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Residence Inn Mystic Groton

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#8 of 13 Hotels in Mystic
Certificate of Excellence
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Residence Inn Mystic Groton
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379 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Kearny, New Jersey
Reviewed 29 October 2014

This turned out to be a great location, just out of the main part of Mystic but, very close to the main street, restaurants and attractions. This is just off the interstate and too far from the casinos.

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Helpful?
Thank fheagle
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear fheagle, Thank you for taking the time to write about your experience on TripAdvisor. I am thrilled that you enjoyed your stay at our Residence Inn. We look forward to welcoming you again when visiting the Mystic area. Best Regards, Anthony Covino General Manager

Reviewed 27 October 2014 via mobile

Nice comfortable accommodations right off the highway. Just minutes to the Aquarium, Village and Seaport. Nice hot complimentary breakfast self-serve breakfast. Our room smell like someone had smoked in it. If it wasn't for that I would have given it 5 stars. Ample free parking and nice indoor pool. Stay here each time we visit Mystic. So nice to have...

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Helpful?
Thank RhodieRoamer
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Gousette, Thank you for taking the time to fill out a review on TripAdvisor. I'm sorry to hear about the smell of smoke in your room however, I am glad you enjoyed the other amenities that we have to offer at the hotel. Your subject line is what we try to accomplish at the hotel for all of our...

Chicago, Illinois
Reviewed 25 October 2014

I always like staying at a Marriott Residence Inn - wherever they are they always emit a feeling of comfortability and it was proven once again when I stayed at the Residence Inn in Mystic, Ct. Everything was nice from the rooms to the breakfast to the during the week free dinners and drinks. The staff was nice but were...

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Helpful?
Thank flyingtraveling24-7
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear flyingtraveling24-7, Thank you for filling out a review about your experience on TripAdvisor. I am happy to read all the great comments you had to say about the hotel. I have also taken your concern and reviewed it with the team to come up with ways to better service our guests. All of our guests comments are beneficial to...

Fort Worth, TX
Reviewed 21 October 2014

Our family stayed in 3 different rooms this past weekend. We had stellar service from the first to the last minute of our stay. Upon check in my room had a few things I needed to take care, and the front desk responded quickly. Breakfast was a lovely treat served by Judy and her staff. Love the pumpkin coffee! Upon...

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Helpful?
Thank travellustinggirl
WHGGuestService, Director of Sales at Residence Inn Mystic Groton, responded to this review

Hello Travellustinggirl, Thank you for staying with Residence Inn Mystic. We are pleased to hear you had a wonderful experience. We have let Judy know that you felt her breakfast service was a "lovely treat." We have been getting lots of great feedback about the Pumpkin Coffee, so thank you for sharing. We have also let Ladu know that he...

Boston, Massachusetts
Reviewed 19 October 2014

Booked a last minute one night stay here to take my daughter to the Mystic aquarium. We had a standard room right off the lobby (and overlooked the smoking area) The standard rooms are suites which include a kitchenette, living room area, separate bedroom, bathroom & closet area. The kitchenette was well equipped (including a 2 burner stovetop). The decor...

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Helpful?
Thank BostonMama33
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear BostonMama33, Thank you for taking the time to comment about your experience on TripAdvisor. I do apologize for the guest suite condition not being up to standard and the pool area not what you expected. Although, I am encouraged with the positive comments you wrote. I have reviewed this with the management team to rectify these situations to make...

New York City, New York
Reviewed 15 October 2014

My husband and I brought my inlaws who are in their 80's and have health problems for a four day weekend. Possibly our last family "vacation". In addition to my inlaws, we hauled along our two 100+ lb dogs and our 9 year old son. Nightmare right?! I can feel some of you recoiling that I call this a vacation....

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Helpful?
Thank PLazar
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear PLazar, Thank you for taking the time to share your experience on TripAdvisor. Your kind words are an inspiration to the staff and why we continue to try to accommodate all of our guests each and everyday. I will certainly share your review with the associates as I know they will be excited to hear of a job well...

Derbyshire, United Kingdom
Reviewed 6 October 2014

This was booked outside of our Virgin tour using the Virgin recommended hotels. The Residence was quite a large hotel but we had a ground floor suite complete with lounge, dining area and kitchen, all we'll equipped. As the hotel only provided breakfast, we ate out to celebrate a 'big birthday'. A lovely quiet room with a double queen arrangement...

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Helpful?
Thank Stephen H
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Stephen H, Thank you for sharing your experience about the Residence Inn on TripAdvisor. I am happy to hear you enjoyed your stay and congratulations on the "big birthday" we hope that you enjoyed your dinner plans. I hope that when you visit the Mystic area again you will stay with us. Thank you, Anthony Covino General Manager

Cresskill, New Jersey
Reviewed 29 September 2014

Right near the Aquarium and Mystic Village. Good price for a large 1 bedroom suite including a decent breakfast. The room and other hotel parts (pool, lobby, dinning room) are very clean. Free in room Wifi but for up to 6 devices only (!?)

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Helpful?
Thank Danim0r
Baltimore, Maryland
Reviewed 29 September 2014

We stayed one night at this Residence Inn on our way to Maine and were quite pleased with it. The location is perfect. Easy access from the Interstate and very close to Mystic Seaport and other attractions. Our room was clean and comfortable, the staff was friendly and it was quiet. All I can ask for. On top of that,...

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Helpful?
1Thank Dogdaystraveler
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Dogdaystraveler, Thank you for taking the time to share your experience about your stay at the Residence Inn on TripAdvisor. We are all excited to hear that your stay was up to expectations. We strive to accommodate all of our guests and it seems like we accomplished that for you. We look forward to your next stay with us...

Worcester, Massachusetts
Reviewed 27 September 2014

Upon arrival we were assigned a room that smelled strongly of mustard! It was also a connecting room, which I do not like because of the noise and extra door taking up wall space. We requested another room and were sent one door down. Upon entering, this room had every single light in the room lit, the TV blaring, and...

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Helpful?
1Thank darkenstormy
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear darkenstormy, Thank you for taking the time to comment about your experience on TripAdvisor. I sincerely apologize for the experiences that let you down at our hotel. I have taken your comments and reviewed them with the management team and supporting departments to come up with resolutions to be sure we do not repeat our mistakes. Our number one...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Residence Inn Mystic Groton

Address: 40 Whitehall Avenue, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: RM538 - RM1,446 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mystic Groton staff and other travellers.
6 questions
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Old Forge, Pennsylvania
Boston, Massachusetts
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Residence Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms facing away from the parking lots are quiet.”
 of 5 bubbles caminante4567, 26 Dec 2016 | Read review
“Every room is great!”
 of 5 bubbles margaretm640, 25 Nov 2016 | Read review
“Go for the suite: it's like an apartment”
 of 5 bubbles bombadilo, 9 Nov 2016 | Read review
“I would recommend an upper floor for quiet, but otherwise all are good”
 of 5 bubbles beachhead54, 6 Nov 2016 | Read review
“3rd floor quieter, select a room NOT next to the laundromat.”
 of 5 bubbles JudyK185, 22 Aug 2016 | Read review
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