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Red Roof Inn Mystic - New London

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Red Roof Inn Mystic - New London
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311 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Mystic - New London
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Showing 302: English reviews
Forked River, New Jersey
Reviewed 4 October 2015 via mobile

The hotel rooms seemed to have been recently updated. Rooms were clean, free of odors. The staff was friendly. The Wifi was adequate. The hotel is in close proximity to the naval base, several places to eat as well as major highways.friendly,

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Helpful?
1Thank thratko
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Thratko, Thank you so much for your recent review of the Red Roof Inn New London Ct. At Red Roof we value our guests feedback. Your positive comments about our Inn and our staff will be shared with them. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in the...

Reviewed 2 October 2015 via mobile

Before you make your reservation you should know that they will charge you an additional $46.10 at check in for incidentals. This, of course, will be refunded in 2 days - 2 weeks, depending on your bank. I find it amazing that when booking through Expedia nothing was made clear about any additional fees. I felt very blindsided when at...

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Helpful?
Thank Tammy K
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Tammyk, Please accept my sincere apology for your unsatisfied experience.. Debit cards used at hotels, rental car agencies, and gas stations all do an authorization as they are swiped. The authorization is released after the purchase, when you check out or return your rental car. The authorization is released based on the terms of your card and bank. Usually...

Northampton, Pennsylvania
Reviewed 25 September 2015

We stayed at Red Roof Inn Mystic for one night and everything was fine. Check-in was easy and room was clean. Free wifi and it actually worked. Beds and pillows were comfortable. Nothing fancy but clean and would definitely stay there again.

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Helpful?
1Thank Redcaddy2014
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Redcaddy 2014, Thank you for your comments about your stay at Red Roof Inn New London CT. We appreciate your business. Thank you for choosing Red Roof Inn. GM Dmitry Zilbershteyn.

Somerset, New Jersey
Reviewed 13 September 2015

Would NEVER go there again. The workers at the Front Desk and James was PROFESSIONAL when he helped me book our night stay BUT as soon as we walked in our room ( 142 ) we were hit with an overwhelming mildewey stench. I went to open windows to air the room out, the windows DO NOT OPEN!!!!! so we...

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Helpful?
2Thank Hooty2shoes
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Hooty2shoes, Thank you for taking the time to comment on your stay. I would like to apologize on behalf of the entire staff for the unsatisfactory conditions during your stay with us. We do take all comments seriously, and use the information to help us continue to improve our product and service. If at anytime while staying at Red...

Selkirk, New York
Reviewed 7 September 2015

The room was small it was ok as we were just staying in New London for a night. The bed was comfortable...but the room smelled horrible. I would not recommend this to anyone unless there was a special going on and you were planning a trip on a budget.

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Helpful?
1Thank Jackie S
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Jackie S, Please accept my sincere apology for your unsatisfied experience. Providing a superior service and the cleanest rooms are our daily mission and we are very proud of consistent feed backs received throughout the years. Resolving any issues if occurred during your stay is our priority and commitment. I am so sorry that we did not get a...

Bordentown, New Jersey
Reviewed 5 September 2015

This place was clean, quiet, free wifi. Staff was friendly. Worth the money. Had a standard king room. Entire hotel is non smoking only. There's some kind of thing running at the end of one of the buildings that was loud, but didn't hear it from inside the room.

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Helpful?
Thank Sheri E
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Sheri E, Thank you so much for your recent review of the Red Roof Inn New London CT. At Red Roof we value our guests feedback. Your positive comments about our Inn and our staff will be shared with them. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in...

Poughkeepsie, New York
Reviewed 21 August 2015

My girlfriend and I went on a weekend trip to Mohegan Sun and this hotel was the perfect place to stay. I booked through Expedia and paid only about $40 for a room. But the only complaint I have with this place is that they charge you a $50 hotel incidental fee a night and holds money from your account...

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Helpful?
Thank Kevin R
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Kevin R, Thank you for your comments about your stay at Red Roof Inn New London CT. We appreciate your business. Debit cards used at hotels, rental car agencies, and gas stations all do an authorization as they are swiped. The authorization is released after the purchase, when you check out or return your rental car. The authorization is...

Worcester
Reviewed 9 August 2015

I stayed there for one night with my wife to be close to the Mystic Country attractions. The stay was beyond our expectations. This is a very affordable option that comes with good service and a nice room. Flat TV with HD channels. Free wifi. Pet friendly!. Good location. A/C a little bit noisy. I would recommend to beautify the...

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Helpful?
2Thank guilleivegui
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guilleivegui, Thank you for your review of your recent stay at the Red Roof Inn New London CT. At Red Roof we value our guest's feedback . Your positive comments will be shared with our team as they strive to ensure guest satisfaction. We are glad you enjoyed our recently renovated rooms. The renovation included new flooring and carpet,...

Boston, Massachusetts
Reviewed 4 August 2015

This place is your average 'motel' , its in a great location near everything. Right off highway and a few miles from Ocean beach which is why we were down there. Its decent inside, but the beds were not too comfey! We also thought we were suppose to have a fridge and micro, which our room did not. It was...

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Helpful?
2Thank MrsACG13
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear MrsAcg13, Thank you for taking time to post a very detailed review of your stay with us at the Red Roof Inn New London CT. Your candid and thorough feedback is appreciated. We strive to provide the perfect stay with all expectations exceeded for every guest. Your comments allow us to pinpoint those areas of opportunity in reaching that...

long island, ny
Reviewed 3 August 2015

What frustrates me is people reviewing a 2 star hotel as if it's a 4 star. It's a little outdated, has outside entrances to rooms. Rooms are small. We were attending a concert at Mohegan Sun and their rooms were way too expensive. We needed place to shower and sleep. This served the purpose. The rooms were clean, the bed...

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Helpful?
3Thank b00kit123
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear B00kit123, Thank you for your review of your recent stay at the Red Roof Inn New London CT. At Red Roof we value our guest's feedback . Your positive comments will be shared with our team as they strive to ensure guest satisfaction. \We look forward to seeing you again in the future. Thank you for staying with us....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Mystic - New London

Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Region: United States > Connecticut > New London
Price Range: RM227 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn New London
New London Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Mystic - New London staff and other travellers.
8 questions
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Yonkers
1 month ago
Worcester, Massachusetts
9 months ago
Philadelphia, Pennsylvania
11 months ago
New York City, New York
over a year ago

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Questions? Get answers from Red Roof Inn Mystic - New London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from street”
 of 5 bubbles Micycle, 26 Dec 2016 | Read review
“Away from road side”
 of 5 bubbles Sanji409, 24 Dec 2016 | Read review
“Find yourself a different hotel.”
 of 5 bubbles erinbR3322MU, 31 Oct 2016 | Read review
“This place is nestled in the woods, but very close to plazas and shopping”
 of 5 bubbles X6490AWdavidr, 25 Sep 2016 | Read review
“Ask for a room that does not face the highway. The noise was not very much but still it would be quieter on the other side of the building.”
 of 5 bubbles Another-MO-Traveler, 20 Sep 2016 | Read review
5 of 5