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Wyndham Southbury

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254 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Mt Holly
Reviewed 1 August 2015

This is a nice hotel, with friendly and helpful staff. Rooms are clean, spacious and quiet, and beds are so comfortable. Restaurant in the bar area is very nice, good food, with great prices. Very easy off and on access to Rt. 84. The morning breakfast buffet is very good, and restaurant staff very accommodating. I would definitely stay here...

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Helpful?
Thank Posttime
Dean M, Manager at Wyndham Southbury, responded to this review

Dear Posttime, Thank you for your stay with us at Crowne Plaza Southbury and taking time out of your day to review your stay with us. Our staff's goal is total guest satisfaction and we are pleased we made your stay a memorable one. Thank You

CT
Reviewed 27 July 2015

The staff went out of their way to make our stay for family and friends comfortable and enjoyable. They printed directions, helped to get our slideshow working in the hotel bar, passed out the guest gift bags, etc,. Everyone commented on how comfortable the beds were and there was very little noise in the rooms - I did not hear...

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Helpful?
Thank travellerroct
Dean M, Manager at Wyndham Southbury, responded to this review

Dear travellerroct, Thank you for your review of your stay with us at Crowne Plaza Southbury. I am glad we were able to make your special event more memorable through our staff's hospitality and guest service. While the highlight of your visit was the joining of two hearts, all of the staff here at Crowne Plaza Southbury wish them many...

New York City, New York
Reviewed 16 July 2015

What a strange place. The grounds are trashed. The pool looks like it has not been cleaned in weeks. Weird paint chips fell off of the tub and clogged the drain. The cooling unit roared all night. Security doors were propped open. We did not feel safe there. The place seems to be thoroughly neglected.

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Helpful?
2Thank Jim F
Ayman A, General Manager at Wyndham Southbury, responded to this review

Thank you for your review, I'm sorry that you were not happy with your recent stay, Please contact me directly to discuss this concerns further. The hotel is scheduled for a full renovation in the coming weeks and we hope you give us another chance to service you again in the near future. Ayman Agamy General manager

Danbury, Connecticut
Reviewed 16 July 2015

Checked in at 4pm after a LONG day, to be greeted by a warm smile and by Taline she was very helpful and made check in a ease. The room was nice and spacious air conditioner could use a look at, No soap or shampoo in room and toilet kept running, Other then that was nice room Isolated incident am...

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Helpful?
Thank cbwj
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear cbwj, Thank you for taking the time to relay your comments regarding our property during your recent stay. I certainly appreciate and wish to thank you for the kind comments on our staff. This encourages our staff to continuously work harder to delight our guest. However, I am sorry that you had issue with the air conditioning unit and...

Indian Land, SC
Reviewed 15 July 2015

Wedding/family members stayed here to get ready for the wedding and breakfast the next morning with the bride and groom. Excellent night's sleep, room was very impressive. Dining room server was very accommodating. Breakfast dishes come out in a timely manner, even though there was only one cook in the kitchen. The only negative I would say is the landscaping...

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Helpful?
Thank thawk2014
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear thawk2014, We would just like to extend our warmest appreciation for the wonderful feedback that you have provided. We are very pleased to know that you were satisfied with your recent stay with us particularly with the room and with the overall breakfast experience. We hope you had a memorable time during the wedding. It has always been our...

Port Douglas, Australia
Reviewed 10 July 2015

This was a quick one night stop on a Friday. The check in staff etc were friendly and helpful. The rooms are large enough, but very dark, and not well lit. They are also showing their age. Food and Bev, very much let this property down - the bar staff were terrible, and room service plates and glasses lined the...

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Helpful?
1Thank mdm1972
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear mdm1972, We appreciate your feedback regarding our property. We are sorry that you had an unfavorable experience at the restaurant. Please be assured that this will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas. While we understand that your stay was not 100% satisfactory, we hope you give...

Greenville, North Carolina
Reviewed 1 July 2015

The Crowne Plaza name carries a lot of weight, and one thinks of an elegant hotel--or at least an upper-level one. This one tries, the with first views when one walks in the lobby, but it fails when you look beyond the first glimpse and especially for the price. The hotel REALLY needs a remodeling. The walls have scars and...

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3Thank RRRice
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear RRRice, Thank you for writing a comment about your stay with us. We are pleased to know that you found our staff to be nice and accommodating. However, it is regrettable that our facilities and air-conditioning system did not live up to your standards. We would also like to apologize for the issues you had with our price and...

Reviewed 26 June 2015 via mobile

There's not many hotel choices in the area. The hotel doesn't offer complementary breakfast. The rooms are okay, TVs are small, the ac cover is old and can be replaced. The double beds are on the small side. The pool is small and old , the paint is chipping. The lobby is extremely clean and beautiful. The hotel is also...

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Helpful?
2Thank emilia p
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear emilia p, Thank you for staying with us and for leaving a review on TripAdvisor. We are pleased to learn that you found our hotel clean and appreciate our beautiful lobby. However, it is truly disappointing to know that our location was inconvenient for you. We also regret that the swimming pool did not live up to your expectations....

Shenzhen, China
Reviewed 19 June 2015

If this hotel were only $50-$60 a night it would be worth it, but my rate was over $110 and falls short of that level. The room was a good size and relatively quiet. But many little things add up to just an OK experience and only 3 stars Ice machines not working, my room phone message light constantly blinking,...

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Thank Eric N
Allentown, Pennsylvania
Reviewed 12 June 2015

This hotel is in need of updating many of their items - desperately. This facility had more of the feel of a roadside motel than a hotel. I only stayed one night and I was somewhat glad it wasn't longer. The staff was pleasant enough and definitely accommodating, but the Crowne shows a lot of wear and tear. Furniture and...

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Helpful?
Thank gbsutures
IHGCare, Guest Relations Manager at Wyndham Southbury, responded to this review

Dear gbsutures, Thank you for taking the time to review our property. I appreciate your kind remarks about the accommodating staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that you were let down by the unsatisfactory condition of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Wyndham Southbury," Welcoming Gracious Personalization" Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool. ... more   less 

Additional Information about Wyndham Southbury

Address: 1284 Strongtown Rd, Southbury, CT 06488 (Formerly Southbury Plaza)
Region: United States > Connecticut > Southbury
Price Range: RM419 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Southbury 2.5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza
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Questions & Answers

Questions? Get answers from Wyndham Southbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room not facing the highway might be quieter”
 of 5 bubbles canuck_6, 20 Feb 2017 | Read review
“Haven't gone to bed yet. I will have to let you know my quality of sleep tomorrow. ”
 of 5 bubbles E4235FRannm, 4 Oct 2016 | Read review
“We had a room first floor not too far from exit door to parking lot and lobby. Give it a chance especially since it is being refurbished.”
 of 5 bubbles ellens619, 7 Sep 2016 | Read review
“Looks like updated rooms are ones on the ground floor to the east side ie:#118”
 of 5 bubbles johnmG3196IN, 28 Aug 2016 | Read review
“The staff is very accommodating to your concerns.”
 of 5 bubbles DDore, 7 Aug 2016 | Read review
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