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SpringHill Suites Hartford Airport/Windsor Locks

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SpringHill Suites Hartford Airport\/Windsor Locks
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247 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Apex, North Carolina
Reviewed 1 week ago

I was solo with my 3 kids and was stressing being in a hotel without much assistance from my wife. The staff at the hotel were wonderfully helpful throughout my 3 day staff. Helping me with making my kids waffles while I fed my youngest (2 year old), giving my older kids complimentary ice cream for a treat one day,...

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Helpful?
Thank moconnor28
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your fabulous review. We certainly are glad that you were happy with our customer service. We thank you for staying with us and look forward to having you and your family back again.

Goshen Four Corners, New Hampshire, United States
Reviewed 1 week ago via mobile

Clean comfortable rooms with a very friendly staff. Did a stay, park, and fly which was reasonable. While the rooms are very modern and different, was not a big fan of the opaque glass doors on the bathroom. Traveling with my wife and when each of us use the bathroom during the night, we ended up waking the other up...

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Helpful?
Thank Bryant W
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We certainly are glad that you were pleased with our customer service. I apologize for the light in the bathroom waking you up. We do hope to see you again in the future.

Washington DC, District of Columbia
Reviewed 2 weeks ago

Stayed overnight on New Year's Eve because I had an early flight in the morning. Arrived after midnight. The room was ready, keys were made, and directions were given. Enjoyed a comfortable nights rest. In the morning went to the gym, which was clean and all the machines were in working order. Ate breakfast and was greeted by friendly employees....

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Helpful?
Thank Gudewich
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We are very happy that you enjoyed our excellent customer service. We look forward to seeing you again in the future.

Poland, Maine
Reviewed 3 weeks ago via mobile

We have stayed in the area many times while visiting family. This hotel was by far superior! Great location across from the airport, near several restaurants and just steps from Dunkin Donuts! The King Suite was a great set up: microwave, mini fridge, separate seating area with a work station, bathroom with separate water closet and a very comfortable bed....

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Helpful?
Thank ahopkins70
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We strive for excellent customer service and see we have met your expectations. We look forward to seeing you again in the future.

Canada
Reviewed 3 weeks ago

Stayed here while on business in the area. The hotel was undergoing renovations during my stay and there was noise and areas being worked on. I was cautioned about this at checkin and it did not bother me much. The service at this hotel was great and everyone was very friendly. The room was spacious with a comfortable bed and...

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Helpful?
Thank Rob123235
Management response:

Thank you so much for taking the time to write this review. I am so glad you did not experience any problems while we were going through our renovations. We have finished the rooms now and they look fabulous! We hope you come back to take advantage of them very soon!

Killingworth, Connecticut
Reviewed 4 weeks ago via mobile

Nice, simple inexpensive airport hotel. Comfortable bed, clean room, simple breakfast buffet with good coffee. Plenty of parking, friendly staff. But paper thin walls and not all room lights operable, which is annoying when arriving late and departing early.

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Helpful?
Thank Charles_Schuchert
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We certainly apologize for having a light out in your room. We are glad that you were happy with the customer service. We look forward to seeing you again n the future.

Hartford CT
Reviewed 18 December 2016

I had stayed at another Spring Hill Suites right at the airport in Atlanta, and I had a good experience there. This hotel is a mile or so from the Bradley airport. I stayed there since I had an early Saturday flight and there was some potential for heavy snow in the morning and I wanted to be right there....

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Helpful?
Thank Mal723
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. I am sorry that you did not get a chance to enjoy our hot breakfast buffet. We certainly appreciate your recommendations and will pass it along to the appropriate department for consideration. We look forward to seeing you again in the future.

Charlestown, New Hampshire
Reviewed 12 December 2016 via mobile

Absolutely lovely room plenty of space very comfortable very updated. Parking was an ease check in was an ease friendly staff nice lobby. I can't say much about the amenities since I will be leaving bright and early in the morning and this is only a one night stay. I know that they have a park and ride, shuttle and...

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Helpful?
Thank jeannibeanie
Management response:

Thank you for your review. We strive for excellent customer service. We are happy that you found our property comfortable and spacious. We look forward to seeing you again in the future.

San Diego, California
Reviewed 1 December 2016

The title of my review sums it up. This was one of the best (non-luxury) hotels I've stayed in because the rooms were large, 2 Queen beds + sofa bed was perfect for our family of 2 adults + 2 teens (we've outgrown the stage where 2 teens can sleep comfortably in 1 bed). I also liked that the toilet...

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Helpful?
Thank SuzieeQQ
Management response:

Thank you for your feedback. We strive for excellent customer service and see we have met your expectations. We hope to see your family back with us again.

Virginia
Reviewed 15 November 2016

Dropped in for 10 hours, bed was nice and comfortable and staff friendly. Rooms have a microwave and small, bar-style, refrigerator. Sofa, work desk, coffee table. Shower, no bath. Good for a short stay.

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Helpful?
Thank Ghost4314
Management response:

We are so glad you enjoyed the hotel. We really hope you come back to see us for a longer stay next time!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Hartford Airport/Windsor Locks

Address: 225 Ella Grasso Turnpike, Windsor Locks, CT 06096
Region: United States > Connecticut > Windsor Locks
Price Range: RM427 - RM721 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Hartford Airport/Windsor Locks 3*
Number of rooms: 119
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Also Known As:
Springhill Suites Hartford Airport/Windsor Locks Hotel Windsor Locks
Springhill Suites Windsor Locks
Hotel Style:
#5 Business Hotel in Windsor Locks
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Hartford Airport/Windsor Locks staff and other travellers.
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Questions? Get answers from SpringHill Suites Hartford Airport/Windsor Locks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room away from road/airport. back of hotel might be best”
 of 5 bubbles MikenHouston713, 1 Jul 2016 | Read review
“Stay in the top level to avoid the kids running up and down the hall.”
 of 5 bubbles lsminpa, 23 May 2016 | Read review
“Airport hotel, so expect noise”
 of 5 bubbles Cali-Native2015, 15 May 2016 | Read review
“higher floors allow you to have the window open”
 of 5 bubbles globetraveller1010, 16 Apr 2016 | Read review
“Not sure but my room on top floor was quiet and very comfortable!”
 of 5 bubbles carlajean618, 1 Mar 2016 | Read review
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