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Quality Inn Old Saybrook - Westbrook

CancelonUS$117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$121*
US$117*
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US$119*
US$119*
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Quality Inn Old Saybrook - Westbrook
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292 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Reviewed 2 weeks ago via mobile

I was just in town for one night. I like the fact that the room doors aren't accessible from the outside, so very secure. I had a late arrival. The front desk very courteous. My room was clean and nicely furnished. The bed was very comfortable. The room was quiet. There is free wifi and a hot breakfast included. Very...

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Helpful?
Thank Deborah H
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Deborah! Thank you so very much for taking a moment to review our hotel. All of us here at the Quality Inn Old Saybrook are thrilled to hear that you felt secure and comfortable staying with us. It's reviews like this that boost the employee morale as they work very hard to keep the hotel clean and go above...

HOTEL’S FAVOURITE REVIEW
Reviewed 31 March 2017 via mobile

A friend and I drove up from NJ to see Phil Vassar at Mohegan Sun and we stayed here. We didn't want to spend a lot of money for a room and we didn't! The room was clean, the bed was comfortable; in fact we both bought pillows from Jimmy at the front desk who was very helpful. There's a...

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Helpful?
Thank Tricia V
About Hotel's Favourite Review
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Tricia ... thank you so much for your kind review of the hotel and for pointing out Jimmy. I'm glad to hear that you enjoyed the pillows, we get so many people wanting to buy them. We are all thrilled that you enjoyed your stay. Hope you continue to stay with us whenever you get to the area. Joe...

New Jersey
Reviewed 4 weeks ago

My friend and I were going to be in CT overnight for a concert. when I searched for rooms this hotel came up and was not too expensive. I was actually very pleased with my pick. The rooms were clean and the beds were comfy. I had been looking for pillows for myself for a long time and they were...

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Helpful?
Thank kbells2
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you for choosing to stay with us. We are so happy to read how pleased you were with our clean rooms and comfy beds. We are thrilled to read about you excellent experience with our team members especially for pointing out Jimmy! We strive to provide our guests with the best service to ensure a memorable stay. We hope...

Reviewed 4 weeks ago

We wanted to get away for our anniversary but Mohegan's prices were really expensive. We decided this was the best option which was closest to the casino as well as the cheapest. This was a great hotel and well surpassed what I thought we would get with a Quality Inn. The staff was on point having everything ready when we...

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Helpful?
Thank Adam G
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you very much Adam for your wonderful review of our hotel. We are thrilled to hear that you enjoyed every aspect of what we offer and especially for noticing our renovations. We hope you enjoyed your Anniversary, glad you were surprised as well. Thanks again and hope you continue to stay with us whenever you are in the Old...

Orlando, Florida
Reviewed 17 January 2017 via mobile

Every time I'm in the area this is the only hotel I will stay at. The front desk staff welcomes you like you are home and goes out of their way to find you a restaurant or even things to do in the local area. Great job to all those that work at the front desk cause every time I...

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Helpful?
1Thank BusterBusBus
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Buster Bus, There’s nothing more rewarding than to read that you loved your stay at the Quality Inn Old Saybrook! Thank you so much for sharing your friendly experiences with our staff. Please know that it was our absolute pleasure to serve you again and again. We’re proud to have the nicest pool and Breakfast in the area and...

East Haddam, Connecticut
Reviewed 21 November 2016 via mobile

We've stayed here before and is always our go to in the area. We always get the double king which is a great room nice and spacious. The beds are always comfy and the pillows!! Very clean. Love the shower with the expanded shower pole. On check-in the clerk ,Lai was assisting a customer in front of us. She was...

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Helpful?
1Thank cherylkinct
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Cheryl, it is wonderful to know that you had another great stay at the Quality Inn! We’re happy to hear that as usual our accommodations were clean and comfortable throughout your stay. It was a pleasure to serve you again. Thanks for Lei as well. We all hope you and your friends enjoyed the Birthday Weekend Celebration too! We’re thankful...

Sligo
Reviewed 4 November 2016

Stayed here for two nights as we were attending a wedding in another venue. This motel needs an upgrade. The room we were in was old and in need of some work. The bathroom was dismal and bleak. On arrival I unpacked and later found areas of the floor that had not been cleaned. There was a teeth retainer on...

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Helpful?
Thank IrishPurple
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Irish - Thanks for your review and I am saddened to learn that you feel the hotel is grubby. We take great pride in our clean and modern rooms. Our rooms go through a very detailed inspection process before guests check in. I will look into those issues. We do hope you give us another try one day. Joe...

Hawthorne, New Jersey
Reviewed 25 October 2016 via mobile

The Quality Inn at Old Saybrook were acceptable based on the location near the harbor. The room was clean and the breakfast was good with the typical range of options. The hotel rooms are spread out and part of our group was separated. In closing, the cost per night was about sixty dollars to high.

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Helpful?
Thank MrDavid14
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you Mr. David for your review. We are happy to hear that you found our rooms clean and enjoyed the Free HOT Breakfast. We usually keep groups together but with early check-ins we give the first vacant clean rooms we have. We hope you stay with us again next time you are in the area. Joe Appi, General Manager

Hartford, Connecticut
Reviewed 24 October 2016 via mobile

Great location for a family to go for a night to Get Away by the water. Spectacular location close to beaches shopping and great restaurants. Staff was friendly on-site restaurant could use some updating

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Helpful?
Thank Kevin E
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Kevin - Thank you so very much for your Trip Advisor review on the Quality Inn. We are thrilled to hear that you enjoyed your stay and also had a chance to enjoy the beauty of Old Saybrook. My staff works very hard and glad to know that they did just that. The on-site restaurant is not owned or...

Philadelphia
Reviewed 17 October 2016

We were booked for 2 nights. The 2nd night was at a wedding block rate which was fare, but our first night room rate was $212.00 dollars + tax. The room was ok for the discounted rate, but certainly was not up to the quality we expect when we pay over $200.00 per night. The towels were below quality for...

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Helpful?
Thank thin-crust-sax
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you for taking a moment to review our hotel. It is so great to hear that the staff took such good care of you while you were here. We were upgrading our TV Cable channels the weekend you were here, we now have an expanded channel line up which includes 40 new and popular channels. There was a gas...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn Old Saybrook (NOW 100% Non Smoking Hotel) is conveniently located off of I-95. The Quality Inn is just minutes from many great attractions including: Essex Steam Train, Mohegan Sun and Foxwoods casino, Mystic, Goodspeed Opera house, Hammonasset beach state park, and downtown Essex. Discover spacious and comfortable accomodations at the Quality Inn Old Saybrook. We are proud to offer well-appointed guestrooms that feature a number of great amenities such as, free wireless high-speed Internet access, expanded cable television channels, premium bath amenities, free local calls, and free 24-hour coffee and tea in our lobby. Start off your day with our free hot, fresh and healthy continental breakfast with eggs, sausage, waffles, and so much more! Relax, unwind and enjoy in our large indoor heated salt water pool. Business travelers can take care of all their needs with access to copy and fax services, lobby business center and our Fitness room. Great location, affordable rates and superior accommodations make the Quality Inn Old Saybrook your top choice in lodging for Old Saybrook hotels. ... more   less 

Additional Information about Quality Inn Old Saybrook - Westbrook

Address: 100 Essex Rd, Old Saybrook, CT 06475-1405 (Formerly Comfort Inn)
Region: United States > Connecticut > Old Saybrook
Price Range: RM471 - RM1,001 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Old Saybrook - Westbrook 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Hotel Old Saybrook
Comfort Inn Old Saybrook
Old Saybrook Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Old Saybrook - Westbrook staff and other travellers.
5 questions
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3 months ago
New Haven, CT
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Quality Inn Old Saybrook - Westbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessible to I-95, has an indoor swimming pool and an adjoining restaurant which opens at 4PM”
h0ylandm, 27 Sep 2016 | Read review
“Third floor”
CathCaseZ, 13 Aug 2016 | Read review
“Because of the location of the motel, it's quiet wherever you are in the place.”
Veneto8, 10 Aug 2016 | Read review
“Ask to be on the far side from the highway.”
M0nica_M3, 12 Jul 2016 | Read review
“This is no-frills....don't worry about cleanliness,,,it's clean. But if you are expecting chocolates on your pillow-not the place for you.”
I5699YJkellyb, 4 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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