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Quality Inn Old Saybrook - Westbrook

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Traveller (39)
Room & Suite (49)
Dining (14)
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Overview
  • Excellent38%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible9%
Travellers talk about
“front desk”(63 reviews)
“room was clean”(23 reviews)
“saltwater pool”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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314 results
Traveller rating
113
93
52
27
29
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LanguageEnglish
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113
93
52
27
29
Show reviews that mention
All reviewsfront deskroom was cleansaltwater pooldouble kingyogurtincluded breakfastnice pooldonutsexercise roomnice breakfastwe've stayedoff the highwayjimmyleimicrowavectpillows
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1 - 5 of 314 reviews
Reviewed 4 weeks ago via mobile

My husband and i were tired after spending the day prepping our boat for the spring. I had spent an hour trying to locate a room with a jacuzzi tub. I ended up just booking a regular room through hotel.com because they told me there...More

Thank Danielle S
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 4 weeks ago

Hi Danielle - Thank you so very much for staying with is and thank you for your kind review on the hotel. I'm so glad that Jimmy was able to help you find exactly what you were looking for and how he helped you cancel...More

Reviewed 13 April 2018

Each time I visit the Quality Inn in Old Saybrook CT, they always welcome me with a smile, they go above and beyond to help each and every guest. My room was spotless as usual, and Linda in the Breakfast area was spot on! I...More

Thank BusterBusBus
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 13 April 2018

Thank you BusterBus for another great review of the hotel. I'm so glad that they staff was able to help you out during your visit to Old Saybrook. Thanks also for your kind words about Linda, I'll be sure to tell her. As always, thank...More

Reviewed 1 March 2018

This hotel was perfectly adequate for our visit and had everything we needed. The beds were comfy, rooms spacious, good breakfast, helpful staff, nice pool and a really handy laundry facility too. Thank you all for a comfortable stay. if you stay here, just note...More

Thank Steve B
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 2 March 2018

Steve, Thank you very much for taking a moment to review the Quality Inn Old Saybrook. It's reviews like this that gets the staff motivated as they work very hard to give each and every guest a fantastic stay. Glad you enjoyed the hotel and...More

Reviewed 18 February 2018 via mobile

Beautiful hotel in great location. The staff very helpful and professional (Jimmy). The restaurant with good quality food. I highly recommend it. The bed was extremely comfortable. We want to come back.More

Thank Santiago R
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 19 February 2018

Thank you so very much for sharing your experience on Trip Advisor. The staff works very hard and yes, Jimmy does go that extra mile for sure and I know that he will be very happy to see that he was recognized for the hard...More

Reviewed 12 February 2018

Good stay as always, Friendly and helpful staff, nice comfy restaurant on site, clear and well kept pool. As always a good place to stop off the road when working in the region. I did not care for the new coffee machine in the breakfast...More

Thank Robert E
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 15 February 2018

Hi Robert - Thank you for your continued patronage and for writing this review for all the future guests to see. We all appreciate your kind words. We still have our coffee machine in the kitchen, please ask the server next time to brew you...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Self-Serve Laundry
Breakfast included
Laundry Service
Breakfast Available
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$136 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$136 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (49)
Dining (14)
Pool & Beach (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
nikki083085
18 February 2018|
AnswerShow all 4 answers
Response from Robert E | Reviewed this property |
No I do not, you might want to contact the hotel directly as they are very friendly and accomidating.
0
Votes
Doug H
20 February 2017|
Answer
Response from Joe A | Property representative |
No Doug, I'm sorry but we are not. 😢🐶
1
Vote
Elle N
20 January 2016|
AnswerShow all 5 answers
Response from Joe A | Property representative |
Of course. Just call the desk to let them know and they can email you a copy of your folio.
1
Vote
Room Tips
"Book ahead in the summer!"
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"accessible to I-95"
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"accessible to I-95, has an indoor swimming pool and an adjoining restaurant which opens at 4PM"
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"Third floor"
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