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Courtyard New Haven at Yale

Traveller (34)
Room & Suite (20)
  • Excellent26%
  • Very good37%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“soup kitchen”(2 reviews)
“front desk”(22 reviews)
Free Wifi
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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All reviewssoup kitchenfront desktypical starbucksmarriott memberroom was recently renovatedstarbucks breakfaston premisesstreet sidelobby restaurantbathroom vanityconvenient locationbreakfast was includedking suitenice propertywithin walking distanceclosest hotelmarriott courtyard
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1 - 5 of 186 reviews
Reviewed yesterday via mobile

I recently spent five torturous day at this hotel. I feel bad for the staff because they were very nice but the room was awful. It was tiny, the furniture was old and beat up, the decor was horribly dated, the heater old an noisy,...More

Thank Yamachaser
Reviewed 6 days ago

This was a standard Courtyard by Marriott which is to say it is a nice place to stay. They have a covered parking garage as well as additional parking. One slightly annoying event was that they didn't have a blow dryer in our room. I...More

Thank Lance H
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 4 days ago

Hi Lance H, Thank you kindly for reviewing our hotel! I am glad you were able to take advantage of the on site parking garage that we have. Our apologies for the oversight of no blow dryer in the room. Rest assured we will address...More

Reviewed 6 days ago

Avoid room 629 - the bathroom floor looked like a crime scene where someone bleached the clean-up after. Two other things. The $25 parking charge in a garage that was mostly empty was really disheartening. I'm a Marriott Platinum member and there was no offer...More

Thank Jeff B
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 4 days ago

Hello Jeff B, Thank you for taking the time out to review our hotel. I would like to sincerely apologize about the condition of the floor in your guest room. As a Marriott hotel we strive to provide memorable service to all of our guests...More

Reviewed 1 week ago

A terrible experience. Our credit card was charged twice by the hotel and despite alerting the staff to this, they have repeatedly refuse to assist in any helpful way – our bank has confirmed the charges have gone through to the hotel twice and a...More

1  Thank a_r_trouxler
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 6 days ago

Hi a_r_trouxler, I am extremely disappointed to hear that your stay did not go as expected. As a Marriott hotel our goal is to ensure that all of our guests stays are safe, clean, and comfortable-however, we failed to provide you with that experience. When...More

Reviewed 3 weeks ago

This was by the worst Marriott I have ever stayed at. LOUD. I asked for a quiet room and it was on the second floor overlooking Popeye Chicken and other businesses. LOTS of motorcycles and other traffic. And if you think you are staying on...More

1  Thank 958trixie
Response from emejias, Manager at Courtyard New Haven at YaleResponded 3 weeks ago

Hi 958trixie, Thank you for taking the time out to review our hotel. As a Marriott hotel, we want nothing more than to provide the best service and amenities to all of our guests. I am terribly sorry that your stay did not exceed your-or...More

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Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$152 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$152 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (20)
Dining (3)
Questions & Answers
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31 August 2017|
AnswerShow all 7 answers
Response from Claudia T | Reviewed this property |
Basil restaurant has Chinese food, very good cost benefit and has delivery tel (203)8654000.
Google Translation
30 May 2017|
AnswerShow all 2 answers
Response from Shawn R | Reviewed this property |
8 April 2017|
AnswerShow all 3 answers
Response from LuvTravelTravel | Reviewed this property |
Yes, $2 each for washer and dryer. Will need to exchange coins at front desk.
Room Tips
"Don't take your business here, you might risk being charged twice"
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"High floor to reduce traffic noise."
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"Get a room facing the back of the building"
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"Our room was loud from student housing on Dwight Street on Friday, a little bit on Saturday, but very quiet..."
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