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Cristata Inn

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Cristata Inn
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641 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Ansonia, Connecticut
Reviewed 31 July 2014

We stayed here on a Sat. night b/c we went to a show at the Mohegan Sun area and staying at MS was over $500. This place was $295 /w tax. We were in Room 311. Remember that number b/c you don't want to stay in that room. The bathroom air vent sounds like you are under a jet, and...

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1Thank elliejoe15
Hartsdale, New York
Reviewed 30 July 2014

We used to come here all of the time but it has been 5 years since our last stay. The property has gone downhill. It is shabby and worn and in need of a face lift. They even have the nerve to now call it a Best Western Plus! Really too bad since you cannot beat the location if you...

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1Thank shapgo
Reviewed 29 July 2014

We needed a room at the last minute and this Best Western was the perfect location for us. The staff was friendly and helpful, the room was nice and big. The bed was comfortable and the breakfast was hot and good. We would stay again.

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Helpful?
Thank 506lindae
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for your review of our hotel. While reviewing your comments I was happy to see you found the staff to friendly and helpful. In addition it was also nice to see your found the room and the bed to comfortable and you enjoyed our complimentary breakfast. We are glad that you enjoyed your stay and we look forward...

Riverview, Florida
Reviewed 29 July 2014

I stayed here one night prior to a concert at the Mohegan Sun. The hotel has a limo that will take you to the casino at no cost so this was nice. The free breakfast was your average continental breakfast which was not bad. The problem with this hotel was the non smoking room we had which was located at...

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1Thank Debra W
Floral Park, New York
Reviewed 29 July 2014

The entire fourth floor of the hotel reeked of marijuana smell. As soon as I got off the elevator on a non smoking floor to my non smoking, marijuana wafted throughout the entire floor and under my door into my room. Unacceptable.

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2Thank Gina I
BRISTOL, United States
Reviewed 28 July 2014

Unfortunately this hotel management does not cater to quality customer service. We have stayed at this same hotel numerous (more than ten) times... including New years eve when they quadruple their rates to close to $500! NEVER AGAIN! The hotel is usually packed due to close proximity to casino, so they don't care about customer service issues. Limos which bring...

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2Thank Airen M
boston, United States
Reviewed 28 July 2014

very clean very nice employees, and a shuttle to Mohegan which was very efficient, could have better coffee maker in room I would recommend this I am a smoker, they had a smoking room, so that was great for me

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Thank Ann G
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for the wonderful review of our hotel. We are glad you enjoyed your stay and look forward to having you stay with us again.

Fall River, United States
Reviewed 27 July 2014

We have stayed at this hotel on several occasions. As usual it was great stay and a good value. It also has a great location for what we were doing. Don't question, just stay! You will not regret it! The breakfast included is more than just donuts and coffee. this saves on expenses.

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Thank Richard A
bwci2255, General Manager at Cristata Inn, responded to this review

Thank your for the kind review and for taking the time to let us know how your stay went. We are happy to hear that you enjoyed the complimentary breakfast. It was a pleasure to having you stay with us and we look forward to your next visit. Thank you again.

Medford, United States
Reviewed 22 July 2014

I recently had the opportunity to stay at the Best Western Plus Cristataa Inn. The quality of the hotel as wella s the service provided by all the staf that we encountered was excellent aand deserved of recognition. Great time.

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Thank George R
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you so much for a great review. It was our pleasure to serve you during your time with us and we are happy we could exceed your expectations. We are glad you found our staff friendly. Thank you again for your visit and we hope you can come back and visit us again soon.

Bangor, United States
Reviewed 21 July 2014

Very nice place to stay. It was quiet and served a nice breakfast. We will stay there again when we are going to Mohegan Sun again. The limo service to the casino was a boon as taking the car would have been more work.

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1Thank Paul M
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you so much for the review of our property. I am pleased to hear that you were able to utilize our complimentary shuttle service to and from Mohegan Sun and enjoy our complimentary breakfast. We look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Cristata Inn

Address: 2255 Norwich New London Tpke, Uncasville, CT 06382-1228 (Formerly BEST WESTERN Cristata Inn)
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: RM679 - RM1,585 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cristata Inn 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Romantic Hotel in Uncasville
#4 Family Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Cristata Inn staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good they are getting remodeled”
 of 5 bubbles V2023GBjulieg, 5 Sep 2016 | Read review
“Room 109 is handicap accessible.”
 of 5 bubbles lettsr1949, 15 Jun 2016 | Read review
“easy access, convenient shuttle, fridge/microwave, handicap accessible bathroom”
 of 5 bubbles 67katelynb, 27 Mar 2016 | Read review
“Get a top floor room. You won't regret it.”
 of 5 bubbles 471williamb, 14 Oct 2015 | Read review
“We had a Non smoking room on a smoking floor but we did not encounter any smokey smell.”
 of 5 bubbles jimd915, 7 Jul 2015 | Read review
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