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Hilltop Inn & Suites

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Hilltop Inn & Suites
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207 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Columbia City, Indiana, United States
Reviewed 9 October 2016 via mobile

Don't advertise Wi-Fi if it's so slow it doesn't work. When I complained I was simply told that "yeah it's slow. " so they know and don't fix it and rooms are a throwback to 1970. Don't waste your money.

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Helpful?
Thank HappyHoosierCamper
MasterkeyHotels, Marketing Agency at Hilltop Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your candid feedback of our property. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use...

St-Jérôme
Reviewed 22 September 2016

We stay at the Hilltop hotel for the Rock Festival at the Foxwood resort on September 17th 2016, the staff was friendly and the room was large and clean, they also have a free shuttle going to the resort every 30 minutes, breakfast is also free.

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Helpful?
Thank Easyofff
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We are truly delilghted to receive such a wonderful review. Thank you so much for sharing your comments and letting others know about our hard work and wonderful product. Thank you once again and please know we value your time and generous words. We hope to see you again soon. Best Regards, The Team at Hilltop Inn...

Parrish, Florida
Reviewed 16 September 2016

Hotel very neat and clean, good breakfast. Close to Foxwoods, Mystic Seaport, Mystic Village Shops, and wineries. Great Italian Restaurant across the street within walking distance. I would recommend this place!

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Helpful?
Thank Cindy06191953
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We are delighted you enjoyed your stay with us and thank you for the feedback! We are happy to hear you found the hotel clean and enjoyed the amenities. And you noticed how convenient our location is to the local and surrounding attractions. Thank you for your feedback and recommendation. We look forward to seeing you again...

Saint Louis, Missouri
Reviewed 5 September 2016

As many people have already stated, this is a very good stay for the price. Not luxurious, but comfortable enough and for the price in this area represents a good value. Breakfast is not as elaborate as some, but with waffles, yogurt, coffee, etc., is more than adequate. Front desk staff was friendly and attentive. Would stay here again.

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Helpful?
1Thank rduinc
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your recent review of our property. We are always pleased to hear our guests enjoyed their stay with us. Our highest priority is to provide comfortable and friendly accommodations, and we appreciate the confirmation that we are doing just that! Thank you again for your feedback, and we look forward to your next visit!...

Lawrence, Massachusetts
Reviewed 29 August 2016

Although it was conveniently located to Foxwoods Casino. I would search for an alternate place for your money. We paid $300 for the night only to deal with, a shower that would not drain, (I was not able to shower), loud, drunk and obnoxious neighbors partying into the early morning, and a manger that seemed unconcerned of our complaints. A...

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Helpful?
Thank anthonyc6565
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback and your comments will help us improve our guest experience. Again, we apologize for the issues and we hope you give us chance to change your opinion in the future. Best Regards, The...

Massachusetts
Reviewed 25 August 2016

This hotel is fine for an overnight stay. We went to a concert at Foxwoods; the shuttle was prompt in running us back and forth. The breakfast is typical for a hotel, and the food area was clean. I have no complaints about this hotel for the price. If you are looking for a place to sleep after a late...

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Helpful?
2Thank jeanne77b
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your recent review of our property. We are always pleased to hear our guests enjoyed their stay with us. We would like to thank you for choosing our hotel and look forward to welcoming you on your next visit to the area! Best Regards, The Team at Hilltop Inn & Suites

Hartford, Connecticut
Reviewed 19 August 2016

This hotel overall was ok. The beds were comfortable & the room was clean. Over all i think if it wasn't right next to the casino with a shuttle going back and forth I would say it would be more considered a motel so the price was a bit expensive. But with the shuttle & convenience to casino and price...

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Helpful?
1Thank Nunu1334
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: We appreciate your review regarding your most recent stay with us here at Hilltop Inn & Suites. We see that you found your stay to be clean and comfortable. We pride ourselves on making sure each of our guests are having a fantastic experience. Thank you for the feedback and we look forward to welcoming you on...

Bethlehem, New Hampshire
Reviewed 15 August 2016

I guess i could say i was pleasantly surprised by the place. I really didn't expect much, and it's not a luxury hotel for sure, but rooms were spacious, clean and well kept. For the location (not far from the casino) and the price, it's not a bad option.

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Helpful?
1Thank bruce c
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for such a delightful review. It's pleasing to hear that you were surprised to find clean and spacious rooms. Plus, the our location is just a few minutes from the casino. We appreciate the feedback and look forward to your next visit to the area. Best Regards, The Team at Hilltop Inn & Suites

Saint Paul, Minnesota
Reviewed 14 August 2016

One of the worst hotels I have ever stayed at. The room was damp and musty. The water went out for several hours in the evening and the internet access never worked. The "workout room" was foul smelling and the machines did not work. The carpet in that room looked moldy and the ice machine had exposed wires all in...

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Helpful?
Thank David R
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time out of your schedule to post a review. We apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again for the feedback and we hope you’ll visit us again and see how...

Easton, Massachusetts
Reviewed 1 August 2016

The best part about this place is the Warm Chocolate Chip Cookie you get when you check In. That should tell you something is major wrong with this place. The good: The cookie and distance to Foxwoods. The Bad: Pretty much everything else. Let's start with the ROOM. It was musty and the room was dated. It was clean though....

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Helpful?
Thank Buddy1616
MasterkeyHotels, Guest Relations Manager at Hilltop Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. The issues that you mentioned have been brought to the attention the management team and the entire staff and the appropriate actions have been taken to resolve these issues in a timely manner. We appreciate your...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hilltop Inn and Suites North Stonington, CT is conveniently located just four miles from Foxwoods Resort and Casino, the world's largest casino and just a short drive to Mohegan Sun. We offer comfortable rooms as well as King Jacuzzi Suites which include 32" flat screen TV's with DIRECTV and free expanded HBO and sports channels. In-room safe is offered at a moderate fee and Wi-Fi is free. Deluxe continental breakfast and scheduled shuttle to Grand Pequot Tower at Foxwoods is included at no additional charge for registered guests. We are also within minutes of Mystic Seaport and Aquarium, the beautiful beaches of Rhode Island, several vineyards and many other attractions. ... more   less 

Additional Information about Hilltop Inn & Suites

Address: 373 Norwich Westerly Rd, North Stonington, CT 06359-1516
Region: United States > Connecticut > Mystic Country > North Stonington
Price Range: RM379 - RM1,219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilltop Inn & Suites 2.5*
Number of rooms: 139
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Also Known As:
Hilltop Inn And Suites
Hilltop Hotel North Stonington
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Questions & Answers

Here's what travellers have asked, with answers from Hilltop Inn & Suites staff and other travellers.
4 questions
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New York
New York
Ellington, Connecticut
over a year ago
Boston, Massachusetts
over a year ago

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Questions? Get answers from Hilltop Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room are quiet.”
Easyofff, 22 Sep 2016 | Read review
“If your room smells musty, go somewhere else”
Buddy1616, 31 Jul 2016 | Read review
“all rooms are good”
PhilipW299, 20 Jan 2016 | Read review
“nice place to stay”
Redmax1962, 28 Oct 2015 | Read review
“Ask for an upper floor room if you can carry your suitcases. They are quieter.”
KEMerk, 13 Oct 2015 | Read review
5 of 5