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Residence Inn Hartford Windsor

Residence InnUS$134*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Hartford Windsor
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Green Bay, United States
Reviewed 8 April 2017 via mobile

Nice property. My room was large with attached kitchen and even had a working fireplace. Free breakfast consisted of a nice selection of the usual variety. Room was clean and the staff was friendly and helpful.

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Helpful?
Thank Kenneth F
Samantha L, General Manager at Residence Inn Hartford Windsor, responded to this review

Hello Kenneth, Thank you for the review that you left for our hotel. I will pass along your kind words to our staff about your stay. Please keep us in mind for the next time that you are in the area. Thank you again! Warm Regards, Samantha L General Manager

Seattle, Washington
Reviewed 30 January 2017

I stayed at this hotel over Christmas 2016. Unfortunately, I arrived there on Christmas Eve so we were given the last available room on the property. I knew that meant the oldest, most worn room - and that is what we received. It was very dated with below average cleaning - there was caked on food burned into the stove...

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Helpful?
Thank DorainSitges
Management response:

Dear DorainSitges, Thank you for your feedback regarding your stay back in December. We have been working diligently to improve condition and cleanliness as our renovation is not due until after 2017. I encourage you to visit us again when you do return to the area to see the advancements we have made. Sincerely, Samantha Lund General Manager Residence Inn...

Windsor, Connecticut
Reviewed 4 January 2017

I have been to this location in the past, and just came back again. Though only for one night, I could have stayed longer. There is plenty of room to stretch out, and having private entrances is a real plus. Upon arriving in my room, I found all of the drawers in the room to be open. ALL of them....

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Helpful?
Thank Jeff L
Management response:

Dear Jeff L, Thank you for staying with us at the Residence Inn by Marriott Hartford- Windsor and sharing your experience. We appreciate your feedback and are constantly working to become the best hotel. We will utilize this information so that when you return we can be even better! Thank you, again. We look forward to your return! Best Regards,...

hartford CT
Reviewed 6 December 2016

Stayed here for one night, in the Studio apartment. The room layout was great and offered plenty of space. There were several stains on the couch along with the rugs and walls. The kitchen area was missing soap to wash the dishes. The room offered a fire place which I did use but the front desk charged $5 for 1...

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Helpful?
1Thank brando16a
Management response:

Dear Brando16a, Thank you for your review of your stay with us at the Residence Inn by Marriott Hartford Windsor. I am sorry to hear that we did not exceed your expectations. We are working to make improvements to the property and have already replaced the toaster and juice machine. I hope you do give us another opportunity to show...

Hawaii
Reviewed 5 December 2016

Pretty average with an above average price. The facility was safe and the room was clean but the facility is showing its age what with spots on the carpet, moulding becoming detached from the wall and poor housekeeping outside the rooms. My room was difficult to keep warm. The heater worked but the flue on the fireplace (no logs provided)...

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Helpful?
1Thank CaptainBlackie
Management response:

Dear CaptainBlackie, Thank you for the feedback regarding your recent stay with us at the Residence Inn Hartford-Windsor. I am sorry that we fell short in some key areas. We have shared your feedback with the appropriate team members and are looking forward to being able to improve in these areas. Thank you for staying with us and we hope...

Reviewed 9 September 2016 via mobile

We stopped at this location last minute on Saturday September 3rd, after a long drive from Atlanta. Right from the reservation on the phone, all the way to check out - we had a pleasant and great experience. The kids loved staying here as well, and asked if we could stay longer (unfortunately, we couldn't). The staff were very friendly,...

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Helpful?
Thank Sara C
Samantha P, General Manager at Residence Inn Hartford Windsor, responded to this review

Dear Sara C, Thank you for sharing your experience at the Residence Inn Hartford Windsor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Cohoes, New York
Reviewed 9 September 2016

Stayed one nite on 9/5/16. Rented a two bedroom room suite. Pros: bed comfortable, suite seemed recently painted, bathrooms clean with new fixtures. Con: the carpets in the living were horribly stained and the whole place smelled bad. We cooked microwave popcorn to mitigate the smell. We arrived at 1am so too late to tell front desk. Furniture was also...

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Helpful?
1Thank rickt422016
Samantha P, General Manager at Residence Inn Hartford Windsor, responded to this review

Dear rickt422016, Thank you for taking the time to share your recent experience at the Residence Inn Hartford Windsor with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to...

Rockville, Maryland
Reviewed 6 September 2016 via mobile

After extensive research to find a decent hotel in the area that could offer a private room for my two little boys with very early bedtimes, we booked a two-bedroom at this hotel. With no notice or apology, not even at check in, we were downgraded to a smaller room. We did not realize the problem until walking into the...

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Helpful?
1Thank Smurf28
Samantha P, General Manager at Residence Inn Hartford Windsor, responded to this review

Dear Smurf28, I am so sorry to hear about the issues you had during your stay. These challenges are not something we take lightly and they will all be addressed appropriately. Please come back and see us again so we can show you the true, enjoyable experience that you should have had with us. Sincerely, Samantha Peia

Iowa, USA
Reviewed 11 August 2016

Before anyone freaks out thinking "bed bugs" - NO, we did not experience those. Read on for my take on this Residence Inn. This was my first night in a 10-day road trip. My family stayed in a two-level suite, accessed from the 2nd level of a building that had at least 4 suites/rooms. Our suite was spacious, well laid-out,...

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Helpful?
1Thank TA10001
Samantha P, General Manager at Residence Inn Hartford Windsor, responded to this review

Dear TA10001, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. If you could e-mail me more information regarding what building and room, it would be greatly appreciated as we would like to get this investigated and address as...

Wells, Maine
Reviewed 19 July 2016

We stayed her overnight as a stop to break up our drive from Maine to Pennsylvania. The outdoor pool is great, my kids were swimming all evening. The king suite we stayed in was clean and roomy, the kitchen was spacious for that size suite. The breakfast was inadequate for a Saturday in the summer. As a Marriott rewards members,...

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Helpful?
Thank beachmomME
Samantha P, General Manager at Residence Inn Hartford Windsor, responded to this review

Dear beachmomME, I apologize that you did not have a great experience in our hotel. We are focused on upgrading our product for our future guests. I hope in the future you will give our hotel a try since we are so focused on improving our guest experiences. Sincerely, Samantha Peia General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Reward and rejuvenate yourself with a stay at the Residence Inn Windsor. Come experience our newly revitalized rooms. The Residence Inn is quietly nestled away on a tree lined residential street. Our guests can enjoy a free full hot breakfast buffet every morning. Join us Monday through Thursday for our evening social, which includes soda, wine, beer and dinner. Treat yourself to a stay at the Residence Inn, where we provide Service So Memorable!!!! ... more   less 

Additional Information about Residence Inn Hartford Windsor

Address: 100 Dunfey Ln, I-91 at Bloomfield Ave, Windsor, CT 06095-2361
Region: United States > Connecticut > Windsor
Price Range: RM580 - RM1,016 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Hartford Windsor 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Hartford / Windsor Hotel Windsor
Residence Inn Windsor
Windsor Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Hartford Windsor staff and other travellers.
1 question
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Hartford, Connecticut
10 months ago

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Questions? Get answers from Residence Inn Hartford Windsor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't get an updated room, stay elsewhere”
  • Caked on food on stovetop
DorainSitges, 30 Jan 2017 | Read review
“Ask to see the room.”
CaptainBlackie, 4 Dec 2016 | Read review
“Look at the room first before accepting it.”
rickt422016, 8 Sep 2016 | Read review
“Don't come for service, come to stay only, and don't eat the breakfast.”
mullson23, 1 Jul 2016 | Read review
“Closer to entrance, near the residential side of the property”
JennCollins, 22 May 2016 | Read review
5 of 5
Residence Inn
US$134* /night
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Prices are for 1 room, 2 adults
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