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New Haven Village Suites

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New Haven Village Suites
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387 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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North Stonington, Connecticut
Reviewed 1 week ago

We stayed here because it had shuttle service to Yale Hospital. The room was very clean with a kitchenette, sitting area, and fireplace that takes fireplace logs. The beds were extremely comfortable and the pillows the best ever. The staff was friendly and courteous and went out of their way to help us. The location was perfect for our needs....

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Helpful?
Thank OBGTraveler
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you so much for your stellar review and kind words. We're happy you enjoyed your stay and had a great experience with our staff as we work hard to take good care of our guests. We look forward to hosting you again on your next visit to Yale!

Los Angeles, California
Reviewed 1 week ago

We needed a place to stay during a visit to Yale. The staff was amazing, the place was spacious and clean. Super handy to have a huge kitchen and living room. That they served a delicious breakfast and dinner were a big and wonderful surprise.We will be back!

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Helpful?
Thank Eli D
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for the rating and feedback. We're happy you enjoyed your stay and look forward to seeing you again!

Reviewed 1 week ago

I have been here for nearly four months now, I will make my biggest complaint first, and that is, there wifi Network is garbage and the company that manages it (Spot-On) is useless. Okay, now for the rest of the story! There rooms are okay, and they do a decent job keeping them clean, the suites are a decent size...

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Helpful?
Thank Michael R
Reviewed 3 weeks ago

Near Union Station, Ikea & behind Jordan's Furniture. When we arrived there was no water in the property as they were "fixing a leak" according to the unfriendly front desk staff who check us in. The first thing she told us when we said that we're checking is that "there is no water & should be back by 6PM" (not...

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Helpful?
1Thank Alex A
New Haven, Connecticut
Reviewed 3 weeks ago

My stay at Villa Suites was great the staff there was very helpful specially Tye and Felisha. I definitely give this dream team an A Plus and I will definitely stay here again. And they kept me well-informed of the water problem

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Helpful?
Thank johnsoninc
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for your review. We're so happy you enjoyed your stay and are so glad that you had a great experience with Tye and Falisha! Looking forward to hosting you again.

New York City, New York
Reviewed 4 weeks ago

I can't believe this hotel was rated one of the top 5 hotels in New Haven! I am not sure what other hotels or "motels" were in the running but I am assuming at least 3 of them were a cardboard box or perhaps just two sleeping bags and a night stand situated under a bridge? This place was not...

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Helpful?
Thank kman69696969
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for your response on Tripadvisor. Please accept my sincerest apologies for the cleanliness issues and maintenance issue you experienced during your stay. I assure you we are working diligently to correct these issues with my team. Our security gates are typically down but during your stay we had them open for our snow removal team and plow service....

Boston
Reviewed 10 February 2017

The only problem with this place is finding it. It is behind JORDAN'S furniture store, NOT Ikea (about ½ mi away.) There is a big sign on order to be hung by the street. Ask for a fireplace. No extra charge. You will need wood (available at the local markets), kindling (also at the stores,) & matches. Mon - Wed...

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Helpful?
Thank MyMauiBoston
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for your kind words and positive feedback! We're so glad that you enjoyed your stay. We work very hard to take care of our guests (and their pets!) and we appreciate you taking the time to write a great review. We're happy to hear that you'll be back and we look forward to seeing you again on your...

Clarksboro, New Jersey
Reviewed 9 February 2017

I recently had a short notice (less than 24 hours) business trip that also required me to have access to a meeting room. The staff at the New Haven Village Suites could not have been more accommodating in not only allowing me to use their conference room, but also making sure we had everything we needed for a successful meeting....

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Helpful?
Thank andrewrmortensen
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for the kind words. We work very hard to take care of our guests and we're delighted to hear that you had a great experience with Falisha and the rest of our staff! We look forward to seeing you again on your next visit to New Haven!

West Milford, New Jersey
Reviewed 7 February 2017 via mobile

This is the 2nd time we have stayed here and it is consistently consistent. The staff is awesome, Linda checked us in, and it's one of the only places I know that they include breakfast and dinner. The room is a condo, with all of the amenities. The only drawback is wireless internet is so-so. When connected not bad, but...

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Helpful?
Thank yardleywang
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to share your review. We're so happy you enjoyed your 2nd stay with us and truly appreciate the positive feedback. I apologize for the wifi—we are currently undergoing major renovations and an overhaul of the wifi is nearly complete. We look forward to seeing you again!

Reviewed 4 February 2017

I'm a traveling RN, along with my family. So I was looking for a reasonably priced, but clean and safe location. I was informed that this Hotel was a Residence Inn, at one point, so I knew it would have an apartment feel.(kitchen, living room, fireplace and roomy bathroom) They have recently renovated their suites, and a very nice job...

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Helpful?
Thank kymberle m
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to write a review and for the kind words. We're so happy you enjoyed your stay and truly appreciate the positive feedback. We've been working hard to improve our facilities and are very glad that our recent renovations helped you have a pleasant, comfortable stay. We look forward to seeing you again on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
New Haven Village Suites is a sparkling, family owned and operated, AAA Three Diamond rated, small independent New Haven hotel. The hotel's residential village-like setting offers recently renovated guest suites including a Clubhouse for gathering. The Studio Suites are 50% larger than a typical hotel room. New Haven Village Suites specializes in lodging for Yale University, Yale New Haven Hospital, business, government or family travel, employee relocations, temporary assignments or projects, emergency accommodations and a variety of medical lodging needs in the New Haven area. So what makes us New Haven Village Suites? By offering so many first rate complimentary services, and true New England hospitality, we are pleased that our guests have "shouted-out" praises resulting in the hotel being ranked as one of New Haven's best hotel values and "hidden gems". Our guests will never pay for Full Hot Buffet Daily Breakfast, offering enough to satisfy the hungriest travelers, light dinner from 5:30- 7:00 pm Monday through Wednesday, parking, local area shuttle service, business center, WIFI (Clubhouse), fitness center, local calls, or our friendly daily housekeeping service. Ask about our all inclusive living! ... more   less 

Additional Information about New Haven Village Suites

Address: 3 Long Wharf Dr, New Haven, CT 06511-5900 (Formerly New Haven Premiere Hotel and Suites)
Region: United States > Connecticut > New Haven
Price Range: RM576 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Haven Village Suites 3*
Number of rooms: 112
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Also Known As:
New Haven Premiere Hotel New Haven
Premiere Hotel New Haven
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Questions & Answers

Here's what travellers have asked, with answers from New Haven Village Suites staff and other travellers.
11 questions
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Questions? Get answers from New Haven Village Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are run down and need renovations. Free breakfast is offered, so if you are looking for a place with free food in the AM, go here....”
 of 5 bubbles kman69696969, 20 Feb 2017 | Read review
“Probably no bad rooms. Get a fireplace!”
 of 5 bubbles MyMauiBoston, 9 Feb 2017 | Read review
“The penthouse is larger than a small house and great for families”
 of 5 bubbles andrewrmortensen, 9 Feb 2017 | Read review
“most room come with a little balcony”
 of 5 bubbles emilyscoran87, 27 Nov 2016 | Read review
“Ask for a king bed if staying alone - very comfortable”
 of 5 bubbles johnnH4960NU, 4 Nov 2016 | Read review
5 of 5