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La Quinta Inn & Suites Plainfield - Casino Area

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La Quinta Inn & Suites Plainfield - Casino Area
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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Start your review of La Quinta Inn & Suites Plainfield - Casino Area
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Philadelphia, Pennsylvania, United States
Reviewed 1 week ago

When arriving in the p.m. to check-in we waited for over 10 minutes to check in. Then when the person finally showed up he was extremely rude. Also when I tried to purchase toothpaste I was informed "cash only." Problem was there was no ATM in the building. The room was nice. Not what I would consider "handicapped" but ok.

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Helpful?
Thank Rick B
Management response:

I’ve received your review of La Quinta Plainfield - Casino Area. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s...

Charleston, West Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017 via mobile

Recently me and my girlfriend stayed at this Hotel and we had a great experience. The staff was all fantastic, and the room was spotless. We will definitely be staying here again in the near future. I would recommend this Hotel to anyone staying in Plainfield.

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Helpful?
Thank grahambo82
About Hotel's Favourite Review
LaquintaPlainfieldCT, Manager at La Quinta Inn & Suites Plainfield - Casino Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Plainfield Connecticut La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, La Quinta Inn &...

Sunbury, Ohio
Reviewed 1 week ago

wonderful place to stay. It was a surprise to find a clean and comfortable hotel... looks superb after the renovation, nice pool and fitness center, great breakfast and friendly staff providing good customer service.would recommend this place to friends and family.

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Helpful?
Thank Amit K
Management response:

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Plainfield - Casino Area La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, La Quinta...

A TripAdvisor Member
Level Contributor
5 reviews
2 helpful votes
Reviewed 2 weeks ago

Had a wonderful stay at the hotel very comfortable clean and friendly staff and also pet friendly which really made the trip more worthwhile. When I go out again we will be staying at the La Quinta breakfast was also very good.

Review collected in partnership with La Quinta
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Helpful?
Thank A TripAdvisor Member
Management response:

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Plainfield - Casino Area La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. La Quinta Plainfield...

Washington, Pennsylvania
Reviewed 8 January 2017

Newly renovated, the night clerk was very fun and inviting (I came around midnight) I believe his name was Pete! The morning clerk was very nice too, Kevin. Although there is no pool which was very disappointing, my stay there was decent but what really made the stay great was the front desk clerks, they truly made up for everything...

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Helpful?
Thank FeeFeeAlyssa
Kautilya G, Senior Front Desk Clerk at La Quinta Inn & Suites Plainfield - Casino Area, responded to this review

Thank you for choosing our hotel. We are glad that you had such a wonderful experience at our property. We hope to see you again soon.

Reviewed 20 December 2016

So many issues with this place that I don't even know where to start. Here are the highlights: -Construction all night and weekend -Construction equipment blocking the hallways -Elevator permit had expired 5 months ago -Exposed electrical in our room (travelling with our toddler!) -Discarded razor blades all over the unfinished hallway -THE CLEANING CREW WENT THROUGH MY MAKEUP!!! My...

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Helpful?
4Thank Sara M
Chivasso, Italy
Reviewed 28 November 2016

During my annual trip to Canterbury, CT I always book this location because I had pleasant memories of when it was the Holiday Inn Express. I booked on-line through American Express Travel, but I also called the Inn to inquire about their "renovation". The clerk assured me all the rooms on the second & third floors were completed. They told...

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Helpful?
1Thank Annette C
Kautilya G, Front Office Manager at La Quinta Inn & Suites Plainfield - Casino Area, responded to this review

Thank you for bringing this to our attention. We are working hard to finish up our renovations. We'd love for you to come back next year when we are fully renovated!

Lyman, South Carolina, United States
Reviewed 10 November 2016

My husband and I stayed here in mid-October. I am very fussy and worried about the reviews. We had stayed in the past when the property was a Holiday Inn. Since the property is in renovations the appearance is questionable. As soon as all is done, I am confident this will be a great place. We where issued the third...

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Helpful?
Thank Cynthia L
Kautilya G, Front Office Manager at La Quinta Inn & Suites Plainfield - Casino Area, responded to this review

We are delighted you enjoyed your stay! Thank you for your review.

Reviewed 23 October 2016

Was told at 11 am no problem checking in late. Showed up at 9 pm from a wedding (all family staying at this place) and they had given away my paid room reserved 4 months ago due to some lame excuse "because I had used Expedia to book!" Also they are renovating, have no water on the second floor, blah...

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Helpful?
1Thank Karen M
Kautilya G, General Manager at La Quinta Inn & Suites Plainfield - Casino Area, responded to this review

We sincerely apologize for the issues you had at our property. Please come back and see us when our renovations are complete.

San Diego, California
Reviewed 22 October 2016 via mobile

We arrived to a group gathered around the front door smoking cigarettes & drinking beer. Not very inviting... At check in our room was tagged has "dirty" in the computer system so the front desk clerk had to run upstairs to double check our room had been cleaned & was ready. Not a good first impression & unprofessional. Once inside...

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Helpful?
1Thank ewright2013
Kautilya G, General Manager at La Quinta Inn & Suites Plainfield - Casino Area, responded to this review

We sincerely apologize. We are working hard to fix the issues you experienced.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
La Quinta Inn & Suites Plainfield is conveniently located off of I-395 in eastern Connecticut. Explore the Foxwoods Resort Casino for a wide variety of entertainment and shopping or try your luck at the Mohegan Sun Casino. La Quinta Inn & Suites Plainfield is situated near the Plainfield Industrial Park and company headquarters such as Frito-Lay, United Natural Foods, and Staples. Settle in one of our clean and comfortable guest rooms that have 37 inch flat-panel TV's, a microwave, refrigerator, iron with ironing board, hair dryer, coffee maker and much more. Each day, you will have a full spread of fresh fruit, breads and muffins, hot and cold cereals, waffles, and all-you-can-drink coffee and juice served fresh in our lobby. This free Bright Side Breakfast(R) is served up by our optimistic and courteous staff. Once you start your day, decide whether you want to lounge by our heated indoor swimming pool, squeeze in a workout at our fitness center, or get to work with our business center. Stay connected to friends and colleagues using our free Ultra fast Wi-Fi Internet access. ... more   less 

Additional Information about La Quinta Inn & Suites Plainfield - Casino Area

Address: 18 Pratt Rd, Plainfield, CT 06374 (Formerly Kautilya Inn & Suites)
Region: United States > Connecticut > Mystic Country > Plainfield
Price Range: RM489 - RM700 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Plainfield - Casino Area 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Plainfield Hotel Plainfield
Holiday Inn Plainfield
Plainfield Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Plainfield - Casino Area staff and other travellers.
6 questions
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Philadelphia, Pennsylvania
Winslow, Maine

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Questions? Get answers from La Quinta Inn & Suites Plainfield - Casino Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere”
grandmeggy, 4 Oct 2016 | Read review
“My husband smokes so we were on the top floor but it was very nice”
maryann74, 15 May 2016 | Read review
“The king suites are nice and spacious.”
Imagecatcher, 5 Jun 2014 | Read review
“The 3rd floor seems to be very good”
deambassador32, 26 Mar 2014 | Read review
“Just not 218 unless you like to hear water run while you are trying to sleep !!!”
DolphinQueen79, 4 Aug 2013 | Read review
5 of 5