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Hilton Garden Inn Shelton

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Hilton Garden Inn Shelton
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508 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Philadelphia, United States
Reviewed 4 days ago NEW

Great location. Large, clean rooms. Excellent shower, bathroom facilities. A big plus is four outlets near room desk for computers, charging cell phones etc. This sentence is to satisfy silly two hundred character requirement for comments.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank W5863UVmichaeln
Windham, New Hampshire
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Nice place to relax. Facility well maintained and comfortable. Food hot and out on time. Check in and check out easy. We would stay here again with our team as well. Breakfast was the crowd pleaser. Thank you.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dayrel S
Newark, New York
1 review
Reviewed 3 weeks ago

The quality and craftsmanship of the recent renovations are very subpar. The hotel was nicer before they started. Seem to like the craftsman that worked on it for minimum wage with minimal experience. Also, my room smelled like flooring adhesive.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank adamo907
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear adamo907 Thank you for your most recent response. We are continuing to update our hotel on a daily basis as our renovation is not complete as of yet. Guest feedback is very important to us and will be shared with our team members. Thank you again. Felicia Hudson Director of Sales More 

State College, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Best hotel in area. Great hotel staff, and service was superb. Places to eat were spot on. Construction on the third floor going on, I was on the 4th floor, never knew they were there. Highly recommend wether for business or pleasure.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank fishingboat18
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear fishingboat18 Thank you for an AWESOME review. We appreciate your time and hopefully in the future if your travels bring you back to Shelton you'll stay with us. Felicia Hudson DOS More 

New York
Level Contributor
73 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 weeks ago

The hotel is under renovation. Your nose will tell you right away as that new carpet smell is everywhere. Odd parking area due to construction, and the parking underneath isn't clearly marked as to where elevator is. Inside: standard HGI layout, all worked just fine - having all the outlets and USB ports helps. One issue: my HiltonHonors points not... More 

Helpful?
Thank 5w30
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear 5w30 Thank you for your recent review. During our renovation we are doing our best to not have guest inconvenienced as we have renovation signs posted throughout the hotel. The carpeting is one area the hotel is working on minimizing the smell of the glue. As of 11/21. All areas will be complete and if your travels bring you... More 

Stamford, United States
1 review
Reviewed 4 weeks ago

Staff was lovely. Helpful and accommodating, above and beyond the call of duty. Rooms cleans with great beds. Undergoing a big renovation which (currently) means some inconveniences. Some paths thru the hotel blocked off. Some noise / dirt / construction folks (Oct 2016). Renovated places good. Pool and hot tub could use work. Overall small and dingy. Hot tub hot... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William A
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear William A Thank you for your recent response. The hotel renovation is almost complete and we've touched on everything in which will enhance our guest experience. If your travels bring you back to the Shelton area, please consider staying with us. Felicia Hudson Director of Sales More 

1 review
Reviewed 4 weeks ago

This hotel is under construction. We were not informed about that when making reservation. Told upon check-in that renovations would not begin until after 10 AM on weekend. Construction noises --very loud-- started at 8:40 AM on Saturday morning. Wifi -- awful. Hungry kids arriving to check-in at 9:40 PM. Sign says kitchen closes at 10 PM, but they told... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 975shannond
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear 975shannond Thank you for taking the time to post a review about your most recent stay. As you know the hotel is currently under renovation and we are trying to do our best to minimize guest inconvenience. As we review or Tripadvisor reviews to assist us in finding additional ways to take care of our guest. Your feedback is... More 

NYC
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 October 2016

Reliable and very convenient to Sacred Heart University. If you book far in advance the rates are better. There's a strip mall across the street with a drug store and several chain restaurants. Renovations were on the 3rd floor, and the pool would be closed 10/17/16 for a few days for some renovations.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 1Renegade
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear 1Renegade Thank you for your review. Hilton offers the best rate guarantee and booking early definitely helps. Our hotel prides itself on service and location. Shelton offers so much whether your here for business or leisure. Thank you again for your time. Felicia Hudson More 

Boston, Massachusetts
1 review
Reviewed 28 October 2016

It's a dump, Mismanaged and very unhelpful. Renovation occurring but no effort to keep the place clean. Elevator was filthy, freezing in the lobby. Called 17 times to be picked up at restaurant and no one answered. Ending up taking an Uber.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jaynes837
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear jaynes837- Thank you for your review. Guest satisfaction is what were all about and it appears we have fallen short of your expectations. We are currently renovating and we do our best to not allow any guest disturbances. I appreciate your feedback and will discuss with my team to ensure guest satisfaction is met. Thank you again. Felicia Hudson More 

Atlanta, Georgia
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 October 2016

I recently stayed at the Hilton Garden Inn in Shelton, CT. They have a bar and a restaurant in this hotel which makes it so convenient to not have to leave and go outside the hotel. The hotel staff beginning at the front desk were extremely personable and very efficient and professional. I was in my room and maybe 20... More 

Helpful?
Thank Don L
Felicia H, Director of Sales at Hilton Garden Inn Shelton, responded to this review

Dear Don- Thank you for such a wonderful review. We really appreciate guest who take the time to respond. Guest satisfaction is the garden way. Felicia Hudson More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Shelton

Address: 25 Old Stratford Rd, Shelton, CT 06484
Region: United States > Connecticut > Shelton
Price Range: RM424 - RM656 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Shelton 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Shelton Hotel Shelton
Shelton Hilton Garden Inn
Hilton Shelton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Shelton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at rear of hotel, upper floors.”
 of 5 bubbles 5w30, 4 Nov 2016 | Read review
“Rooms on the main floor were very quiet”
 of 5 bubbles donl925, 26 Oct 2016 | Read review
“Choose a room away from an elevator, in back with a view of the creek.”
 of 5 bubbles matthewu577, 14 Jul 2016 | Read review
“Get a room near the pool”
 of 5 bubbles , 8 Jul 2016 | Read review
“The room close to the elevators are not recommended due to some noise at night.”
 of 5 bubbles Max150, 27 Jun 2016 | Read review
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