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Holiday Inn Norwich

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Holiday Inn Norwich
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308 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Wolcott, Connecticut, United States
Reviewed 27 August 2014

I stayed at the HI Norwich for 2 nights with my teenage daughters. I have to say the customer service was exceptional from the call to add a night, all the way through checkout. Every single employee I cam across was friendly, courteous and wanting to make sure I was satisfied. I will tell everyone I know to stay here...

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Helpful?
Thank Kim T
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for the great feedback. I will definitely share them with my team members. On your next visit you should try Scorzz Sports Bar & Grill, the food is great, and we just rolled out a new menu, 13 TV’s, pool tables, dart boards and shuffle board. We look forward to your return.

Rhode Island
Reviewed 26 August 2014 via mobile

Overall everything went smooth during my stay. The Sports Bar was great and the room was comfortable & clean. My ONLY complaint was that the toiletries were TINY! I would have needed 10 of those!! Thankfully Walmart is conveniently located!! I would stay again.

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Helpful?
Thank The1onTheRun
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. When you come back please let my team member know while making your reservation and I will make sure that we provide you with larger toiletries. Scorzz Sports Bar offers karaoke on Friday and beginning in September we begin Acoustic night on Saturday.

New York, New York, United States
Reviewed 10 August 2014

Reading some reviews I was hesitant but gave it a go. Was going to concert at Mohegan sun. Well I must say was very happy with room and grounds. The staff was very helpful and the shuttle to arena was only 10 mins. We decided to stay at casino and taxi back was only 14 dollars. The only smell in...

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Helpful?
Thank Patrick M
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. My team members always strive to go the extra mile. We look forward to your return visit.

Connecticut, USA
Reviewed 10 August 2014

The Holiday Inn in Norwich is a fairly decent Holiday Inn (probably even one of the better ones I've ever been in). The hotel is clean and has all of the amenities (indoor pool, small gym, free wifi, coffee in the lobby, small bar, and small restaurant). But it has all of these things at a basic level- nothing really...

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Helpful?
Thank BrunswickBabe
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments I will share them with my team members

Ontario, Canada
Reviewed 31 July 2014

Checked in after a long trip. Room was clean but had a tough time getting over the musty smell in the room. Location is easy off easy on for the highway. Just your typical Holiday Inn, nothing out of the ordinary.

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Helpful?
Thank claudedoiron
Brian D, General Manager at Holiday Inn Norwich, responded to this review

We thank you for your comments. Could you call the property and inform us what room you were in so we can take care of the issue? Thanks again.

Reviewed 30 July 2014 via mobile

That is all the hotel has the room looked nice but dated smelt musty the bathroom smelled like urine the room didn't fell like it was cleaned well in a while my wife and I slept with our clothing on on top of the top sheet The only good thing to say is they have a shuttle to the casino...

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Helpful?
Thank Jason E
Brian D, General Manager at Holiday Inn Norwich, responded to this review

I am sorry the property did not meet your expectations, we just completed our remodel all our product is brand new. If you are ever in the area please reach out to us. We would love the chance to exceed your expectations.

Atlanta, Georgia
Reviewed 25 July 2014

5 stars to the lady at the front desk on July 17, 2014 ... wish I could remember her name. She was awesome. The hotel itself is pretty average. I see other reviewers are all over the place from wonderful to terrible. Honestly, it's neither ... pretty basic. We got a good rate for our one night stay. The room...

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Helpful?
Thank unixwiz
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will share them with Crystal the guest service agent. We hope to see you back soon.

Cliffside Park, New Jersey, United States
Reviewed 13 July 2014

The bed was comfortable, but the room smelled of smoke residue, though this hotel is smoke-free. The bathroom was dated and the shower did not feel clean. It is overpriced for what it is, but location is everything.....not far from the casino with a fee shuttle to boot. Just make sure to get there early enough to sign up for...

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Helpful?
Thank Leslie K
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments my team and I will review the room that you occupied as we just completed our renovation. We are always looking to improve our facility. Thanks again.

West Hartford, Connecticut
Reviewed 10 July 2014

We booked two rooms at the Holiday Inn Norwich for a casino/bachelor party weekend get away. Try not to party in these rooms, they're too small and you'll be too cramped to have strippers jump around. Good thing is, Walmart and a liquor store are both very close by so you can easily obtain access to your party needs. We...

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Helpful?
Thank Luc V
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank your for your comments we are glad that you enjoyed yourself. We usually do not book bachelor parties due to noise and destruction. Your party could have not been too loud as we have a no tolerance policy. If another guest complains and we need to come up to your room more than once we ask you to leave....

Long Island, New York
Reviewed 9 July 2014

We just stayed here overnight because my daughter and I went to the Katy Perry concert at the Mohegan Sun Arena. The hotel is immaculate, the room simple but very clean and well-appointed. My daughter has allergies so I love that the hotel is pet- and smoke-free. We didn't get to use the pool but saw that the area was...

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Helpful?
Thank kkramerromero
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank your for your comments I will share them with my team members. We strive to give exceptional service and it’s great to hear about it when we do. My team members and I look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you are here for work or play, the newly renovated Holiday Inn Norwich is the perfect destination conveniently located off 1-395, exit 80 with spacious rooms and 8,000 sq.ft. of meeting space. Newly renovated guest rooms offer comfortable pillow top beds, HDTVs, microwave, refrigerators & free WiFi. Enjoy a swim in our indoor pool or re-energize in our fitness center. Dine in for lunch, dinner or to grab a drink in Scorzz Sports Bar & Grill. Scorzz also offers 13 HDTVs, pool tables, dart, shuffle board and other electronic games. With daily shuttle service to Mohegan Sun Casino only 3 miles away and close proximity to Foxwoods and Mystic plus several beaches, you will find that there’s plenty to do from playing by the seashore to testing your luck! *Daily complimentary shuttle service to Mohegan Sun Casino is available on a first come, first serve basis and must sign-up with the Front Desk at check-in. ... more   less 

Additional Information about Holiday Inn Norwich

Address: 10 Laura Blvd, Norwich, CT 06360-6429
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: RM483 - RM1,722 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 134
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Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich staff and other travellers.
4 questions
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Ballston Spa, New York
over a year ago

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Questions? Get answers from Holiday Inn Norwich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room farther away from the elevator”
 of 5 bubbles hroyale, 23 Mar 2017 | Read review
“Go to foxwoods casino and pay the price of the services.”
 of 5 bubbles 565Rick1958, 30 Oct 2016 | Read review
“Dont book a room”
 of 5 bubbles connolly53, 6 Oct 2016 | Read review
“The 6th flloor has a small balcony.”
 of 5 bubbles RICHB351, 22 Aug 2016 | Read review
“Floor 2 and 4 have vending.”
 of 5 bubbles xWraithxLawx42, 12 Aug 2016 | Read review
5 of 5