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Hilton Garden Inn Hartford North/Bradley Int'l Airport

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491 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Old Lyme, Connecticut
Reviewed 5 days ago NEWvia mobile

Had a bad experience with cheering squad and football team staying here...they took over the pool and exercise room and screamed from 9 til 2 am. Really pissed off and the parents said they r just having fun!!! I went to front desk at midnight and they did offer to switch rooms,but we were settled in for the night.....maybe if...

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Helpful?
Thank June-Bug12263
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for choosing to stay with us and taking the time to write a review. We are so sorry for the experience you had and wish you could have gotten the sleep you desired. I hope you will give us another try in the future and please feel free to reach out to me directly if there...

Toledo, Ohio
Reviewed 3 weeks ago

I was sick with the flu the day of my arrival. I called ahead, and they were gracious enough to take me early. When I arrived, I was at the desk less than 3 minutes. My hotel keys were on the counter, and all I had to do was sign my name. The room was fresh & clean. I did...

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Helpful?
Thank Diana D
Manager H, General Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you for your recent stay and review, so sorry to hear you weren't feeling well but I'm glad the staff was able to accommodate you and help make things quick and simple so you could get the rest you needed. We hope next time you are in town, you have more time to see all the great amenities we...

New York City, New York
Reviewed 3 weeks ago

The rooms were clean and the beds were comfortable! Excellent customer service and great staff! This was our 3rd time staying there and we would definitely staff there again. The breakfast is always good!

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Helpful?
Thank Linet H
Manager H, General Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

I wanted to thank you for taking the time to complete a review of your most recent stay. It is our top priority to ensure all of our guests have a perfect stay; reviews like yours always bring a smile to my face knowing that my staff has really left an impression with the guests. We hope to see you...

Colorado
Reviewed 3 weeks ago

I recently stayed at this property on business. Property is well maintained, and service was good. Waitress serving dinner was especially good. Only issue I experienced is smoke in the hallway on my floor (5th floor). I asked the front desk if the hotel is non-smoking, and he said it is, but if a room has a balcony, guests are...

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Helpful?
Thank CimarronCO
Manager H, General Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you for your response. Although we are 100% non-smoking we do offer a designated smoking area outside with heaters and benches for guest convenience. However if a room is found to be smoked in we do charge people a fee in order to prevent anyone from breaking those rules. We are sorry if another guest caused you an inconvenience...

Reviewed 4 weeks ago via mobile

The hotel is nice and clean; all the personal is nice. The only bad thing is how the breakfast is organized... The room is small and in the morning there is a lot of confusion, but they have all what you want.

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Helpful?
Thank Fabrizio P
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for choosing to stay with us and for writing a review of our hotel. I am glad you enjoyed most of your stay with us but I am sorry about confusion at breakfast. I will speak with our team to see how we can improve the area and service. Thanks again and hope you will stay...

Meriden
Reviewed 2 November 2016

Friendly staff, restaurant on-site had great options and overall just a great stay. Quick shuttle to the airport and quiet room. Would definitely recommend to anyone traveling out of Bradley, Internet was good for Streaming Hulu too.

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Helpful?
Thank Sabrina E
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for staying with us before your flight. We are thrilled to know you enjoyed yourself and got to experience our on-site restaurant. Our location is great for flying our of Bradley and getting to many other places in the area. I hope we will see you again soon and thanks for staying with us!

Yorba Linda, California
Reviewed 30 October 2016 via mobile

The staff were very helpful. Our room had an issue with the heater and they moved us to another room with no hassle. The room was spacious and clean. Didn't have a chance to have breakfast but the facility looks very nice.

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Helpful?
Thank Michael C
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

I am so sorry that the heater in your first room decided it wanted the day off from working but I am very happy to know we were able to quickly find you a new room with a working heater. I hope you have chance to enjoy our restaurant the next time you visit us. Thanks again for choosing to...

Puyallup, Washington
Reviewed 29 October 2016

Hotel staff was very friendly and efficient in their helpfulness. Dinner and the bar staff was quick and mad very quality products for the price. Room was very clean and had al the needed amenities. Very nice hotel for business use, and even personal use if you were staying for the weekend.

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Helpful?
Thank Justin E
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for staying with us and for writing such a nice review. We are thrilled to read how great everything went and hope you will stay with us again on your next visit to the area.

Upper Montclair, New Jersey
Reviewed 24 October 2016

Summary says it all... What do you want from a budget hotel... clean room, good food (actually had very good breakfast/lunch/dinner service) that I didn't mind paying for instead of the complementary continental breakfast that many HGI locations offer. Very convenient and of a high quality.

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Helpful?
Thank lakesideruby
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Summary says it all and we couldn't be happier! Thank you so much for the review and hope you will stay with us again.

Hudson, Massachusetts
Reviewed 24 October 2016

Clean, nothing memorable. Ok staff. Clean. Easy check in, easy check out. I am a fan of the brand when I have short business stays. Comfortable to crash. But the staff is "ok". No one really stood out for excellent service. Good service, but not memorable service as many other Garden Inn's I've visited across the country.

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Helpful?
Thank Rita V
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Well, we are very happy you enjoyed our new beds and typically enjoy the Hilton Garden Inn Brand but I wish we did more to make your stay more memorable. I will work with our staff to ensure we are exceeding expectation and hope you will give us another shot to blow you away in the future. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Hartford North/Bradley Int'l Airport hotel boasts an ideal location just minutes from Bradley International Airport (BDL). Enjoy the 24-hour complimentary BDL shuttle service, relax on one of our comfortable beds and enjoy a cooked-to-order breakfast and complimentary WiFi. ... more   less 

Additional Information about Hilton Garden Inn Hartford North/Bradley Int'l Airport

Address: 555 Corporate Dr, Windsor, CT 06095-2164
Region: United States > Connecticut > Windsor
Price Range: RM421 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hartford North/Bradley Int'l Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Hartford North/Windsor Hotel Windsor
Hilton Garden Inn Windsor
Hilton Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hartford North/Bradley Int'l Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Hartford North/Bradley Int'l Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor extremely quiet facing the back.”
 of 5 bubbles Adirondacker1, 26 Jul 2016 | Read review
“Nice weather made this balcony room very pleasant”
 of 5 bubbles 159dano, 28 Apr 2016 | Read review
“Elevator is squeaky, make sure to get a room far away from it.”
 of 5 bubbles Ashlee1796, 14 Mar 2016 | Read review
“Very quiet at any room”
 of 5 bubbles hcasajus, 1 Mar 2016 | Read review
“I do not recommend this particular hotel.”
 of 5 bubbles CharlestonSuzaroo, 15 Sep 2015 | Read review
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