with comfortable beds. Coffeemaker and efficient WIFI. Ample with outlets fir charging phones, PCs and so on. We were however three staying in the room (which our reservation confirmed). Still cups...

1Thank EllenChr
IHGService, Guest Relations Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear EllenChr, Thank you for your feedback regarding your stay at Holiday Inn Express Hartford Downtown, CT. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the room. However, we’re sorry we fell below your expectation regarding...

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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The rooms at the 100% Smoke-Free Red Roof PLUS+ Hartford Downtown offer a completely remodeled and upgraded stay! This hotel is conveniently located near many great restaurants, such as Black Eyed Sally's-Southern Kitchen & Bar, Hot Tomato's Ristorante - Italian Fare and Parkview, Black Bear Saloon, The Tavern Downtown, and Agave Grill. Local attractions include Wadsworth Atheneum Museum of Art, Connecticut Science Center, XFINITY Theatre (formerly Comcast), The Mark Twain House, University of Hartford, Hartford Fairgrounds, Lutz Children's Museum, and Dinosaur State Park, all within 11 miles of the hotel! If you enjoy the excitement of casinos, Foxwoods Casino Resort and Mohegan Sun Casino are both just a thirty five minute drive from the hotel. Mystic Seaport: The Museum of America and the Sea in Mystic, Connecticut is the largest maritime museum in the world, and it is less than an hour away from this Red Roof PLUS+. The hotel is also located near corporations such as Met Life, Aetna, The Hartford, and Prudential. Union Station, which provides easy transportation including Amtrak and city bus service, is located within walking distance. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke-Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with a snack ready in your room! Red Roof PLUS+ Hartford Downtown is set in an amazing downtown location. The hotel is centrally located and close to restaurants, bars, transportation, and the beautiful Bushnell park. The hotel features free WiFi, two elevators, interior corridors, a fitness facility, and in-room safes. Complimentary coffee & tea are offered in the lobby and one well- behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Hartford Downtown

Address: 440 Asylum Street, Hartford, CT 06103 (Formerly Holiday Inn Express Hartford-Downtown)
Region: United States > Connecticut > Hartford
Price Range: RM388 - RM513 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Hartford Downtown 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Hartford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Hartford Downtown staff and other travellers.
7 questions
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Providence, Rhode Island
West Springfield, Massachusetts
Hartford, Connecticut
over a year ago
San Jose, California
Hartford, Connecticut
over a year ago

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Questions? Get answers from Red Roof PLUS+ Hartford Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Capitol facing room, it's the quieter side of the building”
 of 5 bubbles Snonut800, 4 Dec 2016 | Read review
“Higher Floors facing Capitol view”
 of 5 bubbles Aanya2203, 10 Oct 2016 | Read review
“use the internet”
 of 5 bubbles VikiJBV2016, 23 Sep 2016 | Read review
“you can ask to have two Queen beds or one King-size bed”
 of 5 bubbles razeks, 3 Aug 2016 | Read review
“pick the capital view - it was incredible”
 of 5 bubbles V3134UCjoanm, 18 Jul 2016 | Read review
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