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The Delaware Park and Casino is just minutes from our Bear hotel, and guests enjoy the convenience of being close to all the top attractions. Our Bear hotel is near the University of Delaware and Wilmington University, which makes us a favorite for guests visiting students, faculty or staff. Brandywine Valley area hotels are well-known for offering a great location that's close to everything. Whether you're here to visit family in New Castle or are looking for Newark hotels with a great reputation, count on us for a great stay. We offer a convenient location to area businesses, restaurants and tax-free shopping. Easy on and off major highways make our Bear hotel a favorite. With an indoor heated pool and spa and family luxury suites available, relaxation and comfort is key here.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
They went above & beyond! Brought towels to us while swimming. Even turned the heat up on the spaa! Very clean!
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Review collected in partnership with Best Western
Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall this hotel was nice. Not a bad price. Clean rooms with microwave and fridge. Fresh scented apothecary toiletries. Large outdoor picnic area with grills. Vending machines. Continental breakfast in the lobby with a big seating area. Pool is open but limited to 1 hour sign up with 4 ppl. Staff was friendly. *Side note- We travel a lot and noticed everywhere we go hotel prices have increased dramatically. We’ve paid over $100/night for no frills not even coffee- Red Roof Inn. Hotels suffered greatly during covid too and have expenses to pay. If you’re traveling, expect to pay a minimum of $20 and upwards more than usual. Some hotels I’ve seen have even been $140- 200 OVER their normal prices!!
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, General Manager at Best Western Plus Newark/christiana Inn
Responded 30 Nov 2021
Good morning Wtnss, Thank you for your feedback! We appreciate you taking the time to share your experience. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Two of us decided to try to get around the high-priced tolls in Delaware. We stayed overnight here, traveled on US 301, and paid only $2 in tolls thru Delaware. Very nice, easy rife from DC to the Delaware Bridge to NJ.
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Date of stay: April 2021
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Room Tip:Â Ours was fine.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, General Manager at Best Western Plus Newark/christiana Inn
Responded 3 May 2021
Rit4CR, Thank you for staying with us and sharing your feedback!
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Where to begin? Short version is 1) several restrictions presented upon check-in that were not identified during booking; 2) hotel guests forced poor experience, 3) hotel itself not maintaining clean environment. Couldn't use the pool due to full "reservation system" and a "security deposit" was required, neither of were included in my booking confirmation or otherwise communicated until I arrived from 6 hours away. Hallways and my room smelled strongly of marijuana, all day and night. Fire alarm went off in the middle of the night, and again a different morning. Hair from previous guest stuck to the wall of the shower. Room numbers were taped on (or handwritten on laminated paper). Back stairway unfinished, including crumbling cement steps. Place was just awful.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, Guest Services / Front Office at Best Western Plus Newark/christiana Inn
Responded 16 Mar 2023
Thank you for your feedback! We do apologize for any inconvenience during your stay. We are in the process of renovating some areas of the hotel for a more updated look. The room numbers are part of the upgrading along with the wallpaper in the hallways. We do understand the disturbance of the fire alarm which was caused by a child pulling the lever, we do apologize for the inconvenience of that as well. We do hope you would give us another opportunity to show you a better experience in the near future.
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I have been a best Western rewards member for greater than 15 years. This hotel did not feel like the standard of Best Westerns, I would not recommend it. Some of the problems that I had while staying here was that my room had cold water, I reported it two times and the staff never fixed her repaired it. There was no hot breakfast only cereal and muffins. The pool was never open during the time that I was at the hotel, it may have opened during the day but it was closed before eight in the morning and after eight at night even though the entrance to it is inside the hotel and it is closed. I found McDonald’s fast food in the cabinets and the refrigerator in my room that was rotting. I was not very happy with the bed as it felt like a very old spring mattress that was worn out. The hotel also added a deposit to my bill that I was not expecting and I’m not normally charged at best western. I also was not offered the gift that I am supposed to receive as a Best Western rewards member.
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Review collected in partnership with Best Western
Date of stay: December 2021
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, Guest Services / Front Office at Best Western Plus Newark/christiana Inn
Responded 8 Dec 2021
Good morning pkeckley2021, Thank you for your feedback! We do apologize that your stay was less than desirable and we are taking measures to correct the above concerns.
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We booked this hotel because they advertised a HOT breakfast, free parking, free internet and they were close to a 60 mile bike ride we were in town to complete the next morning. Unfortunately they ran out of food by 7:00 am. We waited 20 minutes for them to r the eggs and pancakes but no one ever came. They had a sign up stating “no regular coffee.” We could not adjust the temperature in our room. The vending machine took our money and nothing came out. The Morning staff was dismissive and unfriendly. All the 4 & five star hotels in Wilmington and surrounding areas were the same price. We were utterly disappointed
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, Guest Services / Front Office at Best Western Plus Newark/christiana Inn
Responded 2 Sept 2022
Good morning! Thank you for your feedback. We apologize that your stay was less than desirable and we will be taking measures for the above concerns.
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This property should not be rated as "Plus," there is nothing special about it. It is barely comparable to other hotels under the Best Western Brand. I expect these hotels to be modest, but clean with simple amenities. The fitness center was closed, the pool pump was broken, the breakfast was sparse. We were asked to come get our own clean towels, then come back when the washcloths were done, and bring down our dirty towels when we do. I basically paid for a bed, shower, and internet. We would've been better off at a B&B.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, General Manager at Best Western Plus Newark/christiana Inn
Responded 9 Jun 2021
Thank you for your feedback. I do apologize that your stay was less than desirable. Unfortunately due to the pandemic a lot of our procedures/policies have changed for the safety of our guest and employees. We are definitely looking for this year to get back to a little more normal. Also for the safety of our guest the pool had to be closed due to the light that was kicked out by previous guest .
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When I did the reservation did not give me an option where if pool isn’t open or even said under construction I would not of made the reservation. The workers always were loud and complaining. Very annoying. I didn’t feel I was at a hotel we paid for. I was here about 4 months ago and wasn’t bad at all. I will never go back again.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, Guest Services / Front Office at Best Western Plus Newark/christiana Inn
Responded 15 Dec 2022
Thank you for your feedback. We apologize that we weren't able to give you the experience that you so richly deserve. Our goal is to give our guest a great experience during their time here with us. I am saddened to hear that we didn't reach that goal with you. We do hope that you would give us another opportunity to show you a better experience. Wishing you and your family a Happy Holiday Season!!!
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My son and I have been staying at your hotel for years. We missed last year because of the pandemic. Returning this year, there was a clear change. Starting with the safe to guard my valuables, the women at the front desk said they did not have the code and seem confused about it. They did not solve the problem nor did they seem to care and ultimately I was unable to utilize the safe. There was a musty odor that I don’t recall from the past in the room. The outlet next to the sink was broken and never fixed after I reported it. The now limited breakfast had a sign on the regular coffee machine that it was out. When I asked about it I was told the coffee was “frozen” and the machine was leaking. The garbage around the perimeter of the hotel were overfilled, onto the sidewalk for the entire two nights and days that we stayed. I cannot say for sure but there was or has been a clear change in management and it definitely showed. So I am sad to say because of the overall good experiences we had in the past I do not believe we would stay here again. It sickens me that I paid an average of $200 a night for this experience. Definitely not worth it.
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, General Manager at Best Western Plus Newark/christiana Inn
Responded 20 May 2021
Good Morning DVecch45, Thank you for sharing your feedback with us. I do apologize that your stay was less than desirable. We look forward to you coming every year for NasCar and I am sadden to hear that you were disappointed with your stay. The concerns that you stated will be addressed and corrected. We would love to have another chance to show you a more comfortable stay. Have a great day!
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Ants were all around the hot tub and in the hot tub. Ants were visible at the breakfast areas but not as many as other areas. Ants were all over the floor at the third floor ice machine area. The hot tub was not heated despite it being advertised as such. Most staff did not appear to be happy at this location.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bear Best Western, Guest Services / Front Office at Best Western Plus Newark/christiana Inn
Responded 3 May 2023
Thank you for your feedback. I do apologize that your experience was not satisfactory. I am not sure why the hot tub was not heated during your stay. We haven't had any issues concerning it. We will be looking into the ant concern. We hope that you will give us another opportunity to show you a better experience in the near future.
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The pool is an indoor pool & is open all year round to my knowledge. They also have a jacuzzi next to the pool which is really nice & comfortable. The staff are great there.
Unfortunately we do not offer shuttle services. Like the other travelers stated we are in Delaware and the airport is a few hours away. Perhaps you booked the wrong hotel. We are closer to the Philadelphia Airport about 45 minutes to a hour.
There are more places to choose from in the Bear area.
PRICE RANGE
RMÂ 387 - RMÂ 542 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDelawareBear
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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