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Traveller (24)
Room & Suite (51)
Dining (9)
Ratings and reviews
  • Excellent4%
  • Very good8%
  • Average23%
  • Poor21%
  • Terrible44%
2 weeks ago
“HORROR HOTEL FROM HELL”
22 May 2018
“Unimpressive surroundings, very convenient location”
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What's included
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Family Rooms
Wheelchair Access
Meeting Rooms
Restaurant
Free Airport Transportation
2 Star Hotel
Conveniently located near downtown new haven, Yale hospital, Yale University, University of New Haven, subway headquarters, Bic & Schick, Bayer. AAA rating 2 diamonds. 79 clean, comfortable rooms with complimentary continental breakfast including hot waffles, USA Today newspaper...
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Location and contact
370 Highland St, West Haven, CT 06516-3562
6.7 km to New Haven Airport
12 restaurants are within a 0.5 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (82)
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1 - 5 of 77 reviews
Reviewed 2 weeks ago

I am very upset at your service and the hotel. You list this hotel Econo Lodge, 365 370 Highland St., West Haven, CT, 06516, USPhone: (203) 285-6010 Fax: (203) 932-1926, under your Expedia great misleading pictures. It was filthy, ants in bathroom, jets in tub...More

Thank deborahortiz411
Response from Mark1015, Manager at Econo LodgeResponded 2 weeks ago

We apologize that you were not satisfied with the room that was allotted and will look into the issues raised by you.

Reviewed 23 May 2018

The hotel is in need of an overhaul. The reception area could do with an upgrade, our non-smoking room smelt of smoke, the breakfast area was basic. But - the location was incredibly convenient. Just off the the I95, it is a five minute walk...More

Thank 38sally
Reviewed 22 April 2018 via mobile

Pulled in late after driving many hours. Wish I had driven to the next exit. Learn from my mistake, do not stay here. Dirty rooms, hole in the bathroom door that wouldnt close, rude people, sketchy area, and as for the breakfast option, save your...More

2  Thank hethabeth
Reviewed 19 February 2018 via mobile

Booked a room with jacuzzi. Checkin was quick and easy. Had one of the best valentines night. Room was clean with comfy king size bed, breakfast was ok with not many options. Will recommend this place 100% to my friends and family.

Thank Abhishek M
Response from Hiren C, Manager at Econo LodgeResponded 22 February 2018

We are glad that you enjoyed spending your special day with us and hope to see you again whenever you are in the area again.

Reviewed 14 November 2017

Pubic hairs in bed, shower, toilets. The was old moldy food left in the fridge. First room The A/C did not work and took over two hours to resolve that it did not work and have me moved to TWO more rooms. Final one was...More

4  Thank Michael F
Response from Hiren C, Manager at Econo LodgeResponded 20 November 2017

We apologize that we were unable to provide us with a comfortable stay and will make improvements where required.

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About
Description
Conveniently located near downtown new haven, Yale hospital, Yale University, University of New Haven, subway headquarters, Bic & Schick, Bayer. AAA rating 2 diamonds. 79 clean, comfortable rooms with ...More complimentary continental breakfast including hot waffles, USA Today newspaper. Minutes away from West Haven beach. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hot Tub
Meeting Rooms
Wheelchair Access
Pool
Restaurant
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (24)
Room & Suite (51)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"No rooms are good this hotel should be condemed overhauled"
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"Stay AWAY from this place"
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"Nothing about this place is good!"
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"Less noise would need to be further away from the highway"
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