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Residence Inn Mystic Groton

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Traveller (73)
Room & Suite (40)
Dining (19)
Overview
  • Excellent46%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“bedroom suite”(24 reviews)
“full kitchen”(27 reviews)
“front desk”(72 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Reviews (451)
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446 results
Traveller rating
192
156
58
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19
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LanguageEnglish
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192
156
58
21
19
Show reviews that mention
All reviewsbedroom suitefull kitchenfront deskwafflesmain buildinghot tubhome away from homepull out couchsmall kitchenfirst floorfree breakfastkitchen areamystic areaconvenient locationgas fireplacethe hotel is cleanindoor pool
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1 - 5 of 446 reviews
Reviewed yesterday via mobile

The hotel staff were all very sweet and helpful however the pool was closed (the main reason we chose this hotel and were willing to pay the 435 a night price. Plus when you have two young children that think they get to go swimming...More

Thank 46vacationer
Reviewed 1 week ago

We love this hotel... great location for visiting family, and the staff are so special... while all of the people who work there are great, special shout out to Jeff and Jaliska at the front desk, and Chris and Felicity in the breakfast room/kitchen. We...More

Thank baglab1
Response from Carmen N, Manager at Residence Inn Mystic GrotonResponded 1 week ago

Thank you for taking the time to share your thoughts with us regarding your stay! I am so delighted our team went out of the way to make your stay so memorable. We look forward to your return to Mystic.

Reviewed 2 weeks ago

I wanted to like this property but cannot recommend it when there are so many better places to stay in this area. I stay 50+ nights a year at various Marriott properties across the country for work and leisure, and have never complained about any...More

1  Thank elainedi
Response from Erin E, General Manager at Residence Inn Mystic GrotonResponded 1 week ago

Thank you for taking the time to review our hotel. I apologize that there was an issue with the air unit in the guest room. I have passed this information on to my team to ensure that this item was repaired promptly. I would be...More

Reviewed 2 weeks ago

I stayed at this location with family members, we had three rooms total. I will break down my review into different sections. Hotel layout: Is very confusing, there is no clear cut layout, the Lobby just looks like a regular door. So literally you can...More

Thank vincentp452
Response from Erin E, General Manager at Residence Inn Mystic GrotonResponded 1 week ago

Thank you for taking the time to review our hotel. I certainly understand your comments and apologize that your stay was not up to your expectations. We will pass your comments on to the appropriate departments to ensure that this was an isolated incident that...More

Reviewed 2 weeks ago

This is a well-maintained, clean and centrally located property. We used to be local to the area and visited neighbours for their annual summer party. The location is perfect as it offers easy access to back roads so there is no need to sit in...More

Thank Tleemur
Response from Carmen N, Manager at Residence Inn Mystic GrotonResponded 2 weeks ago

Thank you for choosing the Residence Inn Mystic Groton for your recent travels to Mystic. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$132 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (40)
Dining (19)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cheyenne W
23 July 2016|
Answer
Response from geniep48 | Reviewed this property |
four people can fit in a suite cause there's the king/queen bed then a pull out sofa and there are adjoining rooms here! I got them when I stayed and it worked out great!
1
Vote
Joe B
16 June 2016|
AnswerShow all 2 answers
Response from Cameron06820 | Reviewed this property |
Don't know them by name but the entire coastline has many beaches w public access for swimming
0
Votes
Jpan99
14 July 2015|
AnswerShow all 4 answers
Response from WHGGuestService | Property representative |
Hi Jpan99 - We actually have two types of room safe and they vary from room to room. We've been working through our hotel to replace older square safes with newer models that hold a 15" laptop. Our project is not quite... More
0
Votes
Room Tips
"If traveling with kids, book a two bedroom suite; no king beds in hotel."
Read review
"Advanced booking and special request is needed for rooms in the historic house"
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"Room in the main building has the pool, breakfast, and basketball court"
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"Get a room at the rear of the property"
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