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BEST WESTERN PLUS North Haven Hotel

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494 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Reviewed 1 week ago

First of, the pool was large and suited for a wide range of ages, even disabled, but it was a little cold. Second of all, the rooms gave more than enough room to move around and the beds were comfortable. Fourth of all, the staff was polite and willing to help. We got free rides with a minibuss into New...

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Helpful?
Thank Guido D
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Guido D, I am so glad to read that you had an "awesome stay" with us! I am happy to read that you utilized out complimentary shuttle. We hope to see you again! Rohit GM

NJ, United States
Reviewed 2 weeks ago

Hotel is located on main road lined with shops, restaurants, bars, etc. Also immediately off Route 91, extremely convenient for travel purposes. The interior Sports bar is great as well! Food is REALLY good. Some of the best Burgers I've had.

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Helpful?
Thank 352mathews
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear 352mathews, Thank you for the four stars! I am glad that the team exceeded your expectations. We do have a nice amenity in the Harry's Sports Grill; I am happy to ready that youu enjoyed the burgers! Hope to see you soon! Rohit

Concord, New Hampshire
Reviewed 2 weeks ago

If I had known that the hotel blocked a major news channel I would not have stayed. They informed me it was something else but I strongly believe they new the situation. 2 weeks after my stay I noticed that I was charged twice for my room waiting for that to get resolved. Overall, I will not stay here ever...

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Helpful?
Thank bobbyv1963
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear bobbyv1963, I am sorry that we did not offer your TV channel. We offer an advanced cable program so I am surprised. I am sorry that it effected your stay. Sincerely, Rohit

Chester Springs, Pennsylvania
Reviewed 3 weeks ago via mobile

Our daughter attends Quinnipiac University. We have stayed here several times while visiting her on campus. The cleanliness of the hotel seems to decline every time we stay here. The last time we were here, there was have eaten fruit left under the bed. This time, there was a bug between the mattress and box spring. Maybe that is what...

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Helpful?
Thank dwarfs88
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear dwarfs88, I am sorry to read you did not enjoy your stay! I am taking your constructive feedback to my Housekeeping Supervisor and reviewing with her. I will follow up with room inspections. We have many parents and students who stay with us utilizing our complimentary shuttle to the campus or they enjoy Harrys Sports Grill. My apologies, Rohit

Los Angeles, California
Reviewed 4 weeks ago

I am giving this 5 stars for the value of this hotel - not because it is a luxury hotel. This 5 stars is largely attributed to the incredible service of the staff. I arrived to this hotel from Bradley via CT Limo (drops directly to this hotel) at 10:30 AM after a red-eye from the West Coast. Being tired...

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Helpful?
Thank gigi123227
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear gigi123227, WOW!! Thank you for the FIVE stars. I am glad that the hotel and the team exceeded your expectations! I am fortunate to work with such a great team and I an glad to read that they made your sstay simple and hassle-free! Thank you Rohit

Attleboro, United States
Reviewed 3 November 2016

This hotel was clean. Service was good. Room had tub that didn't drain well. room was cleaned well everyday. pulling into the hotel was the entrence into Arby's, which was confusing at first. but did find the driveway. it was close to the highway so it was easy to get to where I was going from the hotel.

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Helpful?
Thank Donald L
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Donald L, I am sorry to read that we were just "Average" in your eyes. As my team and I try to exceed guest expectations. I am glad you found the hotel clean and had good service. Thank you for your feedback! Rohit

Middletown, Connecticut
Reviewed 2 November 2016

This hotel was right off of the highway which is good. However, the entrance was hard to find as it was not well light and shared a driveway with Arby's. The side of the building was a bit sketchy with a line of parked 18 wheelers. The staff were professional, check in was fast and easy. The room was basic...

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Helpful?
Thank Kimberly B
Rye, New York
Reviewed 2 November 2016

It was ok. Not great. Needs updating especially the bathroom. It was clean and the beds and linens very nice and comfortable. Price was a little steep for a hotel in the middle of no where and with other competitors nearby. I thought the restaurant/breakfast room was really outdated and in much need of modernizing. The breakfast buffet was just...

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Helpful?
Thank fishermary69
North Haven CT, United States
Reviewed 29 October 2016

Don't stay in the back of the hotel. This is where the train tracks are and you can't sleep more than an hour at a time as the trains pass by all night long. I asked for a room at the front to get away from the noise and was told the charge would be $45 more per night and...

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Helpful?
Thank Richard A
Reviewed 28 October 2016

On October 21st we tried to check in early, having driven in from the Shawangunk mountains in New York. Understandably, the room was not ready. Emily was busy on what was obviously a personal call about getting a ride home, ignoring the fact that guests were in front of her. When she got off she began to complain about the...

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Helpful?
Thank Carol L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 

Additional Information about BEST WESTERN PLUS North Haven Hotel

Address: 201 Washington Ave, North Haven, CT 06473-1305 (Formerly Holiday Inn North Haven)
Region: United States > Connecticut > North Haven
Price Range: RM426 - RM550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS North Haven Hotel 3*
Number of rooms: 140
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Also Known As:
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS North Haven Hotel staff and other travellers.
3 questions
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9 months ago

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Questions? Get answers from BEST WESTERN PLUS North Haven Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amtrak right behind on the back side of room”
 of 5 bubbles NancieMD, 19 Oct 2016 | Read review
“Our room was next to the elevator but very quiet.”
 of 5 bubbles PatriciaT726, 8 Sep 2016 | Read review
“Ask for a room in the front away from the rail track if you don't want to hear the noise of train passing”
 of 5 bubbles wendyw195, 3 Sep 2016 | Read review
“spend the extra $ and get the Suite. Garden facing first floor rooms allow you to access the Garden area.”
 of 5 bubbles NY3BStra, 16 Aug 2016 | Read review
“Rooms facing the backlot will hear Amtrak fly by at some point..”
 of 5 bubbles STEVEL911, 11 Jul 2016 | Read review
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