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My husband and i were tired after spending the day prepping our boat for the spring. I had spent an hour trying to locate a room with a jacuzzi tub. I ended up just booking a regular room through hotel.com because they told me there...More
Thank Danielle S
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 4 weeks ago
Hi Danielle - Thank you so very much for staying with is and thank you for your kind review on the hotel. I'm so glad that Jimmy was able to help you find exactly what you were looking for and how he helped you cancel...More
Each time I visit the Quality Inn in Old Saybrook CT, they always welcome me with a smile, they go above and beyond to help each and every guest. My room was spotless as usual, and Linda in the Breakfast area was spot on! I...More
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 13 April 2018
Thank you BusterBus for another great review of the hotel. I'm so glad that they staff was able to help you out during your visit to Old Saybrook. Thanks also for your kind words about Linda, I'll be sure to tell her. As always, thank...More
This hotel was perfectly adequate for our visit and had everything we needed. The beds were comfy, rooms spacious, good breakfast, helpful staff, nice pool and a really handy laundry facility too. Thank you all for a comfortable stay. if you stay here, just note...More
Thank Steve B
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 2 March 2018
Steve, Thank you very much for taking a moment to review the Quality Inn Old Saybrook. It's reviews like this that gets the staff motivated as they work very hard to give each and every guest a fantastic stay. Glad you enjoyed the hotel and...More
Beautiful hotel in great location. The staff very helpful and professional (Jimmy). The restaurant with good quality food. I highly recommend it. The bed was extremely comfortable. We want to come back.More
Thank Santiago R
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 19 February 2018
Thank you so very much for sharing your experience on Trip Advisor. The staff works very hard and yes, Jimmy does go that extra mile for sure and I know that he will be very happy to see that he was recognized for the hard...More
Good stay as always,
Friendly and helpful staff, nice comfy restaurant on site, clear and well kept pool.
As always a good place to stop off the road when working in the region.
I did not care for the new coffee machine in the breakfast...More
Thank Robert E
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 15 February 2018
Hi Robert - Thank you for your continued patronage and for writing this review for all the future guests to see. We all appreciate your kind words. We still have our coffee machine in the kitchen, please ask the server next time to brew you...More