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The Westport Inn

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187 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Reno, Nevada
Reviewed 9 February 2016

The Westport Inn has been around for a while. I believe new owners and some long overdue cosmetic renovation haven't achieved much. Rooms are still drafty, cold, noisy and the bathrooms could use a complete re-do. The furnishings were all new and "had potential" - but the same ole' defects were not addressed. Breakfast (additional) was a pleasant surprise as...

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Helpful?
1Thank 73,891
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: We are so sorry to discover that your room didn’t meet our normal standards for comfort while you were at the Westport Inn. We are dedicated to providing caring service that helps our guests make memories, and we clearly missed the mark this time. I am glad to hear your enjoyed the restaurant. Your feedback will be shared...

Hampshire
Reviewed 26 January 2016

A pleasant Inn (think, motel style) in a quaint area of the USA. Rooms were a fair size. Bathroom was pleasant enough - even if toilet roll was at a really weird heigh! Hotel rooms were clean with soft bedlinen. Could have done with two blankets when there is a twin room for double occupancy - and more towels -...

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Helpful?
1Thank simplyme4
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: I appreciate you taking the time to review our property. We take pride in the cleanliness of the hotel and I am glad you enjoyed the salmon in the restaurant. I apologize you did not get enough towels and blankets; please know that a member of my team will always be available to provide you with more amenities...

Washington DC, District of Columbia
Reviewed 11 January 2016

I traveled to Westport for a New Year's visit and decided to stay at The Westport Inn. The hotel looks very nice from the outside, and the rooms look even better. The sheets and bathroom were clean and well maintained. The front desk was very friendly and helpful with fixing my billing issue. All in all, a great stay for...

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Helpful?
1Thank khanhle009
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: I want to thank you very much for taking the time to review our property. I will share your nice comments with our staff who love to hear from happy guests. Hope to see you back soon! Best, Nora Gomez General Manager

Reviewed 5 January 2016 via mobile

Has to be one of the nest hotels I've ever stayed in. Amazing room (back building) - very clean, stylish and comfortable on top of all that, very friendly staff. I need to fill for more characters to submit the review, so I'll say again it was excellent.

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Helpful?
Thank Afterworkguinness
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for your nice feedback about our hotel. I am glad you enjoyed your stay, i will make sure to share your comments with my staff. They love to hear from happy guests. Hope to see you back in the future. Nora Gomez General Manager

Reviewed 22 November 2015 via mobile

I stayed at this property for four nights, and I really enjoyed it. The number one reason I love this property is because the cleanliness, the room was really nice, the hotel is well situated, quiet area. The only disappointment I had was that front desk agent named Carmen, she did something that make me feel bad, and think she's...

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Helpful?
Thank Carl H
Nora G, General Manager at The Westport Inn, responded to this review

Dear Carl: I really appreciate you taking the time to review our property in trip advisor. Your feedback is well received and I will make sure to share with my staff. I would like to hear a little bit more about your experience with Carmen, my front desk agent. By no means a guest should feel that way. Feel free...

naples, fl, United States
Reviewed 8 November 2015

Pros: The room was clean. The night was quiet. The mattress was comfortable. And the staff were friendly and helpful. Cons: There was an event in the back building the evening I was there. The parking lot is inadequate for both an event and guests. There was a staff person outside helping people park their cars. She was helpful and...

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Helpful?
Thank Sue W
Nora G, General Manager at The Westport Inn, responded to this review

Dear Sue; Thank you so much for your feedback, it is very important to us and it is also great to hear good things about our staff. I apologize for the inconvenience you have experienced with the parking, I hope you consider staying with us again in the future. Best, Nora Gomez General Manager

Longmeadow, Massachusetts
Reviewed 31 October 2015

Staff was welcoming and friendly, the room was comfortable, clean and quiet with the basic amenities (coffee maker, fridge, ironing board). Bathroom was clean and well stocked. After a long work day i was able to have a good night sleep.

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Thank Segemape
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: I am glad you are able to share your comments about our property in trip advisor and that you enjoyed your stay. We get a lot of good comments about the comfort of our beds. We would love to have you back! Best, Nora Gomez General Manager

Salt Lake City, Utah
Reviewed 29 October 2015

I stayed here for one night during a business trip to the Fairfield area. It served it's purpose well. The room was comfortable, although nothing fancy. The wi-fi was reliable and had decent speed. The location was convenient to several restaurants and local businesses. The gym was small, but clean and had equipment for a quick road warrior workout. And...

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Helpful?
Thank ktfowler3
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you for the nice words, I hope you'll join us again during your next trip to Fairfield. Have a great day, Nora Gomez General Manager

London, United Kingdom
Reviewed 29 October 2015

Came up from NYC for a family wedding at nearby Cobbs Farm. There wasn't really another alternative but it was easy enough to book a room. Check in was OK and I was directed to my room. It was pretty standard/basic but quite cold as the heating needed to be switched on. Once the room was warm I then tried...

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Helpful?
Thank Sueodon
Nora G, General Manager at The Westport Inn, responded to this review

Dear Sue: Our goal is to help you get back to your best self so that you leave The Westport Inn feeling well cared for. We clearly fell short in this situation. We take feedback from our guests very seriously. Please know that your comments have been shared with our management team and that we are making every effort to...

Sanibel Island, Florida
Reviewed 7 October 2015

We recently spent two nights at this property in order to attend a wedding. We were not informed at check in that the heat was not yet turned on (even though it was 45F and raining outside), but were informed of this by another guest. The management did provide space heaters, but ours began to smolder when we turned it...

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Helpful?
Thank hawkowl
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Our goal is to help you get back to your best self so that you leave The Westport Inn feeling well cared for. We clearly fell short in this situation. We take feedback from our guests very seriously. Please know that your comments have been shared with our management team and that we are making every effort to...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more   less 

Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Region: United States > Connecticut > Westport
Price Range: RM577 - RM916 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westport Hotel Westport
The Hotel Westport
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Questions & Answers

Questions? Get answers from The Westport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first floor”
Neponset, 15 Apr 2017 | Read review
“Go to a different hotel”
373terriu, 8 Apr 2017 | Read review
“Back of the property will be the quietest if you need that”
EK131, 6 Apr 2017 | Read review
“Our room faced away from highway - no issues with noise. No elevator, so make sure stairs are not an issue for you or request first floor.”
Terryyk, 4 Apr 2017 | Read review
“Do your homework.”
brwneyedgrl102, 2 Apr 2017 | Read review
5 of 5