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Red Roof Inn Mystic - New London

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Red Roof Inn Mystic - New London
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301 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Taftville, Connecticut
Reviewed 2 weeks ago via mobile

As a frequent business traveler throughout the US, I have the opportunity to stay at many motels, hotels and extended stays. This Red Roof location is by far, one of the best. As a frequent customer, I am able to vouch for more than just one visit. Every desk agent is extremely personable and willing to go the extra mile...

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Helpful?
Thank rmaxxh
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you so much for the positive review,five star rating and encouraging words. Customer satisfaction is our main goal at this Inn and we are thrilled that we are able to exceed your expectations. We look forward to your next stay with us again. Thanks again GM- New London CT.

Reviewed 2 weeks ago via mobile

I celebrated my New Year at casino with my friends. When we reached back to Red Roof at 3am in the morning. I cut my finger in car door. Front desk called the manger. Sonny came out and provided me Bandages. Thanks for hospitality and care. We will definitely come back.

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Helpful?
Thank Yoginder R
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for your review. We appreciate your comments regarding our staff friendliness and care. Your satisfaction is important to us and hope to see you again. Thanks GM-Red Roof New London CT.

Reviewed 2 weeks ago via mobile

I checked out yesterday and there was a really badly drunk worker. You can smell the alcohol on him and I wasn't even that close to him. It's ridiculous that a person is allowed to work on their job drunk and handle customers the way he was acting towards me and another customer that I witnessed.

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Helpful?
Thank momma04bear
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest First and foremost, I would like to apologize you for the inconvenience we may have caused you. I am discouraged to hear of your negative experience. Providing excellent customer service is our goal. Thanks for your feedback and I hope you do give us the chance to make it right. Feel free to contact me at i0145@redroof.com if...

West New York, New Jersey
Reviewed 3 weeks ago

I stayed there with my wife and two kids for couple of days.Hotel staff is very nice and warm. They provided Crib for our little one . I had a very nice stay and will definitely go and stay there again.

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Helpful?
Thank jatinexl
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you so much for your review of your recent stay at the Red Roof Inn New London Ct . At Red Roof we value our guest's feedback. Positive comments such as yours are a great incentive for our team as they strive towards guest satisfaction. Your review will be shared with them. Thank you for staying with...

New York City
Reviewed 3 weeks ago

Good little motel with very reasonable prices. nothing fancy, but clean and helpful service. Johnny at the front desk, and other other front desk service great. all kinds of decent food in the area too.

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Helpful?
Thank Micycle
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest, Thanks for your kind words about friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. On behalf of our entire team, I would like to Thank you. Your satisfaction is important to us and hope to see you soon again. Regards GM-Red Roof, Mystic CT.

Waynesboro, Pennsylvania
Reviewed 3 weeks ago

We had a wonderful stay at the location . The staff was hospitable and warm and quite receptive to our requirements . The place is well kept & looked after . It was a good value for the money and we will love to stay here again .

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Helpful?
Thank Sanji409
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for splendid review- much appreciated Hope to see you again in near future. GM-New London, CT.

Mount Laurel, New Jersey
Reviewed 3 weeks ago via mobile

It is nice cozy place. I was coming from Boston and was tired. This place is off interstate 95. Receptionist did warm welcome at 1.00 am in morning. Room was small but cozy. I asked for extra pillow at 2.00 am. Help desk came herself to handover the extra pillow. I liked this place and will stop by in future.

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Helpful?
Thank akashiv1
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for positive review. We are glad that you enjoyed your stay. We look forward to see you again Sincerely GM-Red Roof- New London, CT

Reviewed 3 weeks ago via mobile

My stay was the best, me and my 2 daughters came in from outta town and stayed a month. The lady's Melissa and Kelly at the front desk were wonderful and helpful with all my needs😘. Housekeeper Ingrid was the best.

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Helpful?
Thank Jennifer M
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for your feedback. We have wonderful and dedicated staff and I am glad that you enjoyed your stay here. We look forward to your next stay with us again. Thanks GM-New London CT

Reviewed 4 weeks ago via mobile

The place was great. The staff was better. Melissa check us in most hotels hate seeing kids she was very sweet to my kids. The next day Kellie was on front desk we asked for no Service but more towels the knock was as soon as I hung up the phone to give us the towels. When checking out it...

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Helpful?
Thank jhardy5
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest. Thanks for positive review and five stars rating. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide the best service for our guests and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thanks again Sincerely...

Reviewed 28 November 2016

Close to Mohegan Sun Arena for concert we were attending. It was a comfortable room, very quiet, easy to find with Google Maps. The room was inexpensive and a real value. Nice staff at the front desk.

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Helpful?
1Thank Michelle M
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for your wonderful review. So glad to hear that you had a wonderful experience while staying with us. Our goal is to provide the best service to all our guests. We look forward to seeing you again Thanks again GM-Red Roof, New London, CT.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Mystic - New London

Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Region: United States > Connecticut > New London
Price Range: RM228 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn New London
New London Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Mystic - New London staff and other travellers.
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Yonkers
10 days ago
Worcester, Massachusetts
8 months ago
Philadelphia, Pennsylvania
10 months ago
New York City, New York
over a year ago

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Questions? Get answers from Red Roof Inn Mystic - New London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from street”
 of 5 bubbles Micycle, 26 Dec 2016 | Read review
“Away from road side”
 of 5 bubbles Sanji409, 24 Dec 2016 | Read review
“Find yourself a different hotel.”
 of 5 bubbles erinbR3322MU, 31 Oct 2016 | Read review
“This place is nestled in the woods, but very close to plazas and shopping”
 of 5 bubbles X6490AWdavidr, 25 Sep 2016 | Read review
“Ask for a room that does not face the highway. The noise was not very much but still it would be quieter on the other side of the building.”
 of 5 bubbles Another-MO-Traveler, 20 Sep 2016 | Read review
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