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Heritage Hotel, Golf, Spa & Conference Center

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Traveller (107)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent45%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible4%
Travellers talk about
“outdoor pool”(31 reviews)
“health club”(17 reviews)
“ping pong”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (473)
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468 results
Traveller rating
205
146
60
38
19
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Time of year
LanguageEnglish
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205
146
60
38
19
Show reviews that mention
All reviewsoutdoor poolhealth clubping pongtavern restaurantlarge hotelcommon areas arecocktail hourthird floormain lobbyhotel barthis past weekendfront desk staffweddinggymctjenniferjacuzzi
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1 - 5 of 468 reviews
Reviewed 1 week ago

WOW! What an incredibly beautiful, special day we had! Everything was perfect. From the beginning Jennifer G in catering could not have been more helpful, accommodating and responsive to me. She offered suggestions when I was unsure. Planning a wedding is very stressful but with...More

Thank katjilkim
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 1 week ago

Thank you so much for your kind review of the Heritage and our team! We are so glad you had such a wonderful time with us for such a momentous occasion in your life. We are so happy to know that we were able to...More

Reviewed 1 week ago via mobile

We recently stayed two nights in a standard king room. Overall it's an average hotel, clean and comfortable. Pros: The rooms were clean and had the basics. The pools, spa and fitness center are very nice, and the location is good. Cons: The hotel is...More

Thank Amber A
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 1 week ago

Thank you for reviewing your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for...More

Reviewed 1 week ago

I stayed at the Heritage Hotel over Memorial Day Weekend with a number of family members there to attend a graduation in nearby Washington, CT. Shortly after check in, the power went out, not once, but I believe 3 times. While not the fault of...More

Thank Donald G P
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 1 week ago

Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and for the very unfortunate power issue we had that evening. I will pass on...More

Reviewed 2 weeks ago

I wanted to send a special thanks to the office manager Aylin Destan and the entire Heritage Hotel staff. On May 15th, our town of Southbury experienced a severe storm and tornado. I work from home full-time and found myself without both power and internet...More

Thank Melissa L
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 1 week ago

Thank you so much for your kind words, they are truly appreciated. I'm happy I was able to be of assistance in any way and I look forward to having you back with us, hopefully not under the same circumstances. I will pass on your...More

Reviewed 2 weeks ago via mobile

This is such a wonderful property for all types of travelers! Spacious rooms with great views, abundant amenities such as 2 pools, a spa and pool bar. Tavern is great for food and drinks. The staff make this property even better, Beth Benson the Front...More

1  Thank Kristen P
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 1 week ago

Thank you so much for your kind review of the Heritage and our team! We are so glad you had such a wonderful time with us and we cannot wait to have you back again! I will be sure to pass on all your kind...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$139 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (107)
Room & Suite (35)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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zalovestrips
8 April 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
6 October 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
23 December 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
Room Tips
"Ask for a room with a view of the river"
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"Ask for an adjoining room if you're staying with family"
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"ask for a room far away from others and the elevator."
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"Maybe avoid room 261 until the shower leak is addressed."
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