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Hilton Garden Inn Hartford North/Bradley Int'l Airport

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498 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Hartford North/Bradley Int'l Airport
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Showing 491: English reviews
Colorado
Reviewed 14 November 2016

I recently stayed at this property on business. Property is well maintained, and service was good. Waitress serving dinner was especially good. Only issue I experienced is smoke in the hallway on my floor (5th floor). I asked the front desk if the hotel is non-smoking, and he said it is, but if a room has a balcony, guests are...

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Helpful?
Thank CimarronCO
Manager H, General Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you for your response. Although we are 100% non-smoking we do offer a designated smoking area outside with heaters and benches for guest convenience. However if a room is found to be smoked in we do charge people a fee in order to prevent anyone from breaking those rules. We are sorry if another guest caused you an inconvenience...

Reviewed 9 November 2016 via mobile

The hotel is nice and clean; all the personal is nice. The only bad thing is how the breakfast is organized... The room is small and in the morning there is a lot of confusion, but they have all what you want.

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Helpful?
Thank Fabrizio P
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for choosing to stay with us and for writing a review of our hotel. I am glad you enjoyed most of your stay with us but I am sorry about confusion at breakfast. I will speak with our team to see how we can improve the area and service. Thanks again and hope you will stay...

Meriden
Reviewed 2 November 2016

Friendly staff, restaurant on-site had great options and overall just a great stay. Quick shuttle to the airport and quiet room. Would definitely recommend to anyone traveling out of Bradley, Internet was good for Streaming Hulu too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sabrina E
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for staying with us before your flight. We are thrilled to know you enjoyed yourself and got to experience our on-site restaurant. Our location is great for flying our of Bradley and getting to many other places in the area. I hope we will see you again soon and thanks for staying with us!

Yorba Linda, California
Reviewed 30 October 2016 via mobile

The staff were very helpful. Our room had an issue with the heater and they moved us to another room with no hassle. The room was spacious and clean. Didn't have a chance to have breakfast but the facility looks very nice.

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Helpful?
Thank Michael C
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

I am so sorry that the heater in your first room decided it wanted the day off from working but I am very happy to know we were able to quickly find you a new room with a working heater. I hope you have chance to enjoy our restaurant the next time you visit us. Thanks again for choosing to...

Puyallup, Washington
Reviewed 29 October 2016

Hotel staff was very friendly and efficient in their helpfulness. Dinner and the bar staff was quick and mad very quality products for the price. Room was very clean and had al the needed amenities. Very nice hotel for business use, and even personal use if you were staying for the weekend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Justin E
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you so much for staying with us and for writing such a nice review. We are thrilled to read how great everything went and hope you will stay with us again on your next visit to the area.

Upper Montclair, New Jersey
Reviewed 24 October 2016

Summary says it all... What do you want from a budget hotel... clean room, good food (actually had very good breakfast/lunch/dinner service) that I didn't mind paying for instead of the complementary continental breakfast that many HGI locations offer. Very convenient and of a high quality.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lakesideruby
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Summary says it all and we couldn't be happier! Thank you so much for the review and hope you will stay with us again.

Hudson, Massachusetts
Reviewed 24 October 2016

Clean, nothing memorable. Ok staff. Clean. Easy check in, easy check out. I am a fan of the brand when I have short business stays. Comfortable to crash. But the staff is "ok". No one really stood out for excellent service. Good service, but not memorable service as many other Garden Inn's I've visited across the country.

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Helpful?
Thank Rita V
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Well, we are very happy you enjoyed our new beds and typically enjoy the Hilton Garden Inn Brand but I wish we did more to make your stay more memorable. I will work with our staff to ensure we are exceeding expectation and hope you will give us another shot to blow you away in the future. Thanks again!

littleton
Reviewed 19 October 2016

Overall the hotel was clean and the staff was fine. However when I was going thru the checkout process the coffee station at the checkout counter ran out of coffee. No problem said the front desk assc. just walk over to the restaurant and they will fill the coffee cup. When I walked over and asked the server for coffee...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mountainman1961
Manager H, General Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Good Morning and thank you for reviewing you’re most recent stay. I once again apologize for the issue you had with coffee in the morning. At 10am our restaurant closes and the coffee station in the lobby is removed. Unfortunately you had come down after 10am when this had taken place, and although it wasn’t in the lobby we could...

Boynton Beach, Florida
Reviewed 18 October 2016

Breakfast service was very poor. Had to seek out place setting. Not very attentive service. In addition, they were cleaning the floor and moving chairs while we were trying to eat breakfast. However, motel was quiet.

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Helpful?
Thank wprintz
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Thank you for choosing to stay with us as I know there are many options in the area and we appreciate each and every guest. I apologize that your breakfast experience was not what you or I want nor expect. I will work with our dining room team to ensure this experience does not happen again and if there is...

Portland, United States
Reviewed 16 October 2016

I've been staying at this hotel for several years for business trips and trips with my family. It is consistently clean, welcoming, and budget friendly. You do have to pay for breakfast, but the quality was wonderful and they kindly accommodated my food allergies. Very nice stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Daniel C
Andrew S, Manager at Hilton Garden Inn Hartford North/Bradley Int'l Airport, responded to this review

Repeat guests are a true testament to a hotel being a successful one and we are so glad we are your hotel of choice in the area. Thank you for your years of loyalty and if we can ever do anything else for you, please just let us know.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Hartford North/Bradley Int'l Airport hotel boasts an ideal location just minutes from Bradley International Airport (BDL). Enjoy the 24-hour complimentary BDL shuttle service, relax on one of our comfortable beds and enjoy a cooked-to-order breakfast and complimentary WiFi. ... more   less 

Additional Information about Hilton Garden Inn Hartford North/Bradley Int'l Airport

Address: 555 Corporate Drive, Windsor, CT 06095
Region: United States > Connecticut > Windsor
Price Range: RM463 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hartford North/Bradley Int'l Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Hartford North/Windsor Hotel Windsor
Hilton Garden Inn Windsor
Hilton Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hartford North/Bradley Int'l Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Hartford North/Bradley Int'l Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room on 4th floor- nice with a view”
 of 5 bubbles N1268LFjenniferg, 18 Jan 2017 | Read review
“Get a room with a balcony”
 of 5 bubbles jcmallard1, 17 Jan 2017 | Read review
“4th floor extremely quiet facing the back.”
 of 5 bubbles Adirondacker1, 26 Jul 2016 | Read review
“Nice weather made this balcony room very pleasant”
 of 5 bubbles 159dano, 28 Apr 2016 | Read review
“Elevator is squeaky, make sure to get a room far away from it.”
 of 5 bubbles Ashlee1796, 14 Mar 2016 | Read review
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