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Cristata Inn

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Cristata Inn
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641 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Albany, New York
Reviewed 18 October 2016

Upon arriving at the hotel it was apparent that they were under construction. When we saw zero cars in the parking lot we became a little worried that the hotel was closed during this renovation and we just were not informed. This was not the case. The front desk attendant was very pleasant and helpful. The room was clean and...

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Helpful?
Thank Jacqueline R
Lowell, Massachusetts
Reviewed 5 September 2016

Stayed here last night and went to Moheghan Sun! They have a shuttle service, even though we did not use it as we were only 5 min away we drove. Room was amazing... New carpets, comfy bed, and bathroom was awesome! We liked the lay out of the room, had a small living room area.also had fridge and microwaves which...

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1Thank Julie G
NH
Reviewed 28 June 2016

From check in to check out- could not have asked for anything better! Friendly staff, clean suite with comfy beds (even before the remodel on our floor), great deluxe continental breakfast (even cheese omelets), super fast shuttle service to and from Mohegan Sun with the absolute best drivers. Stayed here during the Barrett Jackson Auto auction the biggest event ever...

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Helpful?
Thank pattyzplace
bwci2255, Front Office Manager at Cristata Inn, responded to this review

Thank you for your review. We are happy to hear your feedback. It is always refreshing to know that you had a great time while staying with us. We do hope you will return and see our completed hotel in the near future.

Reviewed 15 June 2016

Needed an inexpensive hotel near the Mohegan Sun Casino. This is only 5 minutes away. They have a free shuttle to the Casino front door that runs every 10 minutes. The rate was less than $200/night. The front desk was friendly. The room was spacious and the bed was comfortable. Free breakfast in the morning with a good selection of...

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Thank lettsr1949
bwci2255, Front Office Manager at Cristata Inn, responded to this review

Thank you for the kind review. We are happy to hear your feedback on your recent stay. Although we are under construction, we continue to do our best to make your stay pleasant. We look forward to seeing you again on your next trip.

Marlboro, New York
Reviewed 13 June 2016 via mobile

The hotel was undergoing renovations. It was very outdated! The room my boyfriend and I stayed in wasn't in the greatest shape. The bathroom was a little grungy and the shower head didn't really work. I'd like to see what it looks like after the renovation is complete. I did like how close it was to the casino and the...

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Thank Jlbttrfly7
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. I apologize for any inconvenience you experienced during your stay. We are in the process of a major renovation. We are very happy to hear that we would return and we look forward to having you stay with us again in the future. You will love our new look once...

east hampton, ct
Reviewed 5 June 2016 via mobile

Hotel staff are friendly. Room was adequate. Hotel is currently under construction and if I had known that I wouldn't have booked here. I was awake by dumpster being emptied at 9 a.m. which was outside our hotel window. When I left I found my car covered in Styrofoam pellets from the workers straying Styrofoam stucco to the building exterior....

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1Thank joyceeasthampton_ct
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property and for your feedback about our staff. We do realize that construction during renovations can be inconvenient at times and apologize for the disruption during your stay. Every effort has been made to insure our renovations details are being communicated through 3rd party booking websites as well as our own...

Connecticut
Reviewed 25 May 2016 via mobile

Stayed there for 1 night. It's a small hotel but the location is very ideal particularly for guests going to Mohegan Sun. They have complimentary shuttle to and from Mohegan Sun which is great! The free breakfast is great and the choices are just right. I requested for an extra towel and I'm surprised with how fast they came to...

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Thank IreneQT
Reviewed 17 May 2016 via mobile

The Cristal Inn in UNCASVILLE ct, is a very clean warm accommodating place to stay. I totally would recommend staying there and I will definitely stay there again. The breakfast was awesome there was also shuttle service.

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Thank Susan L
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for your review and recommendation. We are glad you found the Cristata Inn to be a very warm and accommodating place to stay. We are also pleased to hear that our deluxe complimentary continental was awesome. It was a pleasure to serve you and we look forward to your next visit.

New Haven, Connecticut
Reviewed 9 May 2016 via mobile

Hotel is under renovations and has a free shuttle to the nearby casino, staff at the front desk is very attentive & friendly. Suite's are non smoking, clean and updated , free wifi and breakfast buffet if you don't mind not having the use of a pool until the renovations are complete.

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Thank Georgefactor
Nyc
Reviewed 2 May 2016

I spent 1 Friday night here while attending Jason Aldean concert at MSun. I chose The Cristata Inn at 200/night vs. MSun at 500/night. Check-in easy and pleasant staff. Room huge 2 queens + separated queen couch/pull out sofa. Mini keurig and mini fridge. Room was squeaky clean and so comfortable. Comlimentary shuttle driver was awesome gentleman who escorts you...

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Thank NycMtk
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to share your experience with us. I am pleased that you enjoyed your stay with us and took the time to comment about the cleanliness of the property. This is extremely important to us and a huge part of the guest experience. We look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Cristata Inn

Address: 2255 Norwich New London Tpke, Uncasville, CT 06382-1228 (Formerly BEST WESTERN Cristata Inn)
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: RM676 - RM1,589 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cristata Inn 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Romantic Hotel in Uncasville
#4 Family Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Cristata Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good they are getting remodeled”
 of 5 bubbles V2023GBjulieg, 5 Sep 2016 | Read review
“Room 109 is handicap accessible.”
 of 5 bubbles lettsr1949, 15 Jun 2016 | Read review
“easy access, convenient shuttle, fridge/microwave, handicap accessible bathroom”
 of 5 bubbles 67katelynb, 27 Mar 2016 | Read review
“Get a top floor room. You won't regret it.”
 of 5 bubbles 471williamb, 14 Oct 2015 | Read review
“We had a Non smoking room on a smoking floor but we did not encounter any smokey smell.”
 of 5 bubbles jimd915, 7 Jul 2015 | Read review
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