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Mystic River Inn

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Mystic River Inn
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Springfield, Massachusetts
Reviewed 27 July 2016

The air conditioning in the meeting rooms was missing. The restaurant was closed along with the handy bathrooms at the end of that hall. The room was OK but dated and kinda worn. The soap they used on the bathroom floor made the shower very slippery. I lost my footing and banged my knee in the tub. Details haven't been...

Review collected in partnership with Ramada
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Thank H3971WLroberts
Victoria W, Director of Sales at Mystic River Inn, responded to this review

Hello H3971WLroberts, Thank you so much for taking the time to review our hotel. We take the time to read and reach out to all who review us. I do apologize of the inconvenience that was the lack of air conditioning. The problem is very close to being fixed. As to the bathroom near the restaurant being closed, it is...

Manchester, Connecticut
Reviewed 27 July 2016

Review collected in partnership with Ramada
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Thank Wendy R
Victoria W, Director of Sales at Mystic River Inn, responded to this review

Granby, Massachusetts
Reviewed 26 July 2016

Review collected in partnership with Ramada
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Thank Q2187NQtomt
Victoria W, Director of Sales at Mystic River Inn, responded to this review

Indiana, Pennsylvania
Reviewed 26 July 2016

Review collected in partnership with Ramada
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Thank roxannt887
Victoria W, Director of Sales at Mystic River Inn, responded to this review

Westfield
Reviewed 26 July 2016 via mobile

Would not recommend we had 3 rooms and only one had hot water they were renovating. But not worth the price. Busy weekend in mystic. Prices were triple Not worth the $150 a night. Pool was nice decor of 20 years ago need water and electric updates

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Thank Bwtax
Reviewed 25 July 2016 via mobile

WORST hotel experience ever!!! The hotel is musty and outdated. No extra towels were available and no hotels were by the pool so we had to walk back to our room wet and freezing after being told not to bring our towels from our room to the pool. Breakfast is ok, i get its being renovated but the room it...

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Thank tgiana
Ridgewood
Reviewed 25 July 2016

Review collected in partnership with Ramada
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Thank Lourdes M
Mark B, Operations Manager at Mystic River Inn, responded to this review

Westerly, Rhode Island
Reviewed 25 July 2016

Review collected in partnership with Ramada
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Thank Wendy M
Staten Island, New York
Reviewed 23 July 2016

Review collected in partnership with Ramada
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Thank randyl790
Mark B, Operations Manager at Mystic River Inn, responded to this review

Cedar Rapids, Iowa
Reviewed 23 July 2016

This Ramada reminded us of hotels from 20 years ago, but posting 2016 premium prices. Two floors only, but no elevator. Run down appearance in its décor, bath fixtures, dark hallways, and depressing breakfast area. Rooms were built before sprinkler systems were mandatory. Location is good, lots of parking, and courteous desk staff. Minor issues added up to a disappointing...

Review collected in partnership with Ramada
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Thank N3167F
Mark B, Operations Manager at Mystic River Inn, responded to this review

Hello N3167F, Thank you for taking the time to review our property and I apologize that your stay at our hotel was not satisfactory. We are currently undergoing an extensive renovation and I hope that when it is done, you will give us a second chance to exceed your expectations. Best Regards, Mark Battista Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Mystic River Inn

Address: 9 Whitehall Ave, Mystic, CT 06355-1966 (Formerly Ramada Mystic)
Region: United States > Connecticut > Mystic
Price Range: RM221 - RM593 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mystic River Inn 2.5*
Number of rooms: 120
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Questions & Answers

Here's what travellers have asked, with answers from Mystic River Inn staff and other travellers.
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Questions? Get answers from Mystic River Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are 2 building the pool is connected to the main building”
 of 5 bubbles bostonshovel, 14 Nov 2016 | Read review
“Rooms away from outside doors are probably quieter as we could hear door closing but not too the point of keeping us awake all night.”
 of 5 bubbles rrenoul, 7 Nov 2016 | Read review
“Ground floor so you don't have to worry about the roof leaking.”
 of 5 bubbles lovestotravel061, 17 Oct 2016 | Read review
“ask for first floor. There are no elevators.”
 of 5 bubbles lindasV6057KU, 2 Oct 2016 | Read review
“Ask for a handicap room to avoid having to walk up stairs with luggage.”
 of 5 bubbles 878donnas, 25 Sep 2016 | Read review
5 of 5