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Heritage Hotel, Golf, Spa & Conference Center

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Traveller (107)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent45%
  • Very good32%
  • Average12%
  • Poor8%
  • Terrible3%
Travellers talk about
“outdoor pool”(30 reviews)
“health club”(17 reviews)
“ping pong”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)
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198
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All reviewsoutdoor poolhealth clubping pongconference centerlarge hotelcommon areas arecocktail hourthird floormain lobbyhotel barrehearsal dinnerthis past weekendfront desk staffnew englandexercise roomweddinggym
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21 - 25 of 457 reviews
Reviewed 29 September 2017

This used to be a lovely, well-kept hotel and grounds but we found it had a run-down feel to it this time. The gardens were pretty. The rooms were large but not well furnished. One easy chair and one desk chair---no table, even though it...More

3  Thank sunshine1492
Response from Terry M, Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 3 October 2017

Thank you for taking the time to review the Heritage. I am sorry you were not satisfied with your room during your stay with us. I am glad, however, you enjoyed the omelets at breakfast. I hope you will give us another chance the next...More

Reviewed 27 September 2017

I made my reservation well in advance of my stay; relatives were also booked there, and that was planned, as we were meeting to visit other family in the area and were sharing a rental car. 48 hours before check in, (I'm in another state)...More

3  Thank Sandra N
Response from Terry M, Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 3 October 2017

I apologize for the difficulty you experienced with your reservation at the Heritage Hotel. We strive to offer the highest levels of hospitality to each guest, and I am sorry we did not achieve that for you. I also apologize for the confusion with the...More

Reviewed 10 September 2017

Literally one of the worst motels. Ski resort condo style design. Old ( long in the tooth accomodations and the rooms smell musty and are out dated. Slamming doors and loud guests all night long - as if they didn't know that others were staying...More

6  Thank janecburn
Response from Terry M, Marketing Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 25 September 2017

Thank you for taking the time to review the Heritage. I am sorry you were not satisfied during your stay with us and that we did not live up to our expectations of service and quality. I hope you will give us another chance if...More

Reviewed 6 September 2017

I haven't ever stayed at the hotel, but I do frequent the restaurant/bar located in the hotel. The atmosphere is generally quiet and laid back, and the food is good. Drinks are reasonably priced for the area and they have a reasonable selection of beers...More

Thank zensnapple
Response from Terry M, Marketing Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 6 September 2017

Thank you for your kind review of the Heritage – and the Tavern! I’m glad you find it such an enjoyable, relaxing place. I’ll pass your compliments on to the team. We look forward to seeing you again soon! Warm regards, Terry

Reviewed 29 August 2017 via mobile

I loved my stay here. The room was comfortable and the pool is amazing! The wedding venue was perfection.I was able to meet Sammy at the spa and he was wonderful, he exceeded great customer service and would definitely visit again!

Thank Lana L
Response from Terry M, Marketing Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 30 August 2017

Thank you for your wonderful review of the Heritage. It sounds like you had a good time at both the wedding and the spa! I hope we see you again when you need a getaway. Warm regards, Terry

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$136 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (107)
Room & Suite (35)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
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zalovestrips
8 April 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
6 October 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
23 December 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
Room Tips
"Ask for a room with a view of the river"
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"Ask for an adjoining room if you're staying with family"
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"ask for a room far away from others and the elevator."
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"Maybe avoid room 261 until the shower leak is addressed."
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