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Fairfield Inn & Suites Plainville

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216 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Plainville
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Showing 212: English reviews
Boston, MA
Reviewed 1 December 2016

Hotel is clean, staff was welcoming and I was excited to learn that I received an upgrade because the only available King Room was ADA Accessible. The hotel is convenient to shopping, restaurants (one directly attached to the hotel) and the highway and rooms were clean and up to date. The two things I ask of a hotel is a...

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Helpful?
Thank John G
Nick B, General Manager at Fairfield Inn & Suites Plainville, responded to this review

Dear Guest, Thanks for your time and providing us with your feedback, our sincere apology for the inconvenience due to issue with the hot water during your stay. We have addressed the issue with our team members and can assure you that it was an isolated one. Your upgrade was complimentary so will make sure and credit back if any...

Hogwarts
Reviewed 26 November 2016

Stayed here for Thanksgiving, probably for the fourth year in a row. Hotel is well maintained, quiet and clean. Rooms are more than adequate and the free wi fi works well too. The morning breakfast is very good. Location right off I84 makes it a great place to stay.

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Helpful?
Thank Jose J
Nick B, Manager at Fairfield Inn & Suites Plainville, responded to this review

Dear Guest, Thank you so much, we highly appreciate your time to provide us with your feedback and thank you for your business.

New York
Reviewed 7 November 2016

On Nov 5th my husband and I stayed this Fairfield Inn property for a quick overnight getaway. Madeline checked us in and was very friendly and helpful. Thank you Madeline! We were staying in a King room which was decorated very nicely and totally spotless as was the rest of the hotel. The room is equipped with a microwave and...

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1Thank Sandi149
kimsimp, Director of Sales at Fairfield Inn & Suites Plainville, responded to this review

Dear Sandi149, Thank you so much for this wonderful review! It is so nice to know that we are doing a great job. Madeline is certainly one of a kind, and makes sure that every single guest of ours is treated like a VIP. We hope to see you again!

ROCHESTER
Reviewed 2 November 2016 via mobile

The hotel is very clean and most of the staff is friendly. However the night audit manager that comes in on Saturday night is very rude and ruined our stay! Beware! Great location for what we needed it for and close to everything!

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Helpful?
Thank Troyta
vinod C, General Manager at Fairfield Inn & Suites Plainville, responded to this review

Dear Guest, Thanks for your time and providing us with your feedback, our sincere apologies for the rude behavior by our night auditor during your stay, we have addressed your issue with the person responsible and will make sure that our guest have best experience with their stay. We also highly appreciate your good comments about our facility. Thanks for...

Atlanta, Georgia
Reviewed 19 October 2016

The Fairfield Inn and Suites in centrally located to the interstate and local businesses. The staff was very pleasant and helpful upon, check-in, throughout my stay and at check out. The hotel was modern and had a luxurious pool for relaxation. The amenities include a business center, workout center and laundry facilities. Be sure to checkout Waxy O' Connors where...

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Thank 1TravelingPeach
Worcester, Massachusetts
Reviewed 12 October 2016

A larger than usual Fairfield Inn, but not more sophisticated. Very attractive with a pub restaurant attached. The décor and rugs are wearing out. Some staff were extremely helpful, others not so. Breakfast staff were very pleasant and efficient.

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Thank SandyBE8074KA
Vancouver, Washington
Reviewed 1 October 2016

Clean room and friendly staff. Note to self: if you are in your room in the middle of the afternoon, use the "Do Not Disturb" sign! was in the bathroom as the housekeeping inspector chose to walk right in without knocking. As I asked who was there, She tried to come into the bathroom! Would be nice to knock first...

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Helpful?
Thank Jakklz
vinod C, General Manager at Fairfield Inn & Suites Plainville, responded to this review

Dear Guest, Thanks for taking your time and providing us with your feedback, Our sincere apologies for the inconvenience due to housekeeping inspector's unexpected entering in your room. We have address the issue with the person responsible and can assure you that it was one isolated mistake by her. Thanks for your understanding and hope to get another opportunity to...

Reviewed 26 September 2016

The hotel itself was clean and modern. The breakfast area employees mad sure it was kept well stocked and cleanliness was a priority. The front desk staff was friendly, cooperative and professional. The reason the hotel did not get a 5 was because of some room issues. We had an end room. The room is smaller than the rest of...

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1Thank Vera R
Sagamore Hills, Ohio
Reviewed 14 September 2016 via mobile

Stuck here for a week on business and I'm a bit disappointed. The bed is comfortable but the pillows are horrible. I asked if they had other pillows and was told no so if you have an issue with feather pillows this is not the place for you. I'm also stuck in a room with a TV that doesn't have...

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Helpful?
Thank Andrea F
Nick B, General Manager at Fairfield Inn & Suites Plainville, responded to this review

Dear Guest, Thanks for your time and we highly appreciate your feedback, Our sincere apology for the disappointment due to uncomfortable pillows. You request for different pillow should have met. We have address your issue to responsible team member to make sure that such incidents do not happen going forward. Once again thanks for feedback.

Allamuchy, New Jersey
Reviewed 6 September 2016

Prior to retiring, I traveled all over the US and Europe. I always stayed at Marriott properties and, in fact, held Platinum member status. ALL my stays were of 5 STAR quality which is expected at Marriott. Last evening my wife and I checked into the Fairfield Inn located in Plainville, CT. From the time we checked in until early...

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Helpful?
Thank BriHerm
vinod C, General Manager at Fairfield Inn & Suites Plainville, responded to this review

Dear Guest, Thanks for your time and we highly appreciate your feedback, Our sincere apology for the inconvenience and unable to meet your expectation of our services. We have address your issue to our team members and can assure your that it was an isolated one. Looking forward to have an another opportunity to serve you on your next travel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Brand new Fairfield Inn & Suites opened November 27, 2009. The hotel offer complimentary breakfast, free wifi, indoor pool, and business center. Come and enjoy our outstanding customer service. ... more   less 

Additional Information about Fairfield Inn & Suites Plainville

Address: 400 New Britain Ave, Jct of Crooked St & Rte 372, Plainville, CT 06062-2000
Region: United States > Connecticut > Plainville
Price Range: RM474 - RM766 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Plainville 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Fairfield Inn And Suites
Fairfield Hotel Plainville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Plainville staff and other travellers.
5 questions
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Mumbai (Bombay), India
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Plainville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick up a menu from the pub next door when you check in, good food!”
 of 5 bubbles tylersm0mmy, 7 Mar 2017 | Read review
“Any room is great”
 of 5 bubbles Y1078UZericp, 25 Feb 2017 | Read review
“Avoid the first floor”
 of 5 bubbles smcsquared, 24 Feb 2017 | Read review
“Use Marriott online check in app to speed up service”
 of 5 bubbles 176josej, 25 Nov 2016 | Read review
“Rooms away from the highway are very quiet.”
 of 5 bubbles SandyBE8074KA, 12 Oct 2016 | Read review
5 of 5