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The Westport Inn

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178 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Boulder, Colorado
Reviewed yesterday NEWvia mobile

You've heard the phrase "death from a 1000 paper cuts?" Staying at this motel is like that. There were far too many small annoyances here to even begin to list them--none of which amounts to much until you start to add them up. The worst one was being put into a room without hot water. The front desk told us,...

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Helpful?
Thank Cynthia S
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

I was raised in Westport and had never stayed in a hotel here until last night. I was getting into town too late to wake the folks so booked a room for the night. The property is basic, but has been renovated several times since it was the New Englander back in the day. The room was fine - it...

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Helpful?
Thank critterchick1953
About Hotel's Favourite Review
Nora G, General Manager at The Westport Inn, responded to this review

Thank you so much for sharing your comments with us, and welcome back to Westport. We are so pleased that you stayed with us, and that you enjoyed our friendly accommodating staff. Service is so important to us, and we are so pleased that Margo, Rachel and Carmen all played a part in making your stay enjoyable. Please stay with...

Westport, Connecticut
Reviewed 1 week ago

excellent service and convenience. will return here on future visits to the area. large well kept room tidy neat and well maintained. The staff was very informed well mannered and I can't say enough about there excellent responsiveness to our needs

Review collected in partnership with this hotel
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Helpful?
Thank Manny P
Nora G, General Manager at The Westport Inn, responded to this review

Dear Manny: We really appreciate you taking the time to review our property and thank you for staying with us. I am glad to hear you received excellent service from my team. I will make sure to share your kind comments with them. Hope to see you back soon. Best, Nora Gomez

Avon, Connecticut
Reviewed 2 weeks ago

The location of the hotel is extremely convenient. Advise requesting a room in the rear of the property or in the new section. Our room facing the Post Road was clean with an updated bathroom. However, the draft coming in from the door was excessive. You can see daylight all around the door! The frigid wind was coming in all...

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1Thank Nellie144
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you for staying with us and sharing your comments and concerns. We are pleased that you liked our hotel's convenient location. Please accept our apologies for the situation you experienced while here regarding your drafty room. We have brought this to the attention of our maintenance team, and will be sure to look into this situation. In...

Bridgeport, Connecticut
Reviewed 3 weeks ago

Used the Westport in. Because we took advantage of their Valentine's day package it was excellent We were up graded to nicer suite the day of, and the complimentary breakfast was great. The room came with free champagne, super fun!

Review collected in partnership with this hotel
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Thank jencaluori
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for staying with us and for taking advantage of our fabulous Valentine's Day package. It is so nice to hear that you enjoyed the hotel, the breakfast, and complimentary champagne. We were glad we were able to give you an upgrade and hope that contributed to your enjoyable stay. We hope that you will...

Boston, Massachusetts
Reviewed 3 weeks ago

It was our first time to travel in CT me and my family attended a wedding of my cousin last Sat and we were lucky to stay in one of the best inn in town, we stay at the back of the building with 2 beds and the room are so spacious it even fit one more rolling bed for...

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Thank sickofyou666
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: We appreciate you staying with us during your first time in Connecticut. Thank you for sharing your kind words regarding our friendly staff, spacious accommodations, and your experience in the restaurant. We will be sure to share your warm comments with Jenalynn and the rest of the hotel staff. We hope that you will stay with us again...

Albany, New York
Reviewed 3 weeks ago

The new section rooms have high ceilings and are more spacious than the old section. Well worth the extra cost if you are staying longer than one night. The Inn is located in "downtown Westport", which is spread out over a few miles on either side of the hotel, making dining very easy with many choices.

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Thank ProfessorDan5
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you for staying with us, and sharing your comments regarding our convenient location and spacious accommodations. We look forward to seeing you again the next time you are in the Westport area. Best, Nora M Gomez General Manager

Jersey City, New Jersey
Reviewed 18 February 2017

Stayed overnight for business early February. While I didn't take advantage of many amenities, it was the ambience, spacious room and top shelf appointments that I appreciate in order to decompress after a day of travel to recharge my batteries. Staff was extremely accommodating. Only complaint was the heating/air unit in my room was very noisy but not a big...

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Thank Italo_american_11
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for the feedback from your recent stay at The Westport Inn. We have addressed your issue and taken steps to improve the shortcomings you experienced. We hope to see you again and your family in the near future.

Reviewed 9 February 2017 via mobile

Stayed because of snow small rooms but everything that was needed was here comfortable bed great water pressure.TV had limited channels and no local news only NY. Staff was friendly no issues overall a good stay.

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Thank db639
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share this positive review! I'm so glad to hear you found our accommodations comfortable . We will definitely be using your feedback to make improvements and do everything possible to create a superior experience for all of our guests. I truly appreciate you taking the time to share your experience and we hope...

White Plains, New York
Reviewed 2 February 2017

The Hotel is in a convenient location but I would pick another hotel that had more modern rooms and lower price. At night, you can hear the sound of the car running across the roads. The sheets and pillows are very hard too and looks like its not iron or wash in a professional hotel laundry but Housekeeping does an...

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Helpful?
Thank galleeleo
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for staying with us. We appreciate your kind remarks about our friendly staff, and it is so nice to hear that you liked the note and chocolate. We pride ourselves on top notch service and cleanliness. Please accept our apologies for the noise, and uncomfortable pillows and sheets. We hope that these matters were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more   less 

Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Region: United States > Connecticut > Westport
Price Range: RM536 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
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Also Known As:
The Westport Hotel Westport
The Hotel Westport
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Questions & Answers

Questions? Get answers from The Westport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back rooms or in new section”
 of 5 bubbles Nellie144, 8 Mar 2017 | Read review
“choose the rooms at the back building”
 of 5 bubbles sickofyou666, 6 Mar 2017 | Read review
“New section worth the cost.”
 of 5 bubbles ProfessorDan5, 2 Mar 2017 | Read review
“I had 134, a corner king. It connects to the room next door, but I never heard a thing. not sure if it was occupied, though.”
 of 5 bubbles critterchick1953, 18 Feb 2017 | Read review
“Ask for a room in the back building where it's quiet and off the street. Employees not trained well re: customer service.”
 of 5 bubbles ALSmember, 10 Dec 2016 | Read review
5 of 5