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Cristata Inn

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642 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Nyc
Reviewed 2 May 2016

I spent 1 Friday night here while attending Jason Aldean concert at MSun. I chose The Cristata Inn at 200/night vs. MSun at 500/night. Check-in easy and pleasant staff. Room huge 2 queens + separated queen couch/pull out sofa. Mini keurig and mini fridge. Room was squeaky clean and so comfortable. Comlimentary shuttle driver was awesome gentleman who escorts you...

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Helpful?
Thank NycMtk
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to share your experience with us. I am pleased that you enjoyed your stay with us and took the time to comment about the cleanliness of the property. This is extremely important to us and a huge part of the guest experience. We look forward to your next visit.

Keene, New Hampshire
Reviewed 23 April 2016

If you are going to be a Mohegan Sun Casino and are looking for a reasonable priced room in the area, give the Cristata Inn a try. This property is in the process of a renovation and going to be associated with a new hotel chain soon. The rooms are nice and the whole place is clean. Service is good...

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Thank Bryant A
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for choosing to stay with us and we appreciate your kind comments. I am pleased you enjoyed your stay and took the time to comment on the cleanliness of the property. It is our staff's goal to make your stay as comfortable and friendly as possible. We hope you will return and allow us the opportunity to serve...

Reviewed 28 March 2016

I have to admit, I was very worried when I pulled into the Cristata Inn. The sign is ripped up, there were chunks missing off the facade of the building and there was a big window looking into an empty pool area. At first, I thought the place was abandoned but I went to check it out nonetheless and I'm...

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1Thank Katelyn B
Reviewed 6 March 2016

Hotel was decent but extremely overpriced for what you got. Seemed clean and staff was friendly. Fitness center and pool were closed for renovation, which made it even less worth the amount paid (you'd think there would've been a little discount to compensate). Even if those two amenities had been available, it still would've been at least $50 overpriced, even...

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1Thank Brian F
Reviewed 4 March 2016 via mobile

Really, it was a very nice place. The fee was very reasonable. The staff was very pleasent. We had a suite with two queen beds. The beds were comfortable. There was a lot of room and we were very comfortable. The pictures were as the room described. They offered a shuttle service to and from the casino. The place has...

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Thank Matthew B
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. It is our staff's goal to make your stay as comfortable and friendly as possible. I apologize that you were not informed our pool was under renovations. We are pleased to hear you would definitely stay with us again. We look forward to your return and the opportunity to serve...

Portland, Maine
Reviewed 28 February 2016 via mobile

My friend and I wanted to go to the casino, but did find that the casino hotel was a little pricey, so we chose the Cristata as an economical choice. The room was nice, we had a suite since we wanted a non-smoking room. It was large enough and the beds were comfortable and pillows were nice. The air was...

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Thank cboynton
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you so much for taking the time to review our property. It is our staff's goal to make your stay as comfortable and friendly as possible. It is so great to hear that our staff was friendly and accommodating. I will share your comments with the staff. It was our pleasure to serve you and we look forward to...

Old Westbury, New York
Reviewed 20 February 2016

We had Room 103....when I turned down top sheets, I noticed tiny "pencil dots"....looked closer & the dots were moving. Sheets had striped texture so as I watched, the "dots" walked from stripe to stripe. Front desk changed our room, but I had to wait until next day to get "official report" from Lynn and Orken exterminators. Of course, report...

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2Thank AnnieZee
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. We take all our reviews very seriously and your comments are highly valuable to us. Upon receiving your comments we immediately called Orkin to inspect the rooms. After thoroughly inspecting both rooms the report from Orkin states that is no evidence of bug bed activity in either room. We take...

Reviewed 29 January 2016 via mobile

The Cristata Inn is a very clean and affordable hotel. They offer a complimentary limo to Mohegan Sun which is great so u can drink and not worry about driving. I highly recommend this hotel for the money.

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Thank Melissa G
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for your review and recommendation. We are glad you had a pleasant stay and enjoyed the complimentary shuttle service to and from Mohegan Sun. It is also great to hear you found our hotel very clean. It is our staff's goal to provide clean and comfortable surroundings. It was a pleasure to serve you and we look forward...

Warwick, United Kingdom
Reviewed 26 January 2016

I stayed at Cristata Inn on Sunday, January 17th because I could not get a room at Mohegan Sun. The carpets in the hallways could use updating but the rooms are very clean. There is a shuttle to Mohegan Sun and the driver was there waiting to take us. We were the only ones on the Shuttle to Mohegan Sun...

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Thank Christine R
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. We glad to hear your found our hotel clean and convenient. We are happy that you enjoyed the shuttle service to and from Mohegan Sun. We thank you for staying with us and we look forward to your next visit.

Queens, New York, United States
Reviewed 3 January 2016

We stayed at this Hotel last week. They have a free shuttle bus that takes you to the casino. We stayed on the 2nd floor. We had a Junior Suite with King bed. The room was a very good size. They also provided free breakfast. This staff was very friendly and helpful. We will stay here every time we visit...

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1Thank Roberta L
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. I am glad that you took advantage of our complimentary shuttle to and from Mohegan Sun. It is also great to hear that our staff was friendly and helpful. It is our goal to provide the best customer service possible. We so happy that you will stay with us every...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Cristata Inn

Address: 2255 Norwich New London Tpke, Uncasville, CT 06382-1228 (Formerly BEST WESTERN Cristata Inn)
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: RM459 - RM1,538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cristata Inn 3*
Number of rooms: 105
Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Romantic Hotel in Uncasville
#4 Family Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Cristata Inn staff and other travellers.
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Questions? Get answers from Cristata Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good they are getting remodeled”
 of 5 bubbles V2023GBjulieg, 5 Sep 2016 | Read review
“Room 109 is handicap accessible.”
 of 5 bubbles lettsr1949, 15 Jun 2016 | Read review
“easy access, convenient shuttle, fridge/microwave, handicap accessible bathroom”
 of 5 bubbles 67katelynb, 27 Mar 2016 | Read review
“Get a top floor room. You won't regret it.”
 of 5 bubbles 471williamb, 14 Oct 2015 | Read review
“We had a Non smoking room on a smoking floor but we did not encounter any smokey smell.”
 of 5 bubbles jimd915, 7 Jul 2015 | Read review
5 of 5